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Doug MacAdam
498 Reviews
I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 2 mos
Industry Experience
42 yrs, 2 mos
498 Reviews
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498 Reviews of Doug MacAdam
May 08, 2026
Service representatives were knowledgeable and helpful. We will be back to the Smyth. Volvo service department. We will be back to the Smyth. Volvo service department. More
by Matt Brauner
Verified CustomerOther Employees Tagged: Tom Coward, Scott Jackson
May 05, 2026
The staff is always welcoming and listens to what you have to say. They let you know the information about your car or get you an answer. I never doubt them have to say. They let you know the information about your car or get you an answer. I never doubt them More
by JTHOMASSHEERIN
Other Employees Tagged: Doug MacAdam
May 04, 2026
We have owned three Volvos, all of which got serviced here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! More
by vinniedownunder
Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin, Justin Torain
May 03, 2026
Long waiting time without updates. First update 1/12 - 2 hours in. Additional services recommended could not see physically the needed repair (Sunroof) sealant in a 2020. If this is co First update 1/12 - 2 hours in. Additional services recommended could not see physically the needed repair (Sunroof) sealant in a 2020. If this is common in Volvos it should be recall. More
by CGHINT
Other Employees Tagged: Doug MacAdam
April 29, 2026
Everything went well as expected. There was only as issue with their texting function which did not work in my case so it was delayed. I also want to recognize Patrick as I paid m There was only as issue with their texting function which did not work in my case so it was delayed. I also want to recognize Patrick as I paid my bill. He explained what they did, answered my questions and gave me a heads up on the much more comprehensive checkup and maintenence for next year. More
by PATRICIA.DOLGIN
Other Employees Tagged: Scott Jackson, Patrick Mclaughlin
