Dwain Lefebre
Dwain Lefebre at Crown Buick GMC

Dwain Lefebre | Page 9

Service Advisor

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

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4.5
160 Reviews
4.5

160 Reviews

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160 Reviews of Dwain Lefebre

July 20, 2025

Dealership Rating
Employee Rating

Appointment was easy to schedule. Dropping off my vehicle was easy. Communications were good. Warranty work was completed on schedule, and my vehicle was released tome as promised. More

by FSGOODROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Crown Buick GMC responded

Thank you for the great review! We're glad to hear the entire process — from scheduling to pickup — was smooth and efficient. It's great to know our communication and timely warranty service met your expectations. We appreciate your business and look forward to assisting you again in the future! Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 19, 2025

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Communication was slow. Took to long to get started after having an appointment. Took one week just to look at and then there was a supplement. After they started work it w More

by DPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sandy Cox, Britni Clark

Jul 25, 2025

Crown Buick GMC responded

Thank you for your honest feedback. While we’re glad to hear the work was completed to your satisfaction once it began, we apologize for the delays and slow communication leading up to that point. That’s not the level of service we strive for, and we appreciate you bringing it to our attention. We’ll use your comments to help improve our scheduling and communication processes moving forward. Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 18, 2025

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Always receive great service when having my vehicles brought in for servicing. Sometimes it’s difficult to obtain an appointment in a timely manner. Other than this, great service More

by THE-INSPECTOR
Service Price Transparency
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Recommend Dealer
Yes

July 17, 2025

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Been using Crown GMC for all my vehicles service needs. . Friendly and knowledgeable service advisors. More

by GAIENNIE56
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danette Pizzolato

July 16, 2025

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Dwain Lefebre has helped to service my car for years and is always attentive and responsive - I never have to worry that things are being taken care of. More

by JOE.EAGAN
Service Price Transparency
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Recommend Dealer
Yes

July 05, 2025

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Everything went well I am very happy with crown everybody was very helpful and the work that was done was great More

by AJBEGOVICH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

July 04, 2025

Dealership Rating
Employee Rating

Excellent customer service. Valuable information and services. The team was friendly, professional, and they explained everything clearly. They also provided helpful tips on mai More

by ALGIERSFISCHER
Service Price Transparency
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Recommend Dealer
Yes

June 27, 2025

Dealership Rating
Employee Rating

Mrs Danette Pizzolato was an excellent help with my services at the dealership. I really don’t like Dwain Lefebre he was very rude to me and seem like he did not want to speak with me or look me in the More

by BRANDON5O4
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danette Pizzolato

June 26, 2025

Dealership Rating
Employee Rating

The service team from Crown Buick is truly a team working together for the benefit of its customers. If initial tech service person is busy , someone else steps in with a smile. Their shuttle service back More

by SCHEWALDINA4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 21, 2025

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Employee Rating

Service was exceptional and the staff was very friendly and informative when it came to the service provided to my vehicle. More

by jjrcurtis
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Recommend Dealer
Yes
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