Duane Hill
Duane Hill at Martin Chevrolet

Duane Hill | Page 17

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.7
210 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

13 yrs, 3 mos

Industry Experience

45 yrs, 10 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

210 Reviews

Write a Review

210 Reviews of Duane Hill

January 21, 2022

Dealership Rating
Employee Rating

Customer service was exceptional. Always called back within the hour with suggestions on our cars. Always was able to get our cars in a timely manner. More

by jcruz708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Jan 21, 2022

Martin Chevrolet responded

We're so glad that we were able to go above and beyond your expectations! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

January 19, 2022

Dealership Rating
Employee Rating

My Chevy volt had a bad battery and was still under warranty. With todays supply chain issues we weren’t sure just how long it would take to get a new EV battery in and initial estimates from Chevy we More

by christopher.sharp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Jan 21, 2022

Martin Chevrolet responded

Christopher, Thank you for choosing Martin Chevrolet for your Volt service and for being patient with us waiting for your new battery. We are so glad we could get you back on the road and look forward to helping you out again if ever you need anything! Thanks again! - Martin Chevrolet

January 18, 2022

Dealership Rating
Employee Rating

As far as I am concerned, this is the best customer friendly, of ALL the dealers in the surrounding area. Their service department will do their utmost to serve the customers requirements, ( for whatev More

by hollandsglory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoyland, Ralph Stalesky, Ed Mouton, OC Cardoso, Matthew Hoyland , Aaron Grassel, Blake Hill, Brad Nichols, The all weather carwash team!

Jan 21, 2022

Martin Chevrolet responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! - Martin Chevrolet

January 14, 2022

Dealership Rating
Employee Rating

Very well organized, with outstanding service and always an attentive sales representative who initiates your requirements at an honest and informative basis. More

by hollandsglory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Martin Chevrolet responded

Thank you for the 5 star rating! We're glad to hear you found our staff was so knowledgeable and helpful. If there is ever anything further we can assist you with, give us a call or stop by, we are happy to help! Drive safe! -Martin Chevrolet

January 06, 2022

Dealership Rating
Employee Rating

Brad, Ocie, Aaron, Ralph and Blake always take good care of me when I bring in my car for service. Friendly staff, fair prices, and a comfy waiting area. Couldn't ask for much better. More

by Agiovenco04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Ed Mouton, Mike Lakhani, OC Cardoso , Aaron Grassel, Blake Hill, Steve Miehle, Brad Nichols, Alex Raffaelli

Jan 07, 2022

Martin Chevrolet responded

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with the service team and thank you for this great review. Drive safe and take care! - Martin Chevrolet

January 05, 2022

Dealership Rating
Employee Rating

Been dealing with them since 2014 and have always been treated very good service team great and they always wash it More

by Ywork41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Jan 07, 2022

Martin Chevrolet responded

Thank you for being a long time Martin Chevrolet customer! We appreciate you taking the time to post about your experience and hope to see you again soon! - Martin Chevrolet

Jan 08, 2022

Ywork41 responded

It started when we bought our Equinox from Joel 2014/15 we have always been treated well from the sales staff and service staff we thank you and recommend your dealership to anyone discussing a car purchase or service Thanks Bob Ps let’s talk GM into continuing the Camaro line maybe a little more retro

December 24, 2021

Dealership Rating
Employee Rating

This is one of the best dealers in the area. The service department and its employees are the best around. They do what you tell them is wrong and if they find anything they call before they fix it. More

by G.F.RUTHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Canty, Dan Hoyland, Tom Bazzoli, Ralph Stalesky, James Dunn, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Dec 29, 2021

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about Martin Chevrolet. We appreciate you sharing your service experience with us and others, and we look forward to seeing you again next time! - Martin Chevrolet

December 11, 2021

Dealership Rating
Employee Rating

had a 10:30 appointment for lube oil &filter on my duramax pick up . it was washed and done by 11:30 . great service with a smile ! More

by jimandron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

Dec 17, 2021

Martin Chevrolet responded

We're so glad that we were able to go above and beyond your expectations! Thank you for choosing Martin Chevrolet! We will see you next time! - Martin Chevrolet

November 26, 2021

Dealership Rating
Employee Rating

The staff is courteous and friendly. They are knowledgeable about my vehicle and what I really need. I never feel that I am being sold something that I do not need. They let me know when my vehic More

by kdgrantham60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Dunn , Carlos and Ed

Nov 29, 2021

Martin Chevrolet responded

We appreciate your response regarding your service visit with us. Our service team pledges to provide you with the highest quality service, even beyond your oil change maintenance intervals. We will strive to provide confidence and the reassurance that your vehicle will continue to perform at the highest-level year after year. - Martin Chevrolet

November 25, 2021

Dealership Rating
Employee Rating

Good customer service, friendly staff, quick service time and explanation of any other work needed More

by normanjcoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky , Aaron Grassel

Nov 29, 2021

Martin Chevrolet responded

Norman, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

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