Douglas Keeler
Douglas Keeler at Joe Machens Capital City Ford

Douglas Keeler | Page 36

Sales Manager

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.8
685 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

14 yrs, 3 mos

4.8

685 Reviews

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685 Reviews of Douglas Keeler

December 24, 2019

Dealership Rating
Employee Rating

Check what you are buying bumper to bumper ! I was ready to buy a Jeep Trailhawk and the price was ok . So after getting paperwork done and driving the Jeep home I was admiring my 2018 Jeep and t More

by Miss Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jamie

Dec 24, 2019

Joe Machens Capital City Ford responded

We apologize for the lack of response, there is no excuse for it and we should have done better at getting back to you. Your review is being forwarded to our General Manager for his review and request that someone get back to you. Again, our apologies, we appreciate you letting us know so that we can take care of it.

December 23, 2019

Dealership Rating
Employee Rating

New Truck Kevin Osbourne and his team did an outstanding job and Doug Keeler was extremely helpful and patience in explaining everything and answering all our q More

by RRODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Osborne , Devon Henry

Dec 24, 2019

Joe Machens Capital City Ford responded

Thank you for the very nice review for Ken, Doug and our team! And, Congratulations on the purchase of your new vehicle! Let us know if you have any more questions, we'll be glad to help out. Thanks again for choosing Capital City Ford!

December 07, 2019

Dealership Rating
Employee Rating

Had a great experience working with Flex and Jamie. Even with the holiday and having to come back they were so helpful. Will only buy a car from Flex. More

by Mlincoln
Recommend Dealer
Yes

Other Employees Tagged: Jamie

Dec 09, 2019

Joe Machens Capital City Ford responded

Thanks so much for the 5 star review for Flex and Jamie! Glad they made it a "great experience" for you. We'll be here next time you are in the market for your next vehicle, just give Flex a call. Thanks again!

November 15, 2019

Dealership Rating
Employee Rating

Douglass, Brian and Devon were amazing! I couldn’t have asked for a better team! They were all very courteous and listened to what I wanted in a vehicle. I wasn’t planning on leaving with a car, but they m More

by Jkellog61
Recommend Dealer
Yes

Other Employees Tagged: Devon Henry, Brian Lorts

Nov 15, 2019

Joe Machens Capital City Ford responded

What a very nice review for Doug, Brian and Devon! We think they are amazing, too, but it means more coming from our customers! Thanks so much for choosing our dealership - we hope to see you again. Safe Travels and let us know if you have any questions. Thanks Again!

November 12, 2019

Dealership Rating
Employee Rating

Super smooth process. Everyone along the way was very helpful with the whole thing. They were all friendly and willing to help with anything I needed. Loving my new car! More

by KD91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Lorts, Matt Wilde

Nov 12, 2019

Joe Machens Capital City Ford responded

We "love" hearing you "love " your new car! Doesn't get any better than that! Thank you for the 5 star review and very nice comments for our team. We appreciate it! And, Thank You for your business, we are here if you have any questions. Just give us call.

November 04, 2019

Dealership Rating
Employee Rating

Tire change. Very friendly staff. Some staff members become like family. Can always depend on help and knowledge. So happy I bought my car there. I recommend Joe M More

by Brenda Strope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pendergrass

Nov 04, 2019

Joe Machens Capital City Ford responded

What a very nice review for our Service team and dealership! Thank you so much, we very much appreciate it. We know Doug and Aaron will love seeing your comments. Please let us know if you have any questions. We are here to help and look forward to seeing you again at your next service. Thank you!

November 03, 2019

Dealership Rating
Employee Rating

Purchase of a Brand New Truck Great customer service as always. I've purchased several vehicles from Douglas Keeler and it's always been a great experience. Everyone at the dealers More

by Broc Kohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Osborne , Brian Lorts

Nov 04, 2019

Joe Machens Capital City Ford responded

Nothing we love more than our repeat and loyal customers! And we love the 5 star review for Doug, Brian and Kevin! Great to hear they were able to help you get your new Ford F-150! Congratulations and Safe Travels! We do hope to see you again.

November 01, 2019

Dealership Rating
Employee Rating

Amazing dealership I met doug keeler about a year ago with my parents as we were trying to find somet9in their very tight budget and something easy to get in and out of. More

by Ashley muenks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman , Matt Wilde

Nov 04, 2019

Joe Machens Capital City Ford responded

Thanks, Ashley, for the 5 star review for Doug and Tom, they will certainly appreciate you taking the time to let them know of your experience with our dealership. We will be here when you are ready to for your next car, and will be glad to help out again. Until then, if you have any questions, just give us a call. Thank you again!

October 29, 2019

Dealership Rating
Employee Rating

The perfect place to buy!! Very friendly & helpfulness of staff made the process less stressful when buying my truck! I will recommend my sales person to others for their future More

by My Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2019

Joe Machens Capital City Ford responded

We are in agreement with you! We think Capital City Ford is the "perfect place to buy" a vehicle! Thanks so much for the 5 star rating for Doug Keeler, great to hear he made the purchase of your truck less stressful for you! We appreciate your business, and just let us know if you have any questions! Thanks again!

October 29, 2019

Dealership Rating
Employee Rating

Professional, courteous, honest After searching for another car....25 years later I finally bought one! The staff in every area were polite, professional, honest and helpful. Even More

by dixie_cn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Osborne , Matt Wilde, Bridget Prenger, detailing

Oct 30, 2019

Joe Machens Capital City Ford responded

Thank you, Dixie, for the great review for our team here at Machens Capital City Ford! We very much appreciate it! Stop in any time, we'll always have "smiles" waiting for you!

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