Dylan Begin | Page 4
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
696 Reviews
Write a Review696 Reviews of Dylan Begin
January 22, 2026
It was an okay experience at the dealership. The staff was polite, the process took short time. The staff was polite, the process took short time. More
Other Employees Tagged: Bill Fallon, Jon Lacey
January 15, 2026
Good and fast service the front is always nice and pleasant and are timely too pleasant and are timely too More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Jon Lacey, Mike Pender , Renato Lima, Gina Martinez, Stephen Redding
January 13, 2026
My experience with the service department was very positive. I purchased a used Volkswagen from another dealership, ran into some questions during the 30-day warranty period, and spoke to Jon at Colo positive. I purchased a used Volkswagen from another dealership, ran into some questions during the 30-day warranty period, and spoke to Jon at Colonial a couple of times for information since the car was previously serviced by them. Ended up bringing it in - at the other dealership's expense - for a diagnostic on the engine. Thankfully, they didn't find anything - although the other dealership, it turned out, had cleared the codes from the computer - but the experience was a good one and I left feeling more confident in the car and also that Colonial is a place I can bring it to again for responsible follow up. More
Other Employees Tagged: Jon Lacey
January 12, 2026
Easy to work with. Service Dept is top notch, Third car from them. I would def buy from them again. Service Dept is top notch, Third car from them. I would def buy from them again. More
Other Employees Tagged: Bill Fallon, Jon Lacey
January 06, 2026
Great communication and speedy service! Great guys at the desk that were able to answer all my questions! Great guys at the desk that were able to answer all my questions! More
Other Employees Tagged: Bill Fallon, Jon Lacey
January 02, 2026
They are always polite, helpful and professional when I bring my car in for servicing bring my car in for servicing More
Other Employees Tagged: Bill Fallon, Jon Lacey
December 31, 2025
I had never had to file an insurance claim before. John was a great help, working with the insurance adjuster, keeping the process moving and keeping me informed of progress along the way. John was a great help, working with the insurance adjuster, keeping the process moving and keeping me informed of progress along the way. More
Other Employees Tagged: Bill Fallon, Jon Lacey
December 29, 2025
Customer service is so welcoming and nice. Super efficient and dog friendly. I was in and out in a flash. They make getting service done easy. Super efficient and dog friendly. I was in and out in a flash. They make getting service done easy. More
Other Employees Tagged: Bill Fallon, Jon Lacey
December 29, 2025
I have brought my Tiguan into Colonial Volkswagen of Westborough since I began driving it, and have worked with Dylan on each visit. He is prompt, clear, and professional, and always explains the work d Westborough since I began driving it, and have worked with Dylan on each visit. He is prompt, clear, and professional, and always explains the work done and vehicle needs well. More

