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Doug Spivey
Doug Spivey at Tom Clark Auto Park

Doug Spivey | Page 4

Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.3
36 Reviews
4.3

36 Reviews

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36 Reviews of Doug Spivey

November 15, 2023

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Employee Rating

James Wood Auto Park is always clean. the Sales department , the Finance department and the service department go out of their way to make the buying experience easy. More

by perfect
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Gattenby, Greg Spurgeon, Samantha Oliphant , Sheldon Jeffcoat, Ray O'Rourke, Juan Olivaries

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Nov 16, 2023

Tom Clark Auto Park responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by James Wood Buick GMC Denton again! Sincerely, The James Wood Buick GMC Denton Team

November 08, 2023

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Employee Rating

Wonderful experience all around. Service department is great and timely. Sam is on top of the updates as well! Great advisor, probably the best one! More

by colea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant, Gavynn Norris

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Nov 08, 2023

Tom Clark Auto Park responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2023

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Employee Rating

These folks are really good to work with. Brandon, Roger and Robert stepped in and made sure all was well with the repair. More

by RICK.NASH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White, Brandon Stolp, Roger Musgrove, Jarrett Abel, Edwin Chan, Tim Wilkins, Gavynn Norris, Mike Belew , Jared Laska

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Nov 03, 2023

Tom Clark Auto Park responded

Hi Rick, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Buick GMC Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

October 13, 2023

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Employee Rating

I take my car to Jameswood service center because I know I’m gonna get the best service in a timely manner. I highly recommend all of my family and friends to use their services. More

by kenwmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Gavynn Norris

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Oct 16, 2023

Tom Clark Auto Park responded

We appreciate your input, Ken. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

August 28, 2023

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My truck was ready in less time than I expected. It was washed too and I wasn’t expecting that either! Excellent service. More

by hawkinsjeffreyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dee Ann Potendyk, Will Lewis, Jarrett Abel , Denny Aldridge, Alex Gipson, Ron Sanders

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Aug 30, 2023

Tom Clark Auto Park responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

August 20, 2023

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Employee Rating

Worst customer service from manager Doug Spivey he took over for Gavyn must of took ill. For Doug being the manager over service advisors. More

by JAHER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edwin Chan

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Aug 22, 2023

Tom Clark Auto Park responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

Aug 21, 2023

Tom Clark Auto Park responded

Im sorry to hear about your negative experience. Can I get your full name and number so I can investigate further? thank you!

Aug 21, 2023

JAHER54 responded

Jaime Hernandez 469-771-9898 Jaher54@gmail.com

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