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Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 7

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
527 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 4 mos

Industry Experience

42 yrs, 4 mos

4.9

527 Reviews

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527 Reviews of Doug MacAdam

March 19, 2026

Dealership Rating
Employee Rating

Easy to book an appointment. Timely service. Great service advisor. Overall pleasant professional experience Consistent professional service More

by JPM
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Mar 19, 2026

Smythe Volvo Cars responded

Great to hear booking an appointment was easy and that Doug delivered timely, professional care for your Volvo XC90 Hybrid. Thank you for recognizing our consistent service and we look forward to helping you again. Enjoy!

March 18, 2026

Dealership Rating
Employee Rating

As always, outstanding service Courteous, professional, truly exceeding my expectations I would recommend to anyone More

by Volvov602020
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Mar 18, 2026

Smythe Volvo Cars responded

Thank you for trusting us with your Volvo XC60. We’re thrilled to hear our team provided courteous and professional service that exceeded your expectations. Doug and everyone here appreciate your recommendation and look forward to serving you again. Enjoy!

March 17, 2026

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Employee Rating

Great service. Doug was great as always No thanks no thanks no thanks no thanks More

by Meehow
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Mar 17, 2026

Smythe Volvo Cars responded

We’re delighted to hear you enjoyed our service. Doug is glad he could continue delivering a great experience. Thank you for trusting us with your Volvo C70. Enjoy!

March 14, 2026

Dealership Rating
Employee Rating

Customer focused. Also great service. Doug Macadam is a great service advisor. He is very knowledgeable More

by Meehow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2026

Smythe Volvo Cars responded

It’s great to know that Doug’s expertise made your Volvo S80 service a positive experience. Thank you for highlighting his customer-focused approach and thorough knowledge. We look forward to assisting you with your next service. Enjoy!

March 13, 2026

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Employee Rating

Reliable, efficient, welcoming, and courteous…My experience was impeccable. The staff took their time and made sure that my needs were met! Thank you! More

by Ron_scott65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Riecker, David Mensah

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Mar 13, 2026

Smythe Volvo Cars responded

It’s fantastic to hear your Volvo V60 Cross Country service was reliable, efficient, and welcoming. We’re pleased the team took the time to address all your needs courteously. We look forward to supporting your vehicle on future visits. Enjoy!

March 12, 2026

Dealership Rating
Employee Rating

Doug Macadam and his service team are the best Volvo technicians in the state of New Jersey More

by EVS057
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Mar 12, 2026

Smythe Volvo Cars responded

Thank you for highlighting Doug and our service team. We’re delighted you feel they rank among the top Volvo technicians in New Jersey. It was our pleasure to keep your S90 Hybrid performing at its best. Enjoy!

March 07, 2026

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Employee Rating

Doug is very efficient and keeps you constantly informed A great asset to your dealership More

by drrfulop
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Mar 08, 2026

Smythe Volvo Cars responded

We appreciate you sharing how Doug kept you informed and provided efficient service for your Volvo S60. It’s wonderful to know his communication made the experience easier. Please reach out if you need further assistance. Enjoy!

March 06, 2026

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Employee Rating

Dealing with Smythe is always a pleasant and painless experience! The staff is always accomodating. More

by JohnI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Mar 08, 2026

Smythe Volvo Cars responded

Thank you, John, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience here at Smythe Volvo Cars! Enjoy!

Mar 06, 2026

JohnI1 responded

Great dealership and service department! Great and helpful staff.

March 01, 2026

Dealership Rating
Employee Rating

Smythe Volvo was very professional and helpful in performing service work. Doug, who managed the case, went out of his way to help us decide what are the critical issues to fixes, explained what they More

by nimit_m
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Mar 02, 2026

Smythe Volvo Cars responded

We’re pleased our team provided professional and helpful service on your Volvo XC60. Doug is glad he could guide you through the crucial repairs, explain each step, and secure the most beneficial discount while keeping you informed. Thank you for acknowledging his efforts and sharing your positive experience. Enjoy!

February 27, 2026

Dealership Rating
Employee Rating

Doug was great and made me feel at ease going to a new dealership I thought the communication on how long things would take and how much they would cost was excellent More

by Claireandamit
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Feb 27, 2026

Smythe Volvo Cars responded

Thank you for the five-star rating and for highlighting Doug’s support. We’re glad the clear timing and cost information put you at ease during your Volvo XC90 service. Enjoy!

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