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Doug Phillips
Doug Phillips at Westside Lexus

Doug Phillips | Page 7

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
130 Reviews

I am a native Houstonian that has been in the automotive industry since 1976. I have hands on experience in all aspects of the auto industry, from sales, service, parts, finance and management. I have been with Westside Lexus since 2006, and a "Top Performer" for our dealership.

4.9

130 Reviews

Write a Review

Dealership Experience

20 yrs, 6 mos

Industry Experience

49 yrs, 11 mos

Specialties & Trainings

GM/Chrysler/Mitsubishi/Honda Dealer Management Grad

Lexus Master Certified

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130 Reviews of Doug Phillips

March 04, 2022

Dealership Rating
Employee Rating

This was the easiest deal I have ever done Buying and trading a car was a dream I couldn’t have been treated any better Thank you Doug you are a gentleman. More

by chrisbuchanjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

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Mar 04, 2022

Westside Lexus responded

We're thrilled to see that you had an excellent experience with our team. Thanks for giving Doug a shoutout!

March 02, 2022

Dealership Rating
Employee Rating

Great experience purchasing my new vehicle at Westside Lexus! I highly recommend this dealership to anyone! More

by JETGAL07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 02, 2022

Westside Lexus responded

Congratulations on your new car! We are thrilled that you had such a positive experience with our team and we appreciate your feedback. Thank you from all of us at Westside Lexus!

January 18, 2022

Dealership Rating
Employee Rating

Doug and Nam were great to deal with. It was a pleasure. I will try and buy all my cars in the future from you guys More

by redfish1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

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Jan 19, 2022

Westside Lexus responded

Thank you for the great review! We are proud to have Doug and Nam on our team and happy to hear that they went the extra mile to assist with your purchase. Drive safely in your new vehicle, and we hope to see you back at Westside Lexus!

January 12, 2022

Dealership Rating
Employee Rating

The auto dealer is brand new building for both sales room and service needs. Very comfortable waiting for service or during auto purchase. Mr. Doug Phillips is beyond a typical salesperson. He is very helpfu More

by Tim-co-don
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

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Jan 13, 2022

Westside Lexus responded

Thank you for taking the time to review us, Tim! We want the most for our guests, and we are so glad to hear that you had a successful and accommodating experience working with Doug. Drive safely, and we hope to earn your business again at Westside Lexus!

Jan 13, 2022

Westside Lexus responded

We are glad that you had this positive experience and that you're pleased with the price you paid for your vehicle. The whole team at Westside Lexus appreciates your confidence in us.

Jan 13, 2022

Tim-co-don responded

Somehow I missed rating Pricing. Probably I wasn't sure question was for price of the used I purchased, or if price question was for service. Most services I been using so far at this location were under warranty, and it was for my other new Lexus ES 350. So, as far as service prices, I did not know service dept charges for prices. As far as price of my recently used car I purchased here, comparing to other offers, at this time moment, I thought price is good. Prices of all used cars have been elevated recently in past year due to chip-shortage & "new-car shortage" phenomenal. So, I am happy with the price I paid for my used car. I also have a good financing term as well.

December 22, 2021

Dealership Rating
Employee Rating

Exemplary service, outstanding costumer service, reliable, knowledgeable and all the above! Thank you for all! To Everyone: Have a Happy Merry Christmas and a Happy New Year! Elena Dragan PhD, R More

by Elena Dragan PhD RN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff, Sam Chau

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Dec 22, 2021

Westside Lexus responded

Thank you for the great review, Elena! We appreciate your business and are thrilled to hear that the Westside Lexus team earned your five stars. Happy holidays and we hope to see you back again down the road!

December 16, 2021

Dealership Rating
Employee Rating

I love this dealership because Doug always gives us a fair deal and is very honest. More

by AESHOMEREPAIR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Dec 16, 2021

Westside Lexus responded

We're happy to hear how much you enjoy working with Doug! Thank you for choosing Westside Lexus and we look forward to seeing you next time. Enjoy the ride!

Dec 16, 2021

AESHOMEREPAIR responded

Will be buying a new car from Doug in February. Thank you

December 09, 2021

Dealership Rating
Employee Rating

My sales person, Doug Philippe, and ultimately the finance employee who took over my transactions were very helpful and my sales experience was smooth. My salesperson, in particular, offered very plea More

by patperryrivers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson

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Dec 10, 2021

Westside Lexus responded

We are so pleased that you had an excellent purchase experience thanks to our awesome Westside Lexus team! It's great that Doug made sure you had a smooth transaction. Thanks for choosing Westside Lexus, and happy driving out there.

December 08, 2021

Dealership Rating
Employee Rating

Doug is the best salesman we have ever bought from. Very honest and professional salesman. More

by AESHOMEREPAIR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Dec 09, 2021

Westside Lexus responded

Thank you for sharing your glowing review of Doug! We are happy to hear that he gave you such a terrific experience and we will pass along your appreciation to him. Safe travels from all of us at Westside Lexus!

Dec 10, 2021

AESHOMEREPAIR responded

Thank you Doug again!!

December 08, 2021

Dealership Rating
Employee Rating

Courteous salesman remained with me through out the process of going thru inventory through passoff to financial office. However since I am still waiting for second key and floor mats I cannot give ver More

by credel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

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Dec 08, 2021

Westside Lexus responded

Thank you for reaching out. I am pleased to hear that the Westside Lexus team was able to provide such a great buying experience for you. I would also like to step in and see what I can do to help you with your secondary key and floor mats. Since I am unable to find your contact information from this review, please give me a call at your earliest convenience. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

November 15, 2021

Dealership Rating
Employee Rating

They pay attention to what you have said you are interested in, and do their best to help you More

by tom brandino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff

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Nov 15, 2021

Westside Lexus responded

Thank you for the wonderful review, Tom! All of us at Westside Lexus appreciate having you as a customer. Please let us know if there is anything else we can help you with down the road. Take care!

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