Duncan Howard
Duncan Howard at Subaru of Little Rock

Duncan Howard | Page 3

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
119 Reviews
4.9

119 Reviews

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119 Reviews of Duncan Howard

February 23, 2026

Dealership Rating
Employee Rating

Duncan was able to get me in and out in a very timely manner. I was planning on leaving my car over night. Greatly appreciated that. More

by ROWLANDDJ
Recommend Dealer
Yes
Feb 23, 2026

Subaru of Little Rock responded

It’s great to hear Duncan completed your Forester service quickly and without needing an overnight stay. Thank you for the five-star rating. We look forward to serving your Subaru again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 17, 2026

Dealership Rating
Employee Rating

Duncan was great and did a fine job communicating. The dealership waiting area is always nice. All of my needs were met. More

by tonya.l.newton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Subaru of Little Rock responded

It’s wonderful to hear that Duncan kept you informed and that our waiting area was comfortable. We’re glad all of your needs were met during service on your Subaru Forester. Please let us know if there’s anything else we can help you with. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 13, 2026

Dealership Rating
Employee Rating

I’m always amazed at the level of professionalism and dedication I receive when I visit Little Rock Subaru. John Caddy does an excellent job in facilitating a pleasing car buying experience. My experienc More

by jetbatt94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Caddy, Clayvius Baker , Reid in finance- definitely 5 stars!

Feb 13, 2026

Subaru of Little Rock responded

We’re delighted that John provided a professional and dedicated car buying experience. It’s great to hear our service writers were polite and thoughtful while working on your Subaru Crosstrek. Thank you for choosing us and we look forward to assisting you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 09, 2026

Dealership Rating
Employee Rating

Was told that Subaru could download and install the $160 Harman maps update. That did not happen. I’m a little disappointed that did not happen. Other than that you guys always do an excellent job. Enjoyed More

by ESCH7309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not entirely meet your expectations or our standards, please reach out to me so I can understand what happened. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 08, 2026

Dealership Rating
Employee Rating

Quick and well-explained. Always appreciate the service at Little Rock Subaru. Makes me feel safer before my trip to have them check my car over. More

by Alicia.raney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Subaru of Little Rock responded

We’re delighted our service team provided clear explanations and helped get your Subaru Outback ready for your trip. Duncan appreciated the chance to assist, and we look forward to helping you again. Safe travels!

January 25, 2026

Dealership Rating
Employee Rating

Took a long time for a front end alignment, but they were very busy that day. We very much appreciate the tech's examination/inspection video, as it contained a report of a future possible issue. More

by vgmjr1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2026

Subaru of Little Rock responded

Thank you for sharing your experience. At Subaru of Little Rock, we strive to treat every customer with love and respect at every interaction. Your kind words are validation that our team understands the mission! We are always here to help. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 24, 2026

Dealership Rating
Employee Rating

Always friendly, knowledgeable and. professional. Great communication and genuinely work with you to meet your vehicle needs. More

by cheryl.compagna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 22, 2026

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Employee Rating

I’ve always been treated with respect and kindness from everyone at Subaru. They are the best dealership that I’ve ever dealt with, bar none More

by falcont103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2026

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 15, 2026

Dealership Rating
Employee Rating

“I had a great experience at Subaru of Little Rock; my service advisor, Duncan Howard, was professional, friendly, and kept me well informed throughout the entire service process.” More

by JONATHAN.SAWRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 13, 2026

Dealership Rating
Employee Rating

The service department provided Efficient service and has friendly associates. The work was find to my satisfaction. More

by chargarcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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