Doug MacAdam | Page 45

Way Beyond The Call of Duty Doug Adams and his team at Smythe Volvo have consistently taken care of my 2006 S60 since it's birth and it continues to fill me with joy as my favori Doug Adams and his team at Smythe Volvo have consistently taken care of my 2006 S60 since it's birth and it continues to fill me with joy as my favorite owned vehicle yet. The service is friendly, on-time, reasonably priced considering the very high value. I will always have my car serviced here, at least for as long as I live in New Jersey part time. A great team and leadership. More

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Dead battery problems Purchased new battery (not at Smythe Volvo) a year ago. Was away from car for 3 months and came home to find battery dead. Doug MacAdam made a house Purchased new battery (not at Smythe Volvo) a year ago. Was away from car for 3 months and came home to find battery dead. Doug MacAdam made a house call to check things out for me. I ended up getting battery checked by the place I purchased it, and they charged it and said it was fine. Doug was dubious and requested that I bring car in so he could check the battery. It flunked his test, and his service people installed a new battery right then. I could not be more pleased with Doug's care and attention, and the excellent service. More

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Oil Change Always a pleasant experience with a great loaner program. Would recommend Smythe Volvo to anyone. Recommend using synthetic oil. Smythe lets you buy Always a pleasant experience with a great loaner program. Would recommend Smythe Volvo to anyone. Recommend using synthetic oil. Smythe lets you buy your own which really saves you money. More

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Emergency repairs Had a power steering failure this week on my 2009 Volvo S80 (with 160,000 miles on the clock!!!). I rely on this car for my daily commute to work, so Had a power steering failure this week on my 2009 Volvo S80 (with 160,000 miles on the clock!!!). I rely on this car for my daily commute to work, so I really cannot be without it. And this was obviously not a scheduled service appointment. Doug McAdam got the car in and out in a few hours and I was back on the road. Great service from a great staff...as always!!! I highly recommend Smythe Volvo, for sales & service. And Doug is terrific to work with! More

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The work was scheduled promptly and easily. On arrival the car was picked up and quickly put in process for service. I was treated very friendly and professionally. I will always bring my car here for s the car was picked up and quickly put in process for service. I was treated very friendly and professionally. I will always bring my car here for service. More

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Helped me in a pinch!!! I was driving to work early in the morning and my tire light came on so I ran right to the dealership. Doug greeted me so politely (at 7:30 am) and to I was driving to work early in the morning and my tire light came on so I ran right to the dealership. Doug greeted me so politely (at 7:30 am) and took my car in for service without an appointment. I was beyond appreciative of the dealership's flexibility and Doug's kind demeanor that turned around my unlucky morning! My family has bought multiple Volvos from Smythe and we have always found their service department to be very accommodating and extremely pleasant! More

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Smythe service people are excellent to work with. Cars are always done on time. I always get a call regarding service, potential concerns, and I am notified upon completion. If issues arise, service guys are always done on time. I always get a call regarding service, potential concerns, and I am notified upon completion. If issues arise, service guys provide explanations and solutions. They remember my name, remember our cars, and go above and beyond to service the cars and to make sure that we are satisfied with the work. More

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I have been coming to this dealership since purchasing my first Volvo in 1993, which I still own. We currently own 3 Volvo's and all have been purchased and serviced at Smythe. The entire experience from p first Volvo in 1993, which I still own. We currently own 3 Volvo's and all have been purchased and serviced at Smythe. The entire experience from pre-sale through service has been excellent. Thank you! Tom Mitchell More

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Volvo makes a big deal about safety. This is the principle reason I have owned 15 Volvos over the years. I understand why bragging about safety sells cars for Volvo. However, when the inevitable c principle reason I have owned 15 Volvos over the years. I understand why bragging about safety sells cars for Volvo. However, when the inevitable car problems surface, and the bragging meets reality; the rubber meets the road. For 30 years, Smythe Volvo has NEVER disappointed me. Smythe Volvo and Doug MacAdam are the reason I am a Volvo owner. More

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Smythe Volvo has been my car dealer since 1978. The service department is a major factor for my loyalty. All the people I have had experience with have been considerate, friendly, and competent..I feel service department is a major factor for my loyalty. All the people I have had experience with have been considerate, friendly, and competent..I feel that the money i have spent on servicing my car has been worth the cost. My 2004' S 80 has 124,000 miles and rides very well for the age of the car. My last contact was a short time ago when I was concerned about a possible transmission problem. Service Manager Nick Pavano handled my problem and concern tactfully and assured me that my concern was not an issue of any magnitude. What a relief !!! Thanks Mr. Pavano and Smythe service. More

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