Dwayne Matlock | Page 2

Dwayne and the crew made the buying experience easy and enjoyable. I love my new car! enjoyable. I love my new car! More

Report | Print

Always get speedy and excellent car service. Service personnel are quick to greet and get started with the work. Really appreciate Mark Bowers and the other service guy (name escapes me right now) who personnel are quick to greet and get started with the work. Really appreciate Mark Bowers and the other service guy (name escapes me right now) who is a mature African American. Thanks to both for making me feel welcomed when I bring in my vehicle. More

Report | Print

I love my Kia Niro, and would highly recommend this car and this dealer. Dwayne was super helpful throughout the process. He was really nice, thorough in his explanation of the car and warranties (which wa and this dealer. Dwayne was super helpful throughout the process. He was really nice, thorough in his explanation of the car and warranties (which was a big selling point for me with the hybrid battery), and made the process smooth and easy. More

Report | Print

First of all I want to give praise to Matlock our sales person he did a good job. Everything else is bad at the dealership. When I took our vehicle in for a free oil change it took two and a half hours t person he did a good job. Everything else is bad at the dealership. When I took our vehicle in for a free oil change it took two and a half hours to finish. I complained to the service manager but nothing was done. We recently paid off our vehicle with KIA Motor Finance and was asked to bring in the proof of the payoff by Tim Jackson in Finance. I took in the letter and he told me it would take six to eight weeks before we received our GAP insurance refund check in the mail. After those eight weeks passed I called Tim back and he said that he would mail the check that day and that was three weeks ago. I feel like the dealership is ignoring me now because I’ve called them many times, left detailed voicemails with Tim Jackson and the GM but no responses. I called KIA Motor Finance and they said that it’s out of their hands as did the GAP insurance company. Learn from my pain and stay away!!! ****Update**** We finally received our GAP insurance check from the dealership. +1 star. More

Report | Print

Very dishonest people when it come to warranties on your car! If something breaks on your car and you've only got five thousand miles on it plus it's a brand new carl then fix it. Don't come up with excuses car! If something breaks on your car and you've only got five thousand miles on it plus it's a brand new carl then fix it. Don't come up with excuses not to! More

Report | Print

I bought a car several years ago from them! Dwayne and the staff has excellent customer service and I am looking to purchase again very soon! the staff has excellent customer service and I am looking to purchase again very soon! More

Report | Print

Great service and the staff are professionals. The service department got my car serviced in a satisfactory and explained the service in detail that I could understand.y service department got my car serviced in a satisfactory and explained the service in detail that I could understand.y More

Report | Print

Awesome Very friendly polite and understanding my situation.. Not pushy great all around dealer.I would recommend these guys to anybody. They will work with Very friendly polite and understanding my situation.. Not pushy great all around dealer.I would recommend these guys to anybody. They will work with you hassle free. More

Report | Print

Kia review This is the second vehicle I’ve purchased from this Kia location! Matlock was the absolute best! He worked with my price point to find the Jeep of my This is the second vehicle I’ve purchased from this Kia location! Matlock was the absolute best! He worked with my price point to find the Jeep of my dreams. I couldn’t be happier with my experience there. More

Report | Print

Pleasant experience I have met a very friendly group of professionals who worked with me to accommodate my requests and needs with the entire vehicle purchasing experienc I have met a very friendly group of professionals who worked with me to accommodate my requests and needs with the entire vehicle purchasing experience. More

Report | Print