Duane Hill
Duane Hill at Martin Chevrolet

Duane Hill | Page 17

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.7
215 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

13 yrs, 5 mos

Industry Experience

46 yrs

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

215 Reviews

Write a Review

215 Reviews of Duane Hill

February 04, 2022

Dealership Rating
Employee Rating

Love all the staff members & how they greet me because they rember me. Shout out to the service center always taking care of me & my car ❣ Thank you More

by vphillips360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 07, 2022

Martin Chevrolet responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Martin Chevy with only the best there is to offer. Take care and drive safe! - Martin Chevrolet

January 30, 2022

Dealership Rating
Employee Rating

Service director, Duane is the reason I continue to bring my vehicles back for service More

by Stl1949
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

Jan 30, 2022

Stl1949 responded

The service director, Duane, is the reason why I continue to have my vehicles serviced at Martin. He has been helpful since the day I met him, always going over and above. And honestly a truly genuine person. Great service reps aside from Duane as well.

January 28, 2022

Dealership Rating
Employee Rating

I enjoy the people at Martian chevy because they treat the customers like family . They address all my issues that I have on my pick up or my cruise car. The service staff is top notch in my book A More

by Kevin's truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2022

Martin Chevrolet responded

We are so pleased you enjoyed your visit to Martin Chevrolet. It's experiences like yours that really keep us motivated to keep our customers happy! Thanks so much for the positive review and drive safe! - Martin Chevrolet

January 26, 2022

Dealership Rating
Employee Rating

Great quality service team. Paul is a great technician. Great dealership. Will be back for maintenance More

by tonylom93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols, Paul camaro /corvette technician

Jan 26, 2022

Martin Chevrolet responded

Tony, Thank you for taking the time to share your comments and feelings about Paul Baumgartner. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Take care! - Martin Chevrolet

January 21, 2022

Dealership Rating
Employee Rating

Service department is the best professional courteous and go out of their way to help you I would highly recommend them More

by FLLD81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Jan 21, 2022

Martin Chevrolet responded

We're glad to hear you found our staff was so professional and courteous! Your recommendation means so much to us and we're so happy to have earned it. Take care and drive safe! - Martin Chevrolet

January 21, 2022

Dealership Rating
Employee Rating

Customer service was exceptional. Always called back within the hour with suggestions on our cars. Always was able to get our cars in a timely manner. More

by jcruz708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Jan 21, 2022

Martin Chevrolet responded

We're so glad that we were able to go above and beyond your expectations! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

January 19, 2022

Dealership Rating
Employee Rating

My Chevy volt had a bad battery and was still under warranty. With todays supply chain issues we weren’t sure just how long it would take to get a new EV battery in and initial estimates from Chevy we More

by christopher.sharp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Jan 21, 2022

Martin Chevrolet responded

Christopher, Thank you for choosing Martin Chevrolet for your Volt service and for being patient with us waiting for your new battery. We are so glad we could get you back on the road and look forward to helping you out again if ever you need anything! Thanks again! - Martin Chevrolet

January 18, 2022

Dealership Rating
Employee Rating

As far as I am concerned, this is the best customer friendly, of ALL the dealers in the surrounding area. Their service department will do their utmost to serve the customers requirements, ( for whatev More

by hollandsglory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoyland, Ralph Stalesky, Ed Mouton, OC Cardoso, Matthew Hoyland , Aaron Grassel, Blake Hill, Brad Nichols, The all weather carwash team!

Jan 21, 2022

Martin Chevrolet responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! - Martin Chevrolet

January 14, 2022

Dealership Rating
Employee Rating

Very well organized, with outstanding service and always an attentive sales representative who initiates your requirements at an honest and informative basis. More

by hollandsglory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Martin Chevrolet responded

Thank you for the 5 star rating! We're glad to hear you found our staff was so knowledgeable and helpful. If there is ever anything further we can assist you with, give us a call or stop by, we are happy to help! Drive safe! -Martin Chevrolet

January 06, 2022

Dealership Rating
Employee Rating

Brad, Ocie, Aaron, Ralph and Blake always take good care of me when I bring in my car for service. Friendly staff, fair prices, and a comfy waiting area. Couldn't ask for much better. More

by Agiovenco04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Ed Mouton, Mike Lakhani, OC Cardoso , Aaron Grassel, Blake Hill, Steve Miehle, Brad Nichols, Alex Raffaelli

Jan 07, 2022

Martin Chevrolet responded

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with the service team and thank you for this great review. Drive safe and take care! - Martin Chevrolet

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