Doug represents the best in Smythe Volvo.
He is professional, knowledgeable, detailed and cares. Best!
He is professional, knowledgeable, detailed and cares. Best!
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by 7MIKULA
Verified Customer
Verified Customer
Service Price Transparency
Feb 11, 2026 -
Smythe Volvo Cars responded
It’s great to hear Doug’s professionalism, expertise, and attention to detail made your Volvo XC40 service so positive. His genuine care truly stands out. If there’s anything you need in the future, feel free to reach out.
Enjoy!
They double charged us and I'm now having to work with my
bank on the charge
bank on the charge
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by rvkenmil
Verified Customer
Verified Customer
Other Employees Tagged:
Doug MacAdam
Feb 14, 2026 -
Smythe Volvo Cars responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Kevin Flanagan
Scheduling an appointment and reserving a loaner car was
quick and easy. My service advisor, Doug, has been an absolute pleasure to work with this visit, as well as, year after year. He does his job incredi
quick and easy. My service advisor, Doug, has been an absolute pleasure to work with this visit, as well as, year after year. He does his job incredibly well, he's knowledgeable, personable and always works with me to come up with the best plan of maintenance for my vehicle. He's a true gem in the industry and one of the big reasons I continue to buy Volvo's.
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by ALIB123
Verified Customer
Verified Customer
Other Employees Tagged:
Doug MacAdam
Feb 08, 2026 -
Smythe Volvo Cars responded
We’re glad scheduling your service appointment and reserving a loaner for your Volvo XC60 was quick and easy. Doug will be thrilled to know his knowledge and personable approach continue to make each visit a pleasure. Thank you for trusting us with your Volvo year after year.
Always easy to make appointments and communication is
great Like the videos of the inspections
great Like the videos of the inspections
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by douglas.bradley55
Verified Customer
Verified Customer
Other Employees Tagged:
Doug MacAdam
Feb 08, 2026 -
Smythe Volvo Cars responded
Thank you for noting how easy it is to schedule appointments and for your feedback on our inspection videos. We’re glad they added clarity during your Volvo XC90 service. Doug and the team appreciate your review and look forward to helping you again.
Everything was great my car was fixed promptly.
I was kept informed all day. I even got a ride home when I dropped off my car.
I was kept informed all day. I even got a ride home when I dropped off my car.
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by HJUDNICK624
Verified Customer
Verified Customer
Other Employees Tagged:
Doug MacAdam
Feb 08, 2026 -
Smythe Volvo Cars responded
We’re thrilled to hear your Volvo XC60 was repaired promptly and that Doug kept you informed throughout the day. We’re glad the ride home option added convenience. We look forward to helping you with future service needs.
You will always get honest, clear communication from
knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people.
knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people.
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by Peter Burgdorff
Verified Customer
Verified Customer
Service Price Transparency
Jan 31, 2026 -
Smythe Volvo Cars responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars.
Enjoy!
Doug is the best.
He assesses every problem carefully and won't rest until things are fixed.
He assesses every problem carefully and won't rest until things are fixed.
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by GOLDSTEINERICM
Verified Customer
Verified Customer
Other Employees Tagged:
Doug MacAdam
Jan 31, 2026 -
Smythe Volvo Cars responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Enjoy!
Kyle Jackson is a true professional and explains every
detail of the car and transaction. He is also a very nice person.
detail of the car and transaction. He is also a very nice person.
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by Eddie Locks
Verified Customer
Verified Customer
Jan 30, 2026 -
Smythe Volvo Cars responded
Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon!
Enjoy!
It is great to still be doing business with a family
owned local Volvo Dealership after buying my first Volvo from Smythe some 35 years ago.
owned local Volvo Dealership after buying my first Volvo from Smythe some 35 years ago.
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by Peter B L
Verified Customer
Verified Customer
Other Employees Tagged:
Doug MacAdam
Jan 29, 2026 -
Smythe Volvo Cars responded
Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon!
Enjoy!
Everything was smooth and simple, they kept me updated
and made sure what needed to be done was done. Maybe could have been clearer on what was being done but was very helpful.
and made sure what needed to be done was done. Maybe could have been clearer on what was being done but was very helpful.
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by kchristensen88
Verified Customer
Verified Customer
Other Employees Tagged:
Doug MacAdam
Jan 29, 2026 -
Smythe Volvo Cars responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo Cars.
Enjoy!