Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

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4.9
523 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 3 mos

Industry Experience

42 yrs, 3 mos

4.9

523 Reviews

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523 Reviews of Doug MacAdam

June 19, 2026

Dealership Rating
Employee Rating

Mark calls to explain everything amazing place thanks so much for your help with my Volvo More

by MRODRICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Smythe Volvo Cars responded

It’s great to know that Mark’s thorough explanations and support made your experience so positive. We appreciate your kind words about our service and your Volvo. Please reach out anytime if you need further assistance. Enjoy!

June 18, 2026

Dealership Rating
Employee Rating

Excellent appointment availability. Excellent customer service Doug was very accommodating and communicated necessary information clearly and politely More

by BTROTTERE
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Jun 18, 2026

Smythe Volvo Cars responded

Thank you for noting our flexible appointment availability and service on your Volvo. We’re glad Doug communicated clearly and accommodated your needs. We appreciate your feedback and look forward to your next visit. Enjoy!

June 16, 2026

Dealership Rating
Employee Rating

Staff is always friendly and helpful. I always ask for Ryan to work on my car. More

by MEADIE1959
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Jun 17, 2026

Smythe Volvo Cars responded

Thank you for your five-star rating. We’re glad our team is always friendly and helpful and that your Volvo XC60 is in good hands. We look forward to working on your vehicle again soon. Enjoy!

June 16, 2026

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Employee Rating

Smythe has been my go to dealer for many years and I've known the Flanagans for all of those years. Doug has been one of my constant trusted service advisors and he as well as Tina, Tom and others have hel More

by sigitaz
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Jun 16, 2026

Smythe Volvo Cars responded

Thank you for your years of loyalty and trust in our service department. Doug and our team appreciate being your go-to for Volvo S60 maintenance. We’re pleased our punctual, fair approach continues to meet your expectations and look forward to helping you whenever you’re in New Jersey. Enjoy!

June 14, 2026

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Employee Rating

Smythe Dealership/Service is the best and the only dealership we take our Volvo to. Thank you to Tom Coward and Doug MacAdam for their always excellent customer service.. More

by MARTINSENJOYCEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2026

Smythe Volvo Cars responded

We’re honored that you bring your Volvo XC60 in for service. It’s wonderful to hear Tom and Doug provided excellent care. We look forward to assisting you again. Enjoy!

June 13, 2026

Dealership Rating
Employee Rating

Committed to serving their customers, fair pricing and superior value. I'm always confident they have done a terrific job keeping my Volvo in great shape. More

by Mr Hyundai
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Jun 13, 2026

Smythe Volvo Cars responded

We’re delighted you value our fair pricing and superior service. It’s rewarding to know you feel confident in the work we do to keep your Volvo running smoothly. Thank you for trusting us with your vehicle’s care. Enjoy!

June 10, 2026

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Employee Rating

It's always a pleasure working with Kyle and his team, always a friendly and professional experience! Kyle is always available for consultation whether it's for a new vehicle or service on one of our many More

by Chrisdee8383
Recommend Dealer
Yes
Jun 10, 2026

Smythe Volvo Cars responded

We’re glad to hear that Kyle and his team delivered a friendly and professional experience. Kyle’s availability for new vehicle discussions and Volvo maintenance speaks to the personalized service we aim to provide. Enjoy!

June 08, 2026

Dealership Rating
Employee Rating

Supportive of individual customer needs In a polite efficient manner’which is very much appreciated! More

by STEPHENFWANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Smythe Volvo Cars responded

We appreciate the 5-star rating and your feedback about our supportive, polite and efficient approach during your recent Volvo visit. We look forward to welcoming you back. Enjoy!

June 06, 2026

Dealership Rating
Employee Rating

I did not have an appointment and you were able to take care of me . I have worked with Doug from the day he started at Smythe . A true professional and great guy . More

by whatever
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Jun 06, 2026

Smythe Volvo Cars responded

Thank you for letting us take care of you on short notice and for working with Doug since day one. We appreciate your 5-star rating and look forward to helping you again. Enjoy!

June 05, 2026

Dealership Rating
Employee Rating

have been dealing with doug macadam for years. he is one of the reasons i continue to come to smythe. he i always professional, knowledgeable and kind! More

by macadam.lindsay43
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Jun 05, 2026

Smythe Volvo Cars responded

It’s wonderful to hear Doug’s expertise and friendly approach have kept you coming back. Thank you for trusting us with your Volvo C30 service. We look forward to caring for your vehicle in the years ahead. Enjoy!

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