Duane Hill
Duane Hill at Martin Chevrolet

Duane Hill | Page 16

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.6
208 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

13 yrs, 2 mos

Industry Experience

45 yrs, 9 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.6

208 Reviews

Write a Review

208 Reviews of Duane Hill

February 06, 2022

Dealership Rating
Employee Rating

Everyone in Service Department is very informative and helpful. I not only bought my car, I bought my daughters car there too. Joel was understanding & helped me gind a great for us both. Thank you Joel, More

by vphillips360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 09, 2022

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

February 05, 2022

Dealership Rating
Employee Rating

Martin Chevrolet always provides me with great service. It’s convenient to walk over to a neighboring business or just relax in their comfortable waiting room. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 09, 2022

Martin Chevrolet responded

Matt, Thank you for sharing this review. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

February 05, 2022

Dealership Rating
Employee Rating

Very friendly, got me in right away. checked everything out in a timely manner. fixed it. More

by fallingstarberube
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 09, 2022

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Take care and drive safe! - Martin Chevrolet

February 04, 2022

Dealership Rating
Employee Rating

Love all the staff members & how they greet me because they rember me. Shout out to the service center always taking care of me & my car ❣ Thank you More

by vphillips360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Feb 07, 2022

Martin Chevrolet responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Martin Chevy with only the best there is to offer. Take care and drive safe! - Martin Chevrolet

January 30, 2022

Dealership Rating
Employee Rating

Service director, Duane is the reason I continue to bring my vehicles back for service More

by Stl1949
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

Jan 30, 2022

Stl1949 responded

The service director, Duane, is the reason why I continue to have my vehicles serviced at Martin. He has been helpful since the day I met him, always going over and above. And honestly a truly genuine person. Great service reps aside from Duane as well.

January 28, 2022

Dealership Rating
Employee Rating

I enjoy the people at Martian chevy because they treat the customers like family . They address all my issues that I have on my pick up or my cruise car. The service staff is top notch in my book A More

by Kevin's truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2022

Martin Chevrolet responded

We are so pleased you enjoyed your visit to Martin Chevrolet. It's experiences like yours that really keep us motivated to keep our customers happy! Thanks so much for the positive review and drive safe! - Martin Chevrolet

January 26, 2022

Dealership Rating
Employee Rating

Great quality service team. Paul is a great technician. Great dealership. Will be back for maintenance More

by tonylom93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols, Paul camaro /corvette technician

Jan 26, 2022

Martin Chevrolet responded

Tony, Thank you for taking the time to share your comments and feelings about Paul Baumgartner. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Take care! - Martin Chevrolet

January 21, 2022

Dealership Rating
Employee Rating

Service department is the best professional courteous and go out of their way to help you I would highly recommend them More

by FLLD81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Jan 21, 2022

Martin Chevrolet responded

We're glad to hear you found our staff was so professional and courteous! Your recommendation means so much to us and we're so happy to have earned it. Take care and drive safe! - Martin Chevrolet

January 21, 2022

Dealership Rating
Employee Rating

Customer service was exceptional. Always called back within the hour with suggestions on our cars. Always was able to get our cars in a timely manner. More

by jcruz708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Jan 21, 2022

Martin Chevrolet responded

We're so glad that we were able to go above and beyond your expectations! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

January 19, 2022

Dealership Rating
Employee Rating

My Chevy volt had a bad battery and was still under warranty. With todays supply chain issues we weren’t sure just how long it would take to get a new EV battery in and initial estimates from Chevy we More

by christopher.sharp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Jan 21, 2022

Martin Chevrolet responded

Christopher, Thank you for choosing Martin Chevrolet for your Volt service and for being patient with us waiting for your new battery. We are so glad we could get you back on the road and look forward to helping you out again if ever you need anything! Thanks again! - Martin Chevrolet

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