Dwayne Bridget | Page 8

Heat service experience I brought my Rubicam in for reoutinebmainteance and the Uconnect dropping calls. They first tried a software update on the Bluetooth module that didn’ I brought my Rubicam in for reoutinebmainteance and the Uconnect dropping calls. They first tried a software update on the Bluetooth module that didn’t correct the issue so they replaced the module and all is working properly now. Thanks to the friendly service staff. Definitely will be back for all my service needs. More

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Service on my Grand Cherokee Brought me Jeep Grand Cherokee in for Express Service a week ago. Team was great and had me in and out in less than an hour! Highly recommended spot Brought me Jeep Grand Cherokee in for Express Service a week ago. Team was great and had me in and out in less than an hour! Highly recommended spot to get your Jeep services. More

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Leadership The Key to Great Service! Mike Catron sets the tone, Dwayne, Steve & Joe execute flawlessly Great Customer Service! I could have bought my Grand Cherokee at half a dozen dealer Mike Catron sets the tone, Dwayne, Steve & Joe execute flawlessly Great Customer Service! I could have bought my Grand Cherokee at half a dozen dealers closer to my house, but none have service at this level! The Ourisman team has earned my trust! Nobody touch’s my cars but Matt my Mechanic! Plus the Tire match deals make it so convenient! More

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Ram recalls complete I was told it may take 4 or 5 hours. 4 recalls completed and updated in 2 hours. Very courteous service dept. each of my visits. 5 stars for me! M I was told it may take 4 or 5 hours. 4 recalls completed and updated in 2 hours. Very courteous service dept. each of my visits. 5 stars for me! Mark More

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Great Service! Dropped Jeep for an oil change the night before and it was ready for pickup before work the next day! I really appreciate the service team working Dropped Jeep for an oil change the night before and it was ready for pickup before work the next day! I really appreciate the service team working to accommodate my schedule! More

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Great service experience. I used this dealership for routine maintenance and they were efficient and completed all work while I waited. They also gave my dirty Jeep a needed ba I used this dealership for routine maintenance and they were efficient and completed all work while I waited. They also gave my dirty Jeep a needed bath. Thanks ! More

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Keeping my ride happy :) Just wanted to thank Duane, Don, and the mechanics for always taking good care of my ride. I purchased it from your dealership and my 08 Chrysler 30 Just wanted to thank Duane, Don, and the mechanics for always taking good care of my ride. I purchased it from your dealership and my 08 Chrysler 300 still feels like new thanks to you all. Sandy Bordas More

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New Tires and recall Great service - completed on time and everything explained to my satisfaction. The staff is always very helpful. I would recommend this dealership Great service - completed on time and everything explained to my satisfaction. The staff is always very helpful. I would recommend this dealership to anyone. Thanks. More

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Treated as family I have been an Ourisman Jeep Dodge Ram customer since 2012. While I have received good deals in the Sales side it it the Service Department that keeps I have been an Ourisman Jeep Dodge Ram customer since 2012. While I have received good deals in the Sales side it it the Service Department that keeps me coming back. We return to the service department three to four times a year for routine service . When my wife and me arrive they know us by name and if only one of us shows up they inquire as to why the other. There is stability in personnel as well with most of the service writers being the ones I have dealt with since my first purchase. The pricing of the services received is fair and market price. I have never been overcharged for any service provided and they do all the services including brake replacement. More

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Two recalls and Oil change. As always great service. Nine year and going my trucks have not seen another service center. Great customer service provided by the service team. As always great service. Nine year and going my trucks have not seen another service center. Great customer service provided by the service team. Keep up the good work. More

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