Duane Hess | Page 7

My family and I have been working with Duane for a few years now and he always goes above and beyond to make sure we have a great experience. I recently picked up my brand new 2022 Chevy Trailblazer and h years now and he always goes above and beyond to make sure we have a great experience. I recently picked up my brand new 2022 Chevy Trailblazer and he kept me updated through the whole process. This is an exceptionally difficult year for most dealerships with the supply chain issues that are affecting everyone worldwide. Yet Duane still provided exceptional customer care and I would recommend him to anyone thinking of purchasing or leasing a vehicle from Chevrolet. Thanks so much again Duane! More

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Great experience with Duane. He was very professional, transparent and friendly. Took the time to go through the vehicle, was not pushy and was very patient in talking through le He was very professional, transparent and friendly. Took the time to go through the vehicle, was not pushy and was very patient in talking through leasing versus purchasing options. More

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Staff is very friendly and helpful. Duane helped me find the best deal and a car I love! Duane helped me find the best deal and a car I love! More

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Duane is the man! I am a very difficult person to deal with, I know what I want and I rarely budge. He always satisfies my wants and does it in a very professional manner. He has a life long customer and with, I know what I want and I rarely budge. He always satisfies my wants and does it in a very professional manner. He has a life long customer and friend in us. The dealership its self is always a pleasure to go to always so clean and organized. Lots of customer amenities to keep us comfortable. We have bought new and used cars from Dick Genthe for about 20-21 years and they keep us coming back. More

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From the moment I met Duane to the final purchase of my brand new vehicle, I am more than satisfied with Duane’s knowledge of what I was looking for and his understanding of my feelings on what type of veh brand new vehicle, I am more than satisfied with Duane’s knowledge of what I was looking for and his understanding of my feelings on what type of vehicle I wanted. Over the moon happy with his expertise and willingness to help me every step of the way! More

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I was referred to Duane Hess by a friend. I wasn't disappointed and would highly recommend Duane to anyone looking for a vehicle. He was honest, patient, took the time to go over leasing payments, all disappointed and would highly recommend Duane to anyone looking for a vehicle. He was honest, patient, took the time to go over leasing payments, all of the options on the vehicle, and I drove away very pleased with the overall experience and with my new Chevy Blazer. If you are looking for an honest salesperson who is not pushy and will understand your budget and needs in a vehicle, please go see Duane. You won't be disappointed. RB More

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My elderly father walked in and asked to buy a truck. He did not need a truck couldn't afford a truck and meeting him it becomes clear he has memory issues and difficulty finding his way around. He was talk did not need a truck couldn't afford a truck and meeting him it becomes clear he has memory issues and difficulty finding his way around. He was talked into buying a brand new $40k truck. Of course without good credit he got swindled into a awful deal. When the family rushed to have it returned within 48 hours, Dick Genthe's response was that since he was not 'legally' deemed mentally incompetent they were not going to go back on the purchase. 'Sorry you don't like his decision' we were told. Way to watch out for the community. Way to prey on the elderly. I guess nothing has changed in the world of car sales. Make the transaction as fast as you can before the customer knows whats even going on. Thanks to the clan at Dick Genthe we have to move our father out of his current housing into something even cheaper and less safe because he is now straddled with $700 monthly payments on a truck he can't use. Thanks for being so understanding Dick Genthe. More

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Duane was extremely professional and helpful with finding me my dream truck. He spent many hours around the clock. I felt good knowing he had my back and treated me like family. Please go see him if you need me my dream truck. He spent many hours around the clock. I felt good knowing he had my back and treated me like family. Please go see him if you need a new vehicle! More

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Dick Genthe Chevy is an excellent dealership! Duane Hess is a great sales rep and I would recommend his services and the dealerships as whole to anyone. Also, The dealership manager Jim is excellent as well is a great sales rep and I would recommend his services and the dealerships as whole to anyone. Also, The dealership manager Jim is excellent as well and runs the best dealership in Michigan! More

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Since it was my first time leasing, Duane Hess made it easy and quick! He’s friendly and very helpful. Would definitely purchase a vehicle through him again!!! easy and quick! He’s friendly and very helpful. Would definitely purchase a vehicle through him again!!! More

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