Dyan Hiner

Trying to buy a second auto from them, but it seems to be that I wasn’t worth their time. They blew me off for two days straight, and I finally forced their hand to quit avoiding me through the website chat that I wasn’t worth their time. They blew me off for two days straight, and I finally forced their hand to quit avoiding me through the website chat system. They didn’t even have the respect to contact me back through the first contact method. It shouldn’t be this hard to contact a repeat customer. More

Report | Print

The staff at this dealership were very welcoming, helpful, and patient. Dyan always made sure to recommend us cars she’d knew we would like and managed to help us get a car that satisfied us. After helpful, and patient. Dyan always made sure to recommend us cars she’d knew we would like and managed to help us get a car that satisfied us. After purchasing, Tyler helped us get everything set up and allowed us to get more familiar with the car. Overall, we really enjoyed our experience with this dealership! More

Report | Print

Dyan and Mercedes-Benz Grapevine gave me the opportunity to explore my first + high-hand hybrid vehicle. Many thanks for guiding me through! to explore my first + high-hand hybrid vehicle. Many thanks for guiding me through! More

Report | Print

All at the dealership were all very friendly from the Receptionist, Service Manager, Sales Team, and Dyan was great to work with. Receptionist, Service Manager, Sales Team, and Dyan was great to work with. More

Report | Print

Dyan was very nice and make us feel so good, great salesman , was very patient and Helpful salesman , was very patient and Helpful More

Report | Print

I had an amazing experience at Mercedes. Best dealership I've been too- everyone I worked with was amazing and kind to not only me but my family as well. I've never bought used before but th Best dealership I've been too- everyone I worked with was amazing and kind to not only me but my family as well. I've never bought used before but they made it seamless. They never intimidated me or made me feel uncomfortable (something other places have). My dream car used to be something else but I'm driving it right now. I'm SO happy. More

Report | Print

I would like to express my sincere gratitude for the exceptional car buying experience I had today. Dyan, the sales representative who assisted me, went above and beyond to ensure that I found the perfe exceptional car buying experience I had today. Dyan, the sales representative who assisted me, went above and beyond to ensure that I found the perfect vehicle for my needs. Unlike many car salespeople, Dyan was not pushy or aggressive in her approach. She listened attentively to my requirements and preferences, and made sure to present me with options that were within my budget. I felt comfortable and respected throughout the entire process. Thanks to Dyan's professionalism and dedication, I am now the proud owner of the car I have always wanted. I am truly grateful for her exceptional service and highly recommend her to anyone looking for a positive and stress-free car buying experience. More

Report | Print

Beautiful storefront, friendly people, sales person knowledgeable and helpful, management willing to negotiate to get our business. knowledgeable and helpful, management willing to negotiate to get our business. More

Report | Print

My experience with Mercedes Benz was superb. Dyan Hiner did a outstanding job in making my decision on my new car. She is such a beautiful person to work with. Her dedication to her customer Dyan Hiner did a outstanding job in making my decision on my new car. She is such a beautiful person to work with. Her dedication to her customers is going over and above to make sure they are satisfied. You go girl!!! More

Report | Print

It was a very pleasant experience buying car at the Mercedes-Benz of Grapevine. Dyan Hiner, sale experience manager,was very patient and provided answers for all of our questions as well as explained a Mercedes-Benz of Grapevine. Dyan Hiner, sale experience manager,was very patient and provided answers for all of our questions as well as explained available packages. More

Report | Print