Drew Ward | Page 5

From my initial call to check on the availability of a car to the sales and financing of purchasing the vehicle it was evident their central focus was customer service and communication, things that are l car to the sales and financing of purchasing the vehicle it was evident their central focus was customer service and communication, things that are lost at most dealers today. Heather in reception, Drew my sales guy, Devin in finance and Matt the sales manager were awesome. Upon calling, Heather set up an appointment, let me know what to expect when I arrived, and followed up with names and contacts should I have any questions. When I arrived, truck was out front and ready to look at with my name on it. Drew my sales guy was awesome, he loves what he does, is honest, KNOWLEDGEABLE, transparent and respectful of the significance of the purchase I was considering. No pressure. The experience didn’t change when I sat with Devin in finance, it was clear Drew communicated with him prior to me entering so I didn’t feel as if I was just pushed to another stranger in the process. He was informative, focused on the services that might fit my particular needs the most, and easy to work with. Upon completing the purchase Matt the sales manager came out just to say thank you. It was an overall experience that is elusive at most dealers today. And even though the truck was clean, they put it through detailing again while I did the paper work, it was a professional level detail and not just a quick wipe down. Honestly after previous dealership experiences I almost wanted to buy the truck based on my initial interaction with Heather alone. Even though my drive is over an hour there I would definitely return for future purchases or even certain maintenance work if necessary. More

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Drew was a pleasure to work with. He made the entire car buying process easy and straightforward. He made the entire car buying process easy and straightforward. More

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Drew is the absolute best in the business! He makes the process super easy and quick! Wouldn’t recommend anyone else. He makes the process super easy and quick! Wouldn’t recommend anyone else. More

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This is my second car purchased. Both times were really great but Drew Ward was truly a blessing & made this so easy for me as I was in a cart accident so was not expecting to lookin Both times were really great but Drew Ward was truly a blessing & made this so easy for me as I was in a cart accident so was not expecting to looking for another car right now. I appreciate him so much his kindness, patience & being available with all my questions.Thank you Drew for being such a caring person not often seen in business. Lester Glenn Chevrolet hold on to hom you have a very valuable addition to your team! More

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Drew was extremely helpful and knowledgeable throughout the entire process. He made the experience enjoyable with his friendly and funny personality. Overall, he did a great job and I couldn’t be happier w the entire process. He made the experience enjoyable with his friendly and funny personality. Overall, he did a great job and I couldn’t be happier with the service! More

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First time purchasing a vehicle for Lester Glenn the made it a very user friendly transaction it a very user friendly transaction More

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Salesperson Drew was exceptionally knowledgeable about the particular pick up truck. I liked. He was very helpful throughout the whole process. The Service Dept was thorough and accommodating in address the particular pick up truck. I liked. He was very helpful throughout the whole process. The Service Dept was thorough and accommodating in addressing a few items for me after the sale which made me very happy. More

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Always great. Working with Drew. Takes everything I say into consideration before showing me a car Working with Drew. Takes everything I say into consideration before showing me a car More

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Drew was knowledgeable and professional from the start and Had answered all of our questions He was Honest and delivered us a fantastic suv and Had answered all of our questions He was Honest and delivered us a fantastic suv More

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Meet drew through a family member when I was looking for a vehicle. My wife were very satisfied with his experience of vehicles and how he treated. a vehicle. My wife were very satisfied with his experience of vehicles and how he treated. More

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