Dylan Begin | Page 4
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
728 Reviews
Write a Review728 Reviews of Dylan Begin
June 26, 2026
This is the second time I’ve brought my car to the . Each time they tell me that my brakes squeaking and the clunking noise are normal because my car is an EV! Brought it to a mechanic and was told that Each time they tell me that my brakes squeaking and the clunking noise are normal because my car is an EV! Brought it to a mechanic and was told that it did need new tires and brakes and that it needs control arm bushings and sway bar links. I’m not sure how or why these visits had completely different outcomes. I won’t bring the car to the dealer anymore. On a good note- their shuttle service is excellent! More
June 24, 2026
The dealership was polite and effective, and they sell good products. Staff was polite and feeling knowledgeable about the cars and deals. good products. Staff was polite and feeling knowledgeable about the cars and deals. More
Other Employees Tagged: Jon Lacey, Aamir Iqbal
June 22, 2026
Bill was honest professional and insightful, my car was in bad shape when I brought it in, and although I did not go beyond a diagnostic testing I will be bring my new car here for all services going forwa in bad shape when I brought it in, and although I did not go beyond a diagnostic testing I will be bring my new car here for all services going forward More
Other Employees Tagged: Bill Fallon, Jon Lacey
June 18, 2026
We were very pleased with the service and the help I had left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the grea left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the great service More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Jon Lacey, Mike Pender, Jocelyn Perez
June 18, 2026
Brought my Atlas in due to a check engine light. Dealer identified the issue and set a plan to resolve that worked on my schedule. Jon at the service desk is great! He kept me posted for progress an Dealer identified the issue and set a plan to resolve that worked on my schedule. Jon at the service desk is great! He kept me posted for progress and answered all my questions. Excellent service. More
Other Employees Tagged: Jon Lacey
June 13, 2026
I have had a great experience with this dealership. I bought a new 2025 Taos in February. Although it’s had issues that I hope are finally resolved the dealership has taken care of it all and been very I bought a new 2025 Taos in February. Although it’s had issues that I hope are finally resolved the dealership has taken care of it all and been very accommodating More
Other Employees Tagged: Bill Mcgrath
June 11, 2026
Had a great experience with the colonial Volkswagen service group. Stellar service through their service department. service group. Stellar service through their service department. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Jon Lacey, Mike Pender
June 09, 2026
Dylan and the team were amazing. They were professional, knowledgeable, helpful and courteous. They were diligent in keeping track of the part that was ordered and notifying me upon They were professional, knowledgeable, helpful and courteous. They were diligent in keeping track of the part that was ordered and notifying me upon its arrival. All in all I couldn’t have asked for a better experience. More
May 29, 2026
Always a great experience at Colonial Volkswagen. Friendly and easy going service advisors with no pressure. Friendly and easy going service advisors with no pressure. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Jon Lacey, Mike Pender
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