I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 1 mo
Industry Experience
42 yrs, 1 mo
487 Reviews
Write a Review487 Reviews of Doug MacAdam
April 24, 2026
Friendly & reliable service. Doug & Tom are always attentive & thorough. I am kept informed of my car's status during the day. Our family has been with Smythe for 40+ years. Doug & Tom are always attentive & thorough. I am kept informed of my car's status during the day. Our family has been with Smythe for 40+ years. More
Other Employees Tagged: Tom Coward , Doug MacAdam
April 23, 2026
They are exceptionally well prepared well planned, and well organize they know how to take care of customers well organize they know how to take care of customers More
Other Employees Tagged: Tom Coward, Scott Jackson, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin
April 21, 2026
At my service visit a month ago, the tie rods were seized and they could not do the wheel alignment so I made an appointment for yesterday. Arrived about 9 AM, finished at 1230. As in all my past visits sinc and they could not do the wheel alignment so I made an appointment for yesterday. Arrived about 9 AM, finished at 1230. As in all my past visits since 2004, professional, courteous service. Would not go anywhere else. More
Other Employees Tagged: Regina Krauza, Mark Terry
April 11, 2026
Efficient, professional. The appointment was scheduled quickly then I was able to easily reschedule as the date did not work. The staff was professional and cordial. The appointment was scheduled quickly then I was able to easily reschedule as the date did not work. The staff was professional and cordial. More
Other Employees Tagged: Doug MacAdam
April 08, 2026
Mark Terry is by far the only reason I bought another Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I know he is ensuring the best quality and care with my car. As long as Mark is Volvo, I will be with Volvo. More
Other Employees Tagged: Tom Coward, Scott Jackson, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin
April 03, 2026
Courteous, informative and respectful of both my time and the fact that the car was brought in for what appeared to be the same problem for the second time in a week the fact that the car was brought in for what appeared to be the same problem for the second time in a week More
Other Employees Tagged: Doug MacAdam

