Dylan Begin | Page 10

We went in with a oil consumption problem on our 2022 Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying t Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying that they were getting us a loaner car until the repair is complete. More

by TYPERKELLEY Verified Customer Verified Customer

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Brought my 2022 VW GTI in for 30K mile service, software update to address rear camera recall, and frequent Travel Assist messages that kept popping up. The service team performed all required service, did update to address rear camera recall, and frequent Travel Assist messages that kept popping up. The service team performed all required service, did the software update and replaced the steering wheel, which had been the culprit for the travel assist messages. I am no longer seeing and hearing the travel assist messages and the car is driving as good as the day I first got it. Thank you for the great service and attention to the issues raised! More

by loumon1 Verified Customer Verified Customer

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The representatives were extremely helpful, friendly, knowledgeable and professional. They were also very prompt in responding to inquiries and concerns. knowledgeable and professional. They were also very prompt in responding to inquiries and concerns. More

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My experience at VW was great. It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! More

by lhuynh Verified Customer Verified Customer

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Great service department! ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too More

by ABRUEHL Verified Customer Verified Customer

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They communicated via text about reminders and throughout the service. They were very thorough and professional. the service. They were very thorough and professional. More

by Magma508 Verified Customer Verified Customer

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Great customer service skills. We felt welcomed and responded to. He is exceptional in terms of our history with service departments! We felt welcomed and responded to. He is exceptional in terms of our history with service departments! More

by WDZIMMER Verified Customer Verified Customer

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Service department is awesome! They’re the reason why I’ve bought consecutive cars here. They’re the reason why I’ve bought consecutive cars here. More

by TAMARA Verified Customer Verified Customer

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Wheels whee all greasy from being rotated and had to bring car back because a air pressure sensor wasn’t re set bring car back because a air pressure sensor wasn’t re set More

by beaver8451 Verified Customer Verified Customer

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I continue to say it is the best service department around. We have been a customer for over 20 years. around. We have been a customer for over 20 years. More

by JOHN.GNIADEK Verified Customer Verified Customer

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