Douglas Keeler
Douglas Keeler at Joe Machens Capital City Ford

Douglas Keeler | Page 37

Sales Manager

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.8
685 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

14 yrs, 3 mos

4.8

685 Reviews

Write a Review

685 Reviews of Douglas Keeler

October 25, 2019

Dealership Rating
Employee Rating

Doug is a beast As usual Doug Mr. FLEX Keeler was awesome. Highly reccomend to everyone. He went above and beyond to make sure we were taken care of. 10/10 will do bu More

by Cevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Wilde

Oct 28, 2019

Joe Machens Capital City Ford responded

We all got a chuckle out of the "Doug is a beast" comment! Yes, Doug Keeler is awesome, he will love seeing this review. We do hope to see you again when you are in the market for a new vehicle! Thank you for your business, we really do appreciate it!

October 24, 2019

Dealership Rating
Employee Rating

Excellent Doug did an awesome job helping me find the right truck for my husband. He is very friendly and a honest person. Thank you so much Doug. My husban More

by Blessed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2019

Joe Machens Capital City Ford responded

What a very nice review for Doug Keeler! Great to hear Doug was able to help you find the right truck for your husband! If you have any questions, just give us a call. Thank you for choosing our dealership, we very much appreciate it!

October 16, 2019

Dealership Rating
Employee Rating

Awesome customer service on purchase of vehicle I came in to look at used 2017 Chevy Malibu and ended up purchasing it. I dealt with Doug. He did an awesome job working with me on my purchase and More

by Britani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Osborne

Oct 16, 2019

Joe Machens Capital City Ford responded

Doug Keeler will love seeing your review! Thank you, Britani, we all appreciate you taking the time to let us know about the "awesome customer service" you received. And, Congratulations on the purchase of the Chevy Malibu! We very much appreciate your business, Thanks Again!

October 15, 2019

Dealership Rating
Employee Rating

Very Satisfied! I worked with Douglas Keeler, DevonHenry, & Jacob Thomas. Everyone was easy to work with and went above and beyond to help me find my dream car! More

by Shelly Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devon Henry, Jacob Thomas

Oct 16, 2019

Joe Machens Capital City Ford responded

Hi Shelly, Congratulations on the purchase of your "dream car"! We love hearing Doug, Devon and Jacob were able to help you find the right one for you and were easy to work with. If you have any questions, just stop in or give us a call and we'll see what we can do to help out. Thanks again, we very much appreciate your business.

October 12, 2019

Dealership Rating
Employee Rating

Service and Sales Went in for standard oil change and tire rotation. Angie checked in my vehicle and gave me a wait time of over an hour Just to get my vehicle in (rid More

by Labgirl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angie Hulsey, Jacob Thomas

Oct 14, 2019

Joe Machens Capital City Ford responded

I'm sorry to hear about your experience with our service and sales departments, it is not the level of service that we expect to provide to all out customers. Our General Manager would like to better understand what happened so that he can look into it. Dealerrater protects their customers privacy so would you please send an email to Tom Stegeman, em: tstegeman@machens.com with your name and contact information and he'll be glad to reach out to you. Again our apologies.

October 09, 2019

Dealership Rating
Employee Rating

Very authentic an genuine experience! My experience buying my new truck was fantastic. Excellent customer care and very down to earth people during each step of the process. Douglass Keele More

by Hemme23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corry Field

Oct 09, 2019

Joe Machens Capital City Ford responded

What a terrific review for Doug Keeler and Corry Field! They do their best to make sure all our customers are well taken care of. Congratulations on the purchase of your new truck! Let us know if you have any questions. We'll be glad to help out. Thank you for choosing our dealership, we appreciate it!

August 29, 2019

Dealership Rating
Employee Rating

Top Notch! Doug Keeler is always a pleasure to work with. I feel like I am always treated fair and get the best deal possible. The process is always seamless and More

by Broc Kohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devon Henry, Brian Lorts

Aug 29, 2019

Joe Machens Capital City Ford responded

What a very nice review for Doug Keeler and our team! Thank you so much, we really appreciate it! Just give us a call if you have any questions, we'll be glad to help out. Thanks again!

August 27, 2019

Dealership Rating
Employee Rating

Great experience Douglas was great to work with. Definitely not the stereotypical, pushy salesman. They had some great deals going on and I fell in love with my car af More

by bmarkmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Wilde

Aug 28, 2019

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Doug and Matt able to help you get the car you wanted at the price you wanted. . Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business and hope to see you again.

August 23, 2019

Dealership Rating
Employee Rating

Good experience I had a good experience buying a Ford Fusion. The salesman was very helpful understanding my budget and my needs in finding a car that best suited me More

by caw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Osborne

Aug 23, 2019

Joe Machens Capital City Ford responded

Congratulations on the purchase of your Ford Fusion! Thanks for the great review and kind words for Doug Keeler. We are very happy to hear he was able to help you find a car that fit your budget and your family. Stop in or give us a call if you have any questions. Thanks again!

August 22, 2019

Dealership Rating
Employee Rating

They say, “It takes a village I never realized how much leg work is involved in selling a vehicle. As far as I’m concerned the team at Capital City Ford are Marathon Runners. More

by Big PaPa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Osborne , Travis Dometrorch, Devon Henry, Brian Lorts

Aug 22, 2019

Joe Machens Capital City Ford responded

Wow! What a great review! It made all want to "dance a jig"! Thank you so much! We are very happy that Doug Keeler was able to help you get the "prefect vehicle you wanted". Yes, he really knows the auto business and takes pride in making sure all his customers are well taken care of. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

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