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Doug MacAdam
495 Reviews
I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 2 mos
Industry Experience
42 yrs, 2 mos
495 Reviews
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495 Reviews of Doug MacAdam
May 04, 2026
We have owned three Volvos, all of which got serviced here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! More
by vinniedownunder
Verified CustomerOther Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin, Justin Torain
May 03, 2026
Long waiting time without updates. First update 1/12 - 2 hours in. Additional services recommended could not see physically the needed repair (Sunroof) sealant in a 2020. If this is co First update 1/12 - 2 hours in. Additional services recommended could not see physically the needed repair (Sunroof) sealant in a 2020. If this is common in Volvos it should be recall. More
by CGHINT
Other Employees Tagged: Doug MacAdam
April 29, 2026
Everything went well as expected. There was only as issue with their texting function which did not work in my case so it was delayed. I also want to recognize Patrick as I paid m There was only as issue with their texting function which did not work in my case so it was delayed. I also want to recognize Patrick as I paid my bill. He explained what they did, answered my questions and gave me a heads up on the much more comprehensive checkup and maintenence for next year. More
by PATRICIA.DOLGIN
Other Employees Tagged: Scott Jackson, Patrick Mclaughlin
April 26, 2026
I have been a Smythe Volvo customer for over 35 years and all I have driven are Volvos. I find them to be the perfect combination of pleasing design and excellent performance. Doug MaAdam and the Smythe fa all I have driven are Volvos. I find them to be the perfect combination of pleasing design and excellent performance. Doug MaAdam and the Smythe family go out of their way to meet my sales and service needs. Most important Volvo and Volvo Service has lept my family safe on New Jersey's Highways. More
by Peter B L
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Scott Jackson, Tina Dewald, Billy Shannon
April 24, 2026
Friendly & reliable service. Doug & Tom are always attentive & thorough. I am kept informed of my car's status during the day. Our family has been with Smythe for 40+ years. Doug & Tom are always attentive & thorough. I am kept informed of my car's status during the day. Our family has been with Smythe for 40+ years. More
by rrosenbaum
Other Employees Tagged: Tom Coward , Doug MacAdam
April 23, 2026
They are exceptionally well prepared well planned, and well organize they know how to take care of customers well organize they know how to take care of customers More
by AMANDA.G.MACK
Other Employees Tagged: Tom Coward, Scott Jackson, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin
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