Duane Hess | Page 7
Sales & Leasing Consultant
Dick Genthe Chevrolet
15600 Eureka Rd.
Southgate, MI 48195
Having worked in the automotive industry in various roles since 1987, my current position as a Sales and Leasing Consultant allows me the opportunity to serve the general public by bringing that expertise to the forefront to offer a hassle free and pressure free experience with the selection of a vehicle, guidance through the financial process and continued customer service thereafter. The reviews showing on my webpage are just a small reflection of the thousands of positive customer experiences over the years that I've been associated with. If you are in the market for a new or pre-owned vehicle, please feel free to reach out to me at 734 530 2179 or email me at dhess@genthe.com. I look forward to making your car buying experience a pleasant one.
Read moreDealership Experience
11 yrs, 6 mos
Industry Experience
36 yrs, 11 mos
Languages Spoken
English
78 Reviews
Write a Review78 Reviews of Duane Hess
March 04, 2019
Thank you Duane! We had a wonderful first experience with leasing a car with Duane! He was honest, friendly, and easy to work with. He took our needs into consideratio We had a wonderful first experience with leasing a car with Duane! He was honest, friendly, and easy to work with. He took our needs into consideration and did not pressure us in any way. Thank you Duane! :) -Vicki & Gary More
February 27, 2019
Easy and painless My husband and I went in to this dealership for the first time because our normal dealership was closed. We spoke with Duane at the door and explained My husband and I went in to this dealership for the first time because our normal dealership was closed. We spoke with Duane at the door and explained we wanted to trade in a little early and get into something that can accommodate our new baby. Duane presented us with a few different options within our price range and before I knew it we were signing paperwork. Elijah was super quick and prepared which made the signing process a breeze and not lengthy like usual. In the end, I love that Duane didn't try to just put me into a car I wasn't crazy about and he took my preferences and got me into a vehicle above my expectations. My Husband and I had a great experience and we will officially make this our new dealership. More
Other Employees Tagged: Elijah Orengo
February 25, 2019
Listen to you They listen to what you need and want. Go over the top and talk to you on your time! I have leased 3 vehicles from them now! They listen to what you need and want. Go over the top and talk to you on your time! I have leased 3 vehicles from them now! More
February 18, 2019
First New car purchase I came in knowing exactly what car I wanted and Duane was able to have it delivered to me right away and get me in it right at the price I wanted to p I came in knowing exactly what car I wanted and Duane was able to have it delivered to me right away and get me in it right at the price I wanted to pay. Was helpful with all my questions and requests. No complaints. More
Other Employees Tagged: Elijah Orengo
January 15, 2019
New Silverado Got my new Chevy Silverado Truck. Love it ! Duane Hess was absolutely amazing got me everything I wanted and more. After a horrible sales experience a Got my new Chevy Silverado Truck. Love it ! Duane Hess was absolutely amazing got me everything I wanted and more. After a horrible sales experience at another dealer he renewed my faith in people. Highly recommend him ! More
Other Employees Tagged: Elijah Orengo
November 29, 2018
Great End Result! They worked hard to keep my business, and succeeded. It was a fairly pleasant experience, except it always takes longer than expected - but I think t They worked hard to keep my business, and succeeded. It was a fairly pleasant experience, except it always takes longer than expected - but I think that is just part of it. Enjoyed being able to look over the vehicle inside - as they pulled it in out of the cold. The sales guy, Duane, was pretty straight forward and friendly. The financial guy had music playing while he went over the paper work, which was distracting the to me. He also said “it’s not my car” in a somewhat sarcastic manner when we declined additional coverage. Didn’t seem real customer friendly with the paper signing guy, but Duane was good. Just got my new Trax yesterday, and I really like it! More
Other Employees Tagged: Elijah Orengo
September 13, 2018
First time Chevy owner Duane Hess at Dick Genthe Chevrolet made my first Chevy experience wonderful! My free time is very limited and he was able to expedite the process qui Duane Hess at Dick Genthe Chevrolet made my first Chevy experience wonderful! My free time is very limited and he was able to expedite the process quickly so that I did not have to spend the day at the dealership. He was thorough, professional and listened to my needs. He made this quick and easy and sent me home with the vehicle I wanted. Elijah was wonderful as well. He explained everything I needed to know and also did not take up a lot of my time.Definitely recommend! More
Other Employees Tagged: Elijah Orengo
August 02, 2018
Dick Genthe Duane was very friendly and knowledgeable. He always returned my phone calls when I needed assistance. The whole process was very timely and hassle fr Duane was very friendly and knowledgeable. He always returned my phone calls when I needed assistance. The whole process was very timely and hassle free. More
Other Employees Tagged: Elijah Orengo , Darius Samuels
July 30, 2018
Attention to my needs. Most sales people are turned off by folks that know why they want. Duane on the other hand, was patient and understanding of my wants. Not only did he Most sales people are turned off by folks that know why they want. Duane on the other hand, was patient and understanding of my wants. Not only did he meet my goals and expectations he did it all with honesty and understanding. More
July 18, 2018
Great repeat experience!! My visit to the dealership far surpassed my expectations. Duane Hess is the best sales person to work with. He listened to what I wanted and got me wh My visit to the dealership far surpassed my expectations. Duane Hess is the best sales person to work with. He listened to what I wanted and got me what I asked for without any issues. I would recommend this dealership to any of my friends and family my visit to the dealership far surpassed my expectations. Duane Hess is the best sales person to work with. He listened to what I wanted and got me what I asked for without any issues. I would recommend this dealership to any of my friends and family! More
Other Employees Tagged: Elijah Orengo