Dwayne Thompson
Dwayne Thompson at Chapman Nissan

Dwayne Thompson | Page 8

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.9
79 Reviews
4.9

79 Reviews

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79 Reviews of Dwayne Thompson

July 16, 2025

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Employee Rating

Very good place and very good espresso. I honestly believe the service was appropriate and I was able to work without any issues in the waiting area. More

by Robinsonch09
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2025

Chapman Nissan responded

hank you for the great feedback! We’re glad you enjoyed the espresso and that our waiting area made it easy for you to get work done comfortably. It’s also wonderful to hear that Dwayne Thompson provided service that met your expectations. We truly appreciate your visit and look forward to welcoming you back!

July 16, 2025

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I’m always able to get my car serviced whether I make an appt or not. I trust Nissan service, even if the cost is more expensive. More

by Dunkley33glr
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Recommend Dealer
Yes
Jul 16, 2025

Chapman Nissan responded

Thank you for your continued trust in our service! We're glad to hear that we've been able to accommodate you, whether you schedule an appointment or stop in. Dwayne Thompson and the team truly appreciate your loyalty, and we’re always here to provide dependable care for your vehicle.

July 15, 2025

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Dealing with Wayne is the easiest part of this process, he’s thorough, easy to understand, has a charm about him that eases the process of dropping your car off and kept me up to date with what I needed a More

by tyronesingleton24
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Recommend Dealer
Yes
Jul 16, 2025

Chapman Nissan responded

Thank you so much for the kind words! We're thrilled to hear that Wayne made your experience smooth and stress-free. His professionalism, communication, and welcoming attitude truly make a difference, and we're lucky to have him on our team. We appreciate your continued loyalty and look forward to your next visit!

July 14, 2025

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Pricing is too high for the services. The staffing is very friendly and attentive. Just the pricing More

by nafissayoung
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Recommend Dealer
Yes
Jul 14, 2025

Chapman Nissan responded

Thank you for your honest feedback. We understand that switching brands can come with different expectations, and we appreciate you giving us the opportunity to serve you. We're always looking for ways to improve, and we hope to exceed your expectations on your next visit.

July 14, 2025

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I always have an enjoyable experience when I come to the dealership. Friendly and efficient More

by dluckers
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Recommend Dealer
Yes

Other Employees Tagged: AJ Milone

Jul 14, 2025

Chapman Nissan responded

Thank you so much for your continued support! We're thrilled to hear that every visit is a positive experience. Dwayne Thompson and AJ Milone will be happy to know their friendly and efficient service made a difference. We look forward to seeing you again soon!

July 11, 2025

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Quick ,clean and most of the staff is professional. Wait time was a little long,but it was busy . More

by ceeree7
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Recommend Dealer
Yes
Jul 14, 2025

Chapman Nissan responded

Thank you for your feedback! We're glad to hear you had a quick and clean visit and found our staff professional. We appreciate your patience during the busy period and will continue working to keep wait times as short as possible. We look forward to seeing you again soon!

July 10, 2025

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Good Afternoon, I had a state inspection, and needed some additional work. One item was a leaking transmission seal, I had the transmission worked on under warranty at this dealership a few years ago, it rea More

by Don
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Recommend Dealer
Yes
Jul 10, 2025

Chapman Nissan responded

Hi Don, Thank you for reaching out and sharing your concerns. We truly understand how frustrating and unexpected a repair like this can be—especially when the work was previously done under warranty. We also understand the challenges of managing expenses on a fixed income. Please know your satisfaction matters to us. We’d like the opportunity to review the service history and see how we can help. At your convenience, please contact our service manager directly or reply here with your preferred contact information so we can discuss the situation further. We appreciate your continued trust and look forward to making this right. Best regards, Lincoln Overholtzer Owner loyalty Manager Chapman Nissan Team Cell 484-467-0796

July 09, 2025

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Great experience every time! Highly recommended. Service and sales department are amazing. Won’t take my business anywhere else. More

by Bcargaljr
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Recommend Dealer
Yes
Jul 10, 2025

Chapman Nissan responded

Thank you so much for the kind words and continued support! We're honored to have earned your trust in both our service and sales departments. It means a lot to know you wouldn’t take your business anywhere else. We look forward to serving you again soon!

July 07, 2025

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Great service very friendly and helpful! Honest business would recommend bringing your car here. I always come to this location. More

by Tamikias
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Recommend Dealer
Yes
Jul 07, 2025

Chapman Nissan responded

Tamikias Great service very friendly and helpful! Honest business would recommend bringing your car here. I always come to this locatio

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