Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Doug MacAdam

Overview Reviews (530) Inventory (353)

Contact Me

View All Employees

< View All Employees

Doug MacAdam

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Contact Me

4.9

530 Reviews

Overview Reviews (530) Inventory (353)

Dealership Experience

42 yrs, 6 mos

Industry Experience

42 yrs, 6 mos

4.9

530 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Doug MacAdam

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

530 Reviews of Doug MacAdam

September 20, 2026

Dealership Rating

Employee Rating

Doug always does a fantastic job in service. One of the main reasons why I have purchased so many Smythe Volvos. One of the main reasons why I have purchased so many Smythe Volvos. More

by jwkw

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam

Sep 21, 2026 -

Smythe Volvo Cars responded

Hearing that Doug consistently delivers outstanding service means a lot to our service team. We’re grateful for your loyalty and for choosing us again for your Subaru Forester’s service. Enjoy!

September 11, 2026

Dealership Rating

Employee Rating

The best dealership on the planet. Doug was able to get my car done quickly and correctly. Doug was able to get my car done quickly and correctly. More

by UTKJED'92

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam

Sep 11, 2026 -

Smythe Volvo Cars responded

Your Volvo XC90 is back on the road, and we’re glad Doug could get it serviced quickly and correctly. Hearing you consider us the best dealership on the planet means a lot to our service department. Enjoy!

August 07, 2026

Dealership Rating

Employee Rating

Great It was great It was great Loaner call was great It was really great was really great More

by UTKJED'92

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam

Aug 08, 2026 -

Smythe Volvo Cars responded

Knowing our loaner call experience met your expectations is rewarding. Our service department is pleased we could handle your Volvo XC90 service smoothly. Thank you for the five-star rating. Enjoy!

July 22, 2026

Dealership Rating

Employee Rating

Always a great experience with Kyle and his Smythe Volvo Team! Very professional, no pressure and always kind and caring, they treat you like a member of the family! Team! Very professional, no pressure and always kind and caring, they treat you like a member of the family! More

by Rose2020

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Kyle Jackson

Jul 22, 2026 -

Smythe Volvo Cars responded

What a pleasure to read that Kyle and our team provided professional, pressure-free care. Thank you for trusting us with your Volvo S60 Hybrid and for treating us like part of your family. We look forward to seeing you again soon. Enjoy!

July 20, 2026

Dealership Rating

Employee Rating

Genuine- honest- kind A quality vehicle- terrific service and excellent customer experience. You're the best - thank you! and excellent customer experience. You're the best - thank you! More

by Ehakes0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam

Jul 20, 2026 -

Smythe Volvo Cars responded

It’s wonderful to know our honest approach and service stood out during your Volvo XC90 visit. We’re delighted you enjoyed the quality vehicle and customer care. We look forward to assisting you again. Enjoy!

July 07, 2026

Dealership Rating

Employee Rating

SMYTHE Volvo is the best place bar none to enjoy the process of buying and servicing your car. The staff is knowledgable, professional, kind and accommodating in every way! process of buying and servicing your car. The staff is knowledgable, professional, kind and accommodating in every way! More

by TINAM0NAGHAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Tina Dewald, Regina Krauza, Billy Shannon, Justin Torain , Nolan Flanagan

Jul 07, 2026 -

Smythe Volvo Cars responded

It’s wonderful to hear that buying and servicing your Volvo C70 was such a positive experience. Your recognition of our team’s professionalism, kindness, and accommodating approach truly brightens our day. We look forward to welcoming you back whenever you need us again. Enjoy!

June 27, 2026

Dealership Rating

Employee Rating

Very customer focused and professional Doug gave me an accurate estimate on the length of time for servicing my car and it was returned on time. accurate estimate on the length of time for servicing my car and it was returned on time. More

by mmaclean16

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam

Jun 27, 2026 -

Smythe Volvo Cars responded

It’s wonderful to hear Doug provided a precise service estimate and returned your Volvo S60 as promised. We’re delighted the timing worked for you and appreciate your trust in our service team. Enjoy!

June 19, 2026

Dealership Rating

Employee Rating

Mark calls to explain everything amazing place thanks so much for your help with my Volvo much for your help with my Volvo More

by MRODRICK0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin, Justin Torain

Jun 19, 2026 -

Smythe Volvo Cars responded

It’s great to know that Mark’s thorough explanations and support made your experience so positive. We appreciate your kind words about our service and your Volvo. Please reach out anytime if you need further assistance. Enjoy!

June 18, 2026

Dealership Rating

Employee Rating

Excellent appointment availability. Excellent customer service Doug was very accommodating and communicated necessary information clearly and politely Excellent customer service Doug was very accommodating and communicated necessary information clearly and politely More

by BTROTTERE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam

Jun 18, 2026 -

Smythe Volvo Cars responded

Thank you for noting our flexible appointment availability and service on your Volvo. We’re glad Doug communicated clearly and accommodated your needs. We appreciate your feedback and look forward to your next visit. Enjoy!

June 16, 2026

Dealership Rating

Employee Rating

Staff is always friendly and helpful. I always ask for Ryan to work on my car. I always ask for Ryan to work on my car. More

by MEADIE1959

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam

Jun 17, 2026 -

Smythe Volvo Cars responded

Thank you for your five-star rating. We’re glad our team is always friendly and helpful and that your Volvo XC60 is in good hands. We look forward to working on your vehicle again soon. Enjoy!

Dealership Inventory (353 Vehicles)

2024 Volvo XC60 | used

$37,501

2024 Volvo XC60

used

Denim Blue Metallic exterior

Automatic

All-wheel Drive

$37,501

View Vehicle Details

View Details

2026 Volvo XC40 | used

$51,246

2026 Volvo XC40

used

Cloud Blue exterior

Automatic

All-wheel Drive

$51,246

View Vehicle Details

View Details

2023 Cadillac Escalade | used

$73,481

2023 Cadillac Escalade

used

Black Raven exterior

Automatic

Four-wheel Drive

$73,481

View Vehicle Details

View Details

2025 Volvo XC40 | used

$34,981

2025 Volvo XC40

used

Crystal White exterior

Automatic

All-wheel Drive

$34,981

View Vehicle Details

View Details

2024 Acura RDX | used

$32,481

2024 Acura RDX

used

Liquid Carbon Metallic exterior

Automatic

All-wheel Drive

$32,481

View Vehicle Details

View Details

2026 Volvo XC90 | used

$72,931

2026 Volvo XC90

used

Onyx Black Metallic exterior

Automatic

All-wheel Drive

$72,931

View Vehicle Details

View Details

View All Inventory