Douglas Ryan | Page 3

Benzel-Busch Motor Car responded

Thank you for your excellent review! We’re delighted to hear that you experienced exceptional hospitality, product knowledge, and accommodations with us. Your recommendation means a lot, and we’re glad we could meet your expectations. If you or anyone you know is considering a Mercedes, we’d be happy to assist. Thanks again for your support! Warm regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you for your wonderful review! We’re honored to hear that you found our sales managers to be the most welcoming group you’ve experienced in over 35 years. Your feedback means a lot to us, and we’re glad we could make a positive impression. If you need any further assistance, please don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your visit to Benzel-Busch in Englewood exceeded all expectations and that Doug Ryan made your car leasing process smooth and enjoyable. Doug's professionalism and attention to detail are indeed exceptional, and we are grateful to have him on our team. We will make sure to pass along your kind words to him. Warm regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you for your glowing review! We're thrilled to hear that you had an outstanding experience at our dealership and that you found our customer service to be wonderful. It's fantastic to hear that Doug Ryan provided you with knowledgeable and professional assistance and helped you get the car you wanted at a great price. Ensuring a positive and pressure-free experience for our customers is our priority, and we're delighted that our sales team exceeded your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with us and that Frank Armando provided you with top-notch service. Maintaining professionalism and assisting clients with their maintenance concerns are priorities for us, and we're delighted that Frank exemplifies these qualities. Warm Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you so much for your continued trust and loyalty! We're thrilled to hear that Doug Ryan has consistently provided you with excellent service, making us your preferred choice despite having closer options. Customer satisfaction is our top priority, and we're delighted that Doug's dedication has made your vehicle purchasing experiences memorable. We'll be sure to pass along your kind words to Doug and our team. Warm Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that Doug provided you with extremely professional service and that your buying experience was super smooth. Customer satisfaction is our top priority, and we're delighted that Doug's professionalism contributed to a positive experience for you. Warm Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you for sharing your feedback with us! We're delighted to hear that you had a great experience with us and that you're loving your Mercedes. We understand your preference for consistency when working with a sales representative, and we apologize for any inconvenience caused by the transition. Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

It's wonderful to hear that your experience with the dealership was characterized by kindness, patience, and thoroughness. Clear communication and proper explanations are key elements of a positive car-buying experience, and it's great that the team at the dealership ensured you felt relieved and confident when you left. Regards, Michael Hill mhill@benzelbusch.com