Dwayne Jones

I would give zero stars if possible. We have had our certified used car since Dec. 26, 2025 and have had to take it back at least 6 times to fix a problem with the computer. They keep We have had our certified used car since Dec. 26, 2025 and have had to take it back at least 6 times to fix a problem with the computer. They keep saying it will be fixed but after having it multiple days several different times, it still doesn't work. The battery died and they did replace it however the service manager stated it has so " many electrical issues " It should never have been sold as a certified car. I would love to have our money back so we could go elsewhere. We are totally disappointed and disgusted. Robert B More

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I am very pleased and Happy with my experience with The Spitzer Team at Hartville. The folks there are very professional and considerate. They are very willing to talk to you about any and all questions y Spitzer Team at Hartville. The folks there are very professional and considerate. They are very willing to talk to you about any and all questions you might have. My wife and I are glad we went to Spitzer Ford in Hartville. More

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Dealer had a great selection and the vehicles were clean and easy to view. Sales staff friendly and knowledgeable. They worked nicely to provide attention to details and work with us trading in our vehicles and easy to view. Sales staff friendly and knowledgeable. They worked nicely to provide attention to details and work with us trading in our vehicles. Great explanation of the features and program offered. More

by Ricopup Verified Customer Verified Customer

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Excellent service and friendly staff. Explained all the features of my new car and left me with no unanswered questions. Explained all the features of my new car and left me with no unanswered questions. More

by MAGEITGEY Verified Customer Verified Customer

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Very clean, organized, welcoming, and supportive community of staff members willing to help with anything. community of staff members willing to help with anything. More

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Working with Spitzer Ford in Hartville could not have gone any smoother. From my initial inquiry about a vehicle on their lot, getting a vehicle quote directly from their team, to the day I went in and s gone any smoother. From my initial inquiry about a vehicle on their lot, getting a vehicle quote directly from their team, to the day I went in and signed the paperwork; everything was easy and I did not feel pressured at all. They truly rolled out the red carpet treatment and made my experience one to remember! I would definitely recommend Spitzer for your next vehicle! More

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