Doug Tamer

This was my first experience with Subaru and the VIP Authorization that I got through my employer made everything super smooth and haggle-free. The dealership was slammed that day (right before tariffs Authorization that I got through my employer made everything super smooth and haggle-free. The dealership was slammed that day (right before tariffs hit) so things moved a little slow, but I felt taken care of. More

by ericha.grace Verified Customer Verified Customer

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This was a good process all around. Susanne Verdeur's quick, kind service and excellent listening skills on the phone brought me in. Doug Tamer's polite, knowledgeable and patient handl Susanne Verdeur's quick, kind service and excellent listening skills on the phone brought me in. Doug Tamer's polite, knowledgeable and patient handling of us as customers sealed the deal. I appreciated Keith Hawk's frank guidance and efficient work on setting up our financing. Of course, the car itself being in lovely condition and a good deal made the package.irresistible. Thank you all for a very good car buying experience. More

by cathyhawn Verified Customer Verified Customer

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They were super nice from day one, so glad to have gotten my Impreza from this dealership! my Impreza from this dealership! More

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I had a wonderful experience at Concordville Subaru when I bought my cross trek. Everyone was very nice, and very accommodating , I bought my cross trek. Everyone was very nice, and very accommodating , More

by emarino7610 Verified Customer Verified Customer

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I had a really great experience at concordville subaru. Doug was fair and honest and made the process simple and enjoyable. Doug was fair and honest and made the process simple and enjoyable. More

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Friendly, courteous sales rep. Quoted a competitive price and delivered on time. That is all. Quoted a competitive price and delivered on time. That is all. More

by rkramer707 Verified Customer Verified Customer

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Thanks to Daug and Concordville Subaru for the great experience on purchasing our Subaru . Doug made the process easy with great , friendly service . All the staff as soonest we walked in did makes u experience on purchasing our Subaru . Doug made the process easy with great , friendly service . All the staff as soonest we walked in did makes us feel comfortable. We recommend Concordville Subaru More

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Doug was honest, efficient and, kind. Easy to work with. It was a great experience. Easy to work with. It was a great experience. More

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Doug was great to work with! Very professional, knowledgeable and helpful. He was very easy to work with. Very professional, knowledgeable and helpful. He was very easy to work with. More

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Went on 8/2 to see a Yukon Denali that was on their lot. Doug met us at the door and was very nice. We went for a test drive. Had a quick discussion afterwards and said we would make contact with him in Doug met us at the door and was very nice. We went for a test drive. Had a quick discussion afterwards and said we would make contact with him in a few hours. 2-3 hours later we engaged in a text conversation and negotiated on a price. He asked if we could come in to sign the paperwork but we were unable to until the next day. He said that was fine. Sent us a text saying "Congratulations". To which we responded "See you tomorrow at 12:30 PM" This was around 5 PM in the evening. At 8:01 PM Joel his manager called to say they sold the car to someone else. I do not understand the lack of professionalism how this could have happened. As a business owner myself I find this totally unethical. The strange part is that we asked if we could DocuSign the paperwork that evening and even wire the money and we were told to wait until the next day. They state they don't DocuSign yet mentioned people buy their cars sight unseen. So seems like some disconnect all around. When we questioned both Doug and Joel on the phone how this could have happened, they both blamed that its a big dealership and were unable to communicate to each other. We won't be back nor will I recommend this dealership to anyone. A Shame! More

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