Duane Hill
Duane Hill at Martin Chevrolet

Duane Hill | Page 16

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.7
213 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

13 yrs, 4 mos

Industry Experience

45 yrs, 11 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

213 Reviews

Write a Review

213 Reviews of Duane Hill

February 19, 2022

Dealership Rating
Employee Rating

Reliable, dependable, do as they say and only what said. Always text when I check in asking if I need anything. More

by maryloumjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 25, 2022

Martin Chevrolet responded

Marylou, Thank you for letting us know how we did! We appreciate you choosing Martin Chevrolet. See you next time! - Martin Chevrolet

February 17, 2022

Dealership Rating
Employee Rating

Great service, advisor was very helpful. Will be coming back again for all services here. More

by Anoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 17, 2022

Martin Chevrolet responded

Thank you for making Martin Chevrolet your first choice for your vehicles service! We know there are a lot of places to choose from when it comes to making sure your car is in the best shape so we really appreciate you choosing us! Take care and drive safe! - Martin Chevrolet

February 10, 2022

Dealership Rating
Employee Rating

Professional and efficient. Knowledgeable I bought my car from them. Friendly and positive and helpful. More

by RIDEDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 15, 2022

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We are very happy to have provided you with such a positive experience and thank you for taking the time to leave a review. See you next time! - Martin Chevrolet

February 07, 2022

Dealership Rating
Employee Rating

The bathroom at Martin chevy is the cleanest bathroom I've ever been in. Also they included free oil changes for life when I bought my car which is awesome. Nice waiting area when waiting for service co More

by furstfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Nichols

Feb 09, 2022

Martin Chevrolet responded

Thank you! We We couldn’t be happier that the service team provided you with a great experience and we will be sure to pass along the kudos to the team that helps keep our bathrooms sparkling! Take care! - Martin Chevrolet

February 07, 2022

Dealership Rating
Employee Rating

Took care of everything in a reasonable time. Very happy with the service.I also appreciate the car wash in the Bottlewater thank you very much.Bottle More

by gillowaymatthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 09, 2022

Martin Chevrolet responded

Matthew, Thanks for taking the time to leave a review. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care! - Martin Chevrolet

February 06, 2022

Dealership Rating
Employee Rating

Everyone in Service Department is very informative and helpful. I not only bought my car, I bought my daughters car there too. Joel was understanding & helped me gind a great for us both. Thank you Joel, More

by vphillips360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 09, 2022

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

February 05, 2022

Dealership Rating
Employee Rating

Martin Chevrolet always provides me with great service. It’s convenient to walk over to a neighboring business or just relax in their comfortable waiting room. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 09, 2022

Martin Chevrolet responded

Matt, Thank you for sharing this review. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

February 05, 2022

Dealership Rating
Employee Rating

Very friendly, got me in right away. checked everything out in a timely manner. fixed it. More

by fallingstarberube
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 09, 2022

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Take care and drive safe! - Martin Chevrolet

February 04, 2022

Dealership Rating
Employee Rating

Love all the staff members & how they greet me because they rember me. Shout out to the service center always taking care of me & my car ❣ Thank you More

by vphillips360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 07, 2022

Martin Chevrolet responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Martin Chevy with only the best there is to offer. Take care and drive safe! - Martin Chevrolet

January 30, 2022

Dealership Rating
Employee Rating

Service director, Duane is the reason I continue to bring my vehicles back for service More

by Stl1949
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

Jan 30, 2022

Stl1949 responded

The service director, Duane, is the reason why I continue to have my vehicles serviced at Martin. He has been helpful since the day I met him, always going over and above. And honestly a truly genuine person. Great service reps aside from Duane as well.

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