Dusty Craig
Dusty Craig at Audi Dallas
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Dusty Craig | Page 3

Audi Brand Specialist

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.8
29 Reviews

Customer Service is my thing because I’m in the people business and I have been in this space since 2003. I love cars and I love people! I believe that Audis are the best driving and the safest vehicles on the road, but I’m very partial to the e-Trons … since they call me D-tron!

Dealership Experience

3 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

Languages Spoken

English English

4.8

29 Reviews

Write a Review

29 Reviews of Dusty Craig

January 12, 2022

Dealership Rating
Employee Rating

Very easy experience and they helped me find the exact car that I was looking for More

by Matth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Audi Dallas responded

matth, thank you for sharing you had a great experience. We love hearing our team found the exact car you were looking for. We appreciate your praise and look forward to serving you again next time. Thanks again!

January 07, 2022

Dealership Rating
Employee Rating

From the moment I walked in the door, I knew Audi Dallas was different. Dusty Craig welcomed me and asked if I would like him to help me. I did and he followed my lead without any pressure. He seemed conten More

by Hsm3699
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2022

Hsm3699 responded

Great experience!

Jan 08, 2022

Audi Dallas responded

Henry, thank you for noting your shopping visit with Dusty and the experience purchasing a new car. We sure appreciate your praise and look forward to serving you again when the time comes! Enjoy the drive. Thanks again!

January 04, 2022

Dealership Rating
Employee Rating

This is my second Audi through this dealership and if it's possible the experience only continues to exceed my expectations. Let's be honest car shopping is exhausting and a long process. Dusty did an ex More

by nm_larson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Huneycutt, Stephen Rosenkrantz, Michael Bakolias , Jordan Windham

Jan 05, 2022

Audi Dallas responded

nm_larson, thank you for sharing 5-star praise and noting your expectations are consistently exceeded working with Dusty, Michael, Brett and Jordan! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Best wishes!

September 26, 2021

Dealership Rating
Employee Rating

Dusty was really helpful and committed to serve us and and christian the tech as well More

by Hugo Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: christian

Sep 27, 2021

Audi Dallas responded

Hugo, thank you for noting your experience with Dusty! We sure appreciate your endorsement and look forward to serving you additionally when the time comes. Best wishes!

August 24, 2021

Dealership Rating
Employee Rating

Fantastic Dealership with friendly staff. We looked at same vehicle a couple of times before purchasing. Nobody got frustrated or annoyed. Dusty and Jeff were great to work with!! I highly recommend Audi More

by randyallstot
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davidson

Aug 25, 2021

Audi Dallas responded

Randyallstot, we appreciate your 5-stars. Thank you for taking a moment to share praise and note your experience with Dusty and Jeff. See you next time. Thanks again!

July 28, 2021

Dealership Rating
Employee Rating

THIS DEALERSHIP IS HORRIBLE I WOULDN'T BUY A CAR FROM THEM IF THEY WAS THE LAST DEALERSHIP ON EARTH I LOVE THE CAR BUT HATE TO EVEN HAVE TO DEAL WITH THE DEALERSHIP. ThE ENTIRE AUDI DALLAS IS HORRIBLE AN More

by Melinda_Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Marvin Clayton

Jul 31, 2021

Audi Dallas responded

Melinda_Sue, we're terribly sorry to hear you experience with us was less than pleasant. We encourage you to follow up with us at social@AudiDallas.com with details regarding how we dropped the ball so that our team can look into the issues you note and see what we can do to make it right and better serve you moving forward. Talk soon. Best wishes.

June 01, 2021

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Employee Rating

worst car salesman.. he acted like I'm buying a used Honda and couldn't explain the fees breakdown He refuse to give basic tax & license fee over the phone, this is my 4th Audi, 1st in Dallas he cla More

by freddy
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 07, 2021

Audi Dallas responded

Freddy, we apologize that your experience using our retailing tool on the website where Dusty was assisting you left you frustrated with questions unanswered. We passed your review to our senior leadership and it was noted that our New Car Director, Brett Honeycutt has reached out by phone several times over the last week an has been unsuccessful at chatting with you. Brett wanted to discuss your experience and work towards ensuring we provide you a greatly improved experience. You may reach Brett directly at brett.huneycutt@audidallas.com. Brett is standing by to assist. Talk soon. Best wishes!

April 08, 2021

Dealership Rating
Employee Rating

I purchased an Audi E-Tron from Audi Dallas in March 2021. The experience was stellar on all levels. I have purchased 5 BMW's over the years, and the purchase of the Audi from Audi Dallas, surpassed my More

by Russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 08, 2021

Audi Dallas responded

Russell, thanks for shopping with us for your e-tron and noting your experience shopping with Dusty, Ricardo and Brett! We appreciate your kind words and pleased to hear this was among the best experience you've had purchasing a luxury vehicle. We hope you are enjoying your e-tron as much as anticipated. We look forward to serving you additionally when the time comes. Best wishes!

December 26, 2020

Dealership Rating
Employee Rating

I had a great experience at Audi of Dallas. They were able to put me into a brand new A3 with zero down and a great monthly rate. More

by Scottbr8332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 27, 2020

Audi Dallas responded

Scottbr8332, thank you for sharing your great experience with us and noting your new A3! Congrats on your new ride. We look forward to serving you additionally when the time comes. Best wishes!

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