164 Reviews of Douglas Hansen
April 30, 2024
Very Friendly and willing to help with any concerns. They did what they said they'll do. They did what they said they'll do. More
Other Employees Tagged: Vincent Langilotti, Hazem Radwan, John Lomando
April 24, 2024
They are on point and deliver what they say they are going to deliver and have always treated me with the utmost respect and care going to deliver and have always treated me with the utmost respect and care More
Other Employees Tagged: Jeff Beyer, Steve Riccardone, Jesse Cognetta, John Daly, Frank Sinatra, Ralph Sibbio, Keith Curran
April 19, 2024
Doug Hanson sales manger and the Dana crew are great Mary the saleswomen was wonderful Mary the saleswomen was wonderful More
Other Employees Tagged: Steve Riccardone, Mary Graffeo, Frank Sinatra, Collin Romer
April 18, 2024
This dealership is horrendous. Worst service I’ve had in any form of business. Do NOT give them any business. Brought my brand new lease (2 weeks old) in for a fix over a month ag Worst service I’ve had in any form of business. Do NOT give them any business. Brought my brand new lease (2 weeks old) in for a fix over a month ago. Zero updates or contact from Dana Ford. Each time I called was just told I was waiting for one part to come in. When the part finally came in they then only began doing the rest of the work to the vehicle—adding more days to the already over 34 my car had been there. No offer of help compensation or guidance at all. Zero customer service help. Will be speaking to the BBB. More
February 07, 2024
Here I am again. For almost a year I have gotten the run around from this dealer. They sold me a damaged vehicle and refused to fix or make me whole after I laid out For almost a year I have gotten the run around from this dealer. They sold me a damaged vehicle and refused to fix or make me whole after I laid out money for repairs. After my last review I was contacted by someone named “Haz”. For weeks he strung me along as if Dana Ford was going to make things right. It was another stroke job from the shadiest dealer in NY. Don’t make the mistake I made. Find your car elsewhere. These clowns should not be in business. I will continue to tell anyone who will listen on how Dana ford treats it customers. Don’t judge them on their good reviews…judge them on their bad ones. They don’t make the cars…they sell them. If theater going to take peoples money then they should stand by what they sell. Worst stealership ever!! More
Other Employees Tagged: Margie Davis, John Daly, Hazem Radwan, Ryan Peters
January 22, 2024
Great service friendly people work hard to make the deal as painless as possible I will send my friends and family as painless as possible I will send my friends and family More
Other Employees Tagged: Frank Sinatra, Ching Poon
January 11, 2024
Top shelf customer service as always from Dana Lincoln ! We arrive and immediately felt like the staff cared about putting us in the right vehicle for what we were comfortable paying Thanks again to Doug We arrive and immediately felt like the staff cared about putting us in the right vehicle for what we were comfortable paying Thanks again to Doug and Vincent for amazing service ! This was car# 3 from Dana and there will be a #4 ! More
Other Employees Tagged: Vincent Langilotti, Ryan Peters
December 27, 2023
Worst dealership in the country have yet to get my deposit back after they sold the car that I personally ordered and had to wait for 6 months to come in. As soon as the car came in they sold it to so deposit back after they sold the car that I personally ordered and had to wait for 6 months to come in. As soon as the car came in they sold it to some one when it wasn’t theirs to sell. When I spoke to this guy he stated well someone already put a deposit on this car as I replied yes correct that someone was me and if you accepted a deposit from someone else you need to tell them that this car isn’t their and you will have to find them another vehicle as I put a deposit down 6 months ago and special ordered the car. To which his response was the car is sold I can sell you another one but it’s going to be more expensive. Complete waste of time dealing with these people most dishonest people I have ever met. If you want to go to a reliable place go to Stevens 112 Ford they do not give you the run around and are straight up with you on everything!!! More
Other Employees Tagged: Jorge Cornet
December 17, 2023
Dana Ford is a terrific dealership. From the moment I pulled in I felt very comfortable with their entire crew. Many thanks ! From the moment I pulled in I felt very comfortable with their entire crew. Many thanks ! More
Other Employees Tagged: Jeff Beyer , Rocco
December 05, 2023
Mr hansen was great very happy with the whole experience staff was very accommodating and professional no nonsense thanks. staff was very accommodating and professional no nonsense thanks. More
Other Employees Tagged: Pietro Masullo