Dwight Johnson

Needed an engine replacement due to recall. This dealer went above and beyond to get the new engine installed and put in extra hours so I didn’t have to cancel my vacation plans!! This dealer went above and beyond to get the new engine installed and put in extra hours so I didn’t have to cancel my vacation plans!! More

by JAMES.DOYLE0 Verified Customer Verified Customer

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Easy to work with and good follow-up. Location is handy and good waiting room. Location is handy and good waiting room. More

by RWOLKA Verified Customer Verified Customer

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Excellent experience. Routine inspection, oil change & tire rotation. Crew was on time, welcomed me and performed all tasks professionally. Kept the interior clean. G Routine inspection, oil change & tire rotation. Crew was on time, welcomed me and performed all tasks professionally. Kept the interior clean. Great job team. Mark K. More

by MKOENIG3 Verified Customer Verified Customer

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Very disappointing. This truck was purchased new from this dealership by my neighbor and I bought it from my neighbor. It has something like 67,000 miles on it when I go This truck was purchased new from this dealership by my neighbor and I bought it from my neighbor. It has something like 67,000 miles on it when I got it. It was not long after, the check engine light came on so took it to Auto Zone to see what code(s) it was throwing (p19 and P21). Also, the fuel gauge stopped working. They said a wire fell off the fuel pump. So they fixed that for $900. Service rep said that might fix it. Drove it home and check engine light came on again. Called Boucher and they said bring it in. This time they said it was the variable valve timing system (I already had Auto Zone tell me that the first time). Service rep said they didn’t want to just start putting it parts to see what it was. She said the tech spent 6 hours diagnosing the issue but it would cost $6,000 to fix it and the warranty died at 62,900 miles (it had 69,000 on it at This point). They would not contact GM as that was my problem. Rather than going through and correcting the easy fixes, they started from the worst possible issues and replaced everything that it could possibly be. Was it actually $6,000 of work and parts? I seriously doubt it because the trust factor at this point was totally gone. I contacted GM customer service twice now and all I’ve heard back is crickets. I will continue to contact them to see if GM will do anything. I’ve been a GM guy all of my life but this experience has been extremely disappointing but one things for sure, I will never do business with this dealership ever again. More

by Daveganschow Verified Customer Verified Customer

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Not interested No Wonderful nice kind helpful. I shouldn't have to write something if I don't want to I shouldn't have to write something if I don't want to More

by orlow Verified Customer Verified Customer

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We were treated fairly and appreciated the service provided . We would refer this dealership to anyone who would ask. provided . We would refer this dealership to anyone who would ask. More

by mike.mahn Verified Customer Verified Customer

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One of the best i ever too. Great service. Fantastic customer service i ever had. Thanks Great service. Fantastic customer service i ever had. Thanks More

by DEPOSIT3 Verified Customer Verified Customer

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I HAVE WORKED WITH THE SALES DEPT. ON PREVIOUSLY OWNED Buick's AND ALWAYS FELT THEY DID A GOOD JOB. ON PREVIOUSLY OWNED Buick's AND ALWAYS FELT THEY DID A GOOD JOB. More

by DMRADIO75 Verified Customer Verified Customer

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Service people are not attentive to the customer. Their accuracy and efficiency needs work. Felt like I was being a burden to them by bringing my vehicle to their service center. I would probably wou Their accuracy and efficiency needs work. Felt like I was being a burden to them by bringing my vehicle to their service center. I would probably would say it is was one worst customer friendly service centers. More

by ROGERS5FAMILY Verified Customer Verified Customer

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Sales process was seem less as both sales staff did an excellent job at working with me through the process. The vehicle Was in immaculate condition on delivery. The final price was very fair and I rec excellent job at working with me through the process. The vehicle Was in immaculate condition on delivery. The final price was very fair and I received a decent amount for my trade in. Tanner spent over an hour with us explaining all of the technology and paired up both our phones. I would highly recommend this dealership to others. More

by B.hackbarth Verified Customer Verified Customer

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