Doug MacAdam | Page 45

Smythe service people are excellent to work with. Cars are always done on time. I always get a call regarding service, potential concerns, and I am notified upon completion. If issues arise, service guys are always done on time. I always get a call regarding service, potential concerns, and I am notified upon completion. If issues arise, service guys provide explanations and solutions. They remember my name, remember our cars, and go above and beyond to service the cars and to make sure that we are satisfied with the work. More

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I have been coming to this dealership since purchasing my first Volvo in 1993, which I still own. We currently own 3 Volvo's and all have been purchased and serviced at Smythe. The entire experience from p first Volvo in 1993, which I still own. We currently own 3 Volvo's and all have been purchased and serviced at Smythe. The entire experience from pre-sale through service has been excellent. Thank you! Tom Mitchell More

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Volvo makes a big deal about safety. This is the principle reason I have owned 15 Volvos over the years. I understand why bragging about safety sells cars for Volvo. However, when the inevitable c principle reason I have owned 15 Volvos over the years. I understand why bragging about safety sells cars for Volvo. However, when the inevitable car problems surface, and the bragging meets reality; the rubber meets the road. For 30 years, Smythe Volvo has NEVER disappointed me. Smythe Volvo and Doug MacAdam are the reason I am a Volvo owner. More

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Smythe Volvo has been my car dealer since 1978. The service department is a major factor for my loyalty. All the people I have had experience with have been considerate, friendly, and competent..I feel service department is a major factor for my loyalty. All the people I have had experience with have been considerate, friendly, and competent..I feel that the money i have spent on servicing my car has been worth the cost. My 2004' S 80 has 124,000 miles and rides very well for the age of the car. My last contact was a short time ago when I was concerned about a possible transmission problem. Service Manager Nick Pavano handled my problem and concern tactfully and assured me that my concern was not an issue of any magnitude. What a relief !!! Thanks Mr. Pavano and Smythe service. More

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Always great service. Doug MacAdam typifies what this dealership is about. No wonder they are expanding to a new building. Volvos are great cars, but a dealer like this rounds out the experience. dealership is about. No wonder they are expanding to a new building. Volvos are great cars, but a dealer like this rounds out the experience. More

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I always get friendly, expert, accommodating, service . ( I checked all the names above of people who I worked with in the past.) Today, especially, with Nick Pavano, it was extremely fast and helpful! this I checked all the names above of people who I worked with in the past.) Today, especially, with Nick Pavano, it was extremely fast and helpful! this was a routine 10,000 miles maintenance, but, still, I couldn't ask for better! More

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Doug McAdams has been my service advisor for at least 10 years. He is very knowledgeable, friendly and always discusses any potential problems & solutions for my car. He is an asset to your company and I ho years. He is very knowledgeable, friendly and always discusses any potential problems & solutions for my car. He is an asset to your company and I hope appreciated as much as I appreciate him for his honesty and knowledge. Terry Franklin More

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There has never been a time when I was not 110% satisfied There has never been a time when I was not 110% satisfied with the service I have received at Smythe Volvo. This holds true for both sales and car se There has never been a time when I was not 110% satisfied with the service I have received at Smythe Volvo. This holds true for both sales and car service. All employees are polite , knowledgeable, and willing to be of assistance. I feel comfortable speaking with the service people.They have serviced my car even without an appointment. The service is always timely, and I am promptly informed of any unforeseen problems. A loaner car is always available to me. Curtesy, excellent service, a loaner car and close proximitry to my home and work are priority... therefore I go to Smythe Volvo. I would recommend the dealership without any hesitation. More

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The problem was promptly identified; the special parts were ordered and I was given an appointment that met my schedule. On the appointed day, the work was done promptly and professionally and they were were ordered and I was given an appointment that met my schedule. On the appointed day, the work was done promptly and professionally and they were kind enough to check and adjust my tire pressure. More

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I was a last minuet schedule and they accommodated me. I also was pleased to get a loner car too so I could go to work. It was suppose to be a quick service but they pointed out a few things to me that nee also was pleased to get a loner car too so I could go to work. It was suppose to be a quick service but they pointed out a few things to me that needed to be replaced and they handled all that day. Thank you. More

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