Danny was very helpful with explaining the issues with my
car. I was able to leave the service center feeling much better about the conditions of my car.
car. I was able to leave the service center feeling much better about the conditions of my car.
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by bharvey95
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2026 -
Chapman Nissan responded
Thank you for your thoughtful review! We’re glad to hear that Danny took the time to clearly explain everything and helped you feel more confident about your vehicle. Providing peace of mind is what we strive for. We appreciate you recognizing Daniel and Dwayne, and we look forward to assisting you again in the future!
I had an excellent experience at Chapman, and I want to
specifically recognize Dwayne for his outstanding service. From start to finish, he was respectful, professional, and genuinely helpful.
Dwayne to
specifically recognize Dwayne for his outstanding service. From start to finish, he was respectful, professional, and genuinely helpful.
Dwayne took the time to clearly explain everything, making sure I understood the entire process without feeling rushed or pressured. His honesty and transparency really stood out, which made me feel comfortable and confident in my decisions.
It’s not often you come across someone who combines professionalism with such a personable approach. Dwayne truly went above and beyond to provide great customer service, and it did not go unnoticed.
I highly recommend Chapman, and I especially recommend working with Dwayne if you have the opportunity!
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by twms68
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2026 -
Chapman Nissan responded
Thank you, twms68, for sharing your excellent experience! We’re especially glad to hear that Dwayne provided outstanding service from start to finish. His professionalism, respect, and genuine care for our customers truly make a difference. We appreciate your feedback and look forward to assisting you again at Chapman Nissan!
Dealership on Essington Ave is great I highly recommend
the service and the service agent Dwayne
the service and the service agent Dwayne
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by Nakia
Verified Customer
Verified Customer
Service Price Transparency
Apr 05, 2026 -
Chapman Nissan responded
Thank you, Nakia, for your kind words and recommendation! We’re thrilled to hear you had a great experience with us on Essington Ave. Dwayne will be especially happy to know his service made a positive impression. We truly appreciate your support and look forward to assisting you again in the future!
Great service from the staff everyone treated me very
well. Will be taking all my repairs to Chapman
well. Will be taking all my repairs to Chapman
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by resyop2002
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2026 -
Chapman Nissan responded
Thank you for your kind words! We’re thrilled to hear you had a great experience and felt well taken care of by our entire team. We truly appreciate your trust in us and look forward to assisting you with all your future service needs.
We’ll be sure to share your feedback with Dwayne—he’ll be glad to hear it!
This was my first time using this dealer.
Dwayne Thompson was SO nice and supportive in making the visit easy and uncomplicated. He went so far as to make tea for me when I couldn't figure
Dwayne Thompson was SO nice and supportive in making the visit easy and uncomplicated. He went so far as to make tea for me when I couldn't figure out the machine. He made me feel like a valued customer.
And kudos to the dealership in providing complimentary coffee/tea/hot chocolate, as well as a very comfortable waiting area.
There were 2 issues on my recall, and both were mitigated in this visit, although I would not have complained if I had to come back and work with Dwayne again!
I don't see Marie's name in the list. She answered the phone and helped me to set up my appointment. She also was a pleasure to work with.
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by MARIANNEMOLINARO
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2026 -
Chapman Nissan responded
Thank you so much for your thoughtful review, Marianne! We’re thrilled to hear that your first visit with us was such a positive experience. Dwayne will be especially happy to know he made your visit easy and that his extra touch—even helping with the tea—made you feel truly valued. That’s exactly the level of care we strive to provide every customer.
We truly appreciate you choosing Chapman Nissan, and we look forward to welcoming you back again! 🚗
First time visiting the service center, came in for three
recalls. Great service, fast and staff were very helpful. Will be back again.
recalls. Great service, fast and staff were very helpful. Will be back again.
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by marnise8
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2026 -
Chapman Nissan responded
Thank you for your great review and for choosing us for your first service visit! We’re glad to hear your recall work was completed quickly and that our team was helpful throughout the process. We’ll be sure to share your kind words with Marc and Daniel. We truly appreciate your trust in Chapman Nissan and look forward to seeing you again! 🚗
The service Dept.
was great to deal with and all of the service team it was great.
was great to deal with and all of the service team it was great.
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by jjbergen
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2026 -
Chapman Nissan responded
Thank you for your kind review! We’re glad to hear you had a great experience working with our service department and the entire team. We’ll be sure to share your feedback with Marc, Daniel, and the rest of the staff. We truly appreciate you choosing Chapman Nissan and look forward to assisting you again! 🚗
As always they are reliable and knowledgeable when it
comes to service done right every time
comes to service done right every time
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by onedab
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2026 -
Chapman Nissan responded
Thank you for your continued trust and kind words! We’re glad to hear you find our team reliable and knowledgeable every time you visit. Providing consistent, high-quality service is what we strive for. We’ll be sure to share your feedback with Dwayne. We truly appreciate your support and look forward to seeing you again at Chapman Nissan! 🚗
They always take care of me.
Hopefully Nissan will make some hybrid vehicles in the near future!
Hopefully Nissan will make some hybrid vehicles in the near future!
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by CHRISTOPHERWARE30
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2026 -
Chapman Nissan responded
Thank you for your continued support, Christopher! We’re glad to hear our team always takes great care of you—that means a lot to us. We appreciate your feedback on hybrid vehicles as well, and we’re excited to see what Nissan brings in the future. We’ll be sure to share your kind words with Daniel, Dwayne, and the rest of the team. We look forward to seeing you again at Chapman Nissan! 🚗
I have found this dealership works for me.
Dwayne has always been helpful with my needs with getting the best prices
Dwayne has always been helpful with my needs with getting the best prices
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by Juanita2842
Verified Customer
Verified Customer
Service Price Transparency
Mar 21, 2026 -
Chapman Nissan responded
Thank you for your kind review! We’re so glad to hear that Dwayne has consistently been helpful and able to assist you in finding the best value for your needs. Our team at Chapman Nissan is committed to providing great service and fair pricing every time. We truly appreciate your continued trust and look forward to seeing you again! 🚗