Duncan Howard
Duncan Howard at Subaru of Little Rock

Duncan Howard | Page 3

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Duncan Howard

March 02, 2026

Dealership Rating
Employee Rating

The dealership is great. I have nothing but an excellent experience each time I visit Subaru. It looks like they have plenty of experienced employees that know exactly what t More

by charlamathews
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 02, 2026

Subaru of Little Rock responded

Thank you for trusting our service team with your Subaru. We’re pleased that Duncan’s video walkthrough gave you clear insight into the maintenance performed. It’s great to know your vehicle is running safely and smoothly. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 02, 2026

Dealership Rating
Employee Rating

Service always done well, but length of time seems longer. Duncan great service representative, clear communication, pleasant, and knowledgeable. More

by JEANIE.2014.H
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 02, 2026

Subaru of Little Rock responded

It’s great to hear that Duncan provided clear and knowledgeable support during your Outback service. We apologize that the visit took longer than anticipated and appreciate your patience. We look forward to taking care of your Subaru again soon. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 01, 2026

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Employee Rating

Service was prompt and efficient, and Duncan kept me informed during the whole process. I enjoyed seeing the video. More

by afreely133
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 01, 2026

Subaru of Little Rock responded

We’re pleased that your service was prompt and efficient. Duncan kept you informed throughout, and we’re glad you enjoyed the video. We look forward to assisting you with your Subaru again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 28, 2026

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Employee Rating

Excellent service, everyone was so nice and kept me informed, had me out in less than an hour. More

by WAKULLAJO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 28, 2026

Subaru of Little Rock responded

It’s wonderful to hear our team provided friendly, informative care and got your Subaru Ascent back on the road in under an hour. We’re glad we could keep you updated every step of the way. Thank you for trusting us with your service needs. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 24, 2026

Dealership Rating
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Was great awesome service, friendly people. Fast and dependable. Love Subaru in little Rock. Awesome More

by NORMAKOWENS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gage Scott, Phillip Rucker

Feb 24, 2026

Subaru of Little Rock responded

Thank you for sharing your experience. We’re pleased our team delivered fast, dependable service and that you felt welcomed by our friendly staff. We appreciate you choosing us for your Subaru Crosstrek and look forward to assisting you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 23, 2026

Dealership Rating
Employee Rating

Duncan was able to get me in and out in a very timely manner. I was planning on leaving my car over night. Greatly appreciated that. More

by ROWLANDDJ
Recommend Dealer
Yes
Feb 23, 2026

Subaru of Little Rock responded

It’s great to hear Duncan completed your Forester service quickly and without needing an overnight stay. Thank you for the five-star rating. We look forward to serving your Subaru again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 17, 2026

Dealership Rating
Employee Rating

Duncan was great and did a fine job communicating. The dealership waiting area is always nice. All of my needs were met. More

by tonya.l.newton
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Subaru of Little Rock responded

It’s wonderful to hear that Duncan kept you informed and that our waiting area was comfortable. We’re glad all of your needs were met during service on your Subaru Forester. Please let us know if there’s anything else we can help you with. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 13, 2026

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Employee Rating

I’m always amazed at the level of professionalism and dedication I receive when I visit Little Rock Subaru. John Caddy does an excellent job in facilitating a pleasing car buying experience. My experienc More

by jetbatt94
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Caddy, Clayvius Baker , Reid in finance- definitely 5 stars!

Feb 13, 2026

Subaru of Little Rock responded

We’re delighted that John provided a professional and dedicated car buying experience. It’s great to hear our service writers were polite and thoughtful while working on your Subaru Crosstrek. Thank you for choosing us and we look forward to assisting you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 09, 2026

Dealership Rating
Employee Rating

Was told that Subaru could download and install the $160 Harman maps update. That did not happen. I’m a little disappointed that did not happen. Other than that you guys always do an excellent job. Enjoyed More

by ESCH7309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not entirely meet your expectations or our standards, please reach out to me so I can understand what happened. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 08, 2026

Dealership Rating
Employee Rating

Quick and well-explained. Always appreciate the service at Little Rock Subaru. Makes me feel safer before my trip to have them check my car over. More

by Alicia.raney
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 08, 2026

Subaru of Little Rock responded

We’re delighted our service team provided clear explanations and helped get your Subaru Outback ready for your trip. Duncan appreciated the chance to assist, and we look forward to helping you again. Safe travels!

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