

87 Reviews
Write a Review87 Reviews of Dylan Iuculano
July 23, 2025
I had an appointment scheduled for 1:15 PM, but no one assisted me until around 1:30 PM. When I inquired about my wait, they informed me that I would need to wait about an hour. After waiting an hour, I c assisted me until around 1:30 PM. When I inquired about my wait, they informed me that I would need to wait about an hour. After waiting an hour, I checked again and was told it would just be a few more minutes. I returned at 3:00 PM and explained that I had another appointment to attend. At that point, they informed me it would take another 45 minutes. They offered to get me a Lyft ride, but it wouldn't be available for another 20 minutes. When the Lyft finally dropped me off at my parents' house, I received a call saying that my car was ready. I felt like I wasted an entire day. If it was going to take longer than an hour, they should have communicated that to me from the beginning so I wouldn’t have to wait there all day. Overall, I was very unhappy with the experience. More
Other Employees Tagged: Ramon Mendoza
July 22, 2025
I didn’t like how the bill said I paid for rotar resurfacing when I was told in the beginning and the service I requested was to have my rotars replaced. I had to clarify with staff that the correct resurfacing when I was told in the beginning and the service I requested was to have my rotars replaced. I had to clarify with staff that the correct work was done and it felt sketchy More
July 20, 2025
I received a coupon for an oil change in my email, scheduled online, and had it taken care without any hiccups, that’s how things should work! scheduled online, and had it taken care without any hiccups, that’s how things should work! More
Other Employees Tagged: David Barrera
July 19, 2025
Nick did an excellent job for me kept me informed and gave me good insights in terms of what the issue was and what we needed to do. I greatly appreciate his assistance and the technicians expertise. gave me good insights in terms of what the issue was and what we needed to do. I greatly appreciate his assistance and the technicians expertise. More
Other Employees Tagged: Nick Anaya, David Barrera
July 19, 2025
I appreciate the prompt service and all of the staffs attentiveness. The is the first new vehicle I have purchased in many years. attentiveness. The is the first new vehicle I have purchased in many years. More
Other Employees Tagged: Nick Anaya, Michael Jacques, Daniel Guereque
July 19, 2025
Good customer service. Took a little longer than I wanted. But over all friendly and helpful. Took a little longer than I wanted. But over all friendly and helpful. More
Other Employees Tagged: Ramon Mendoza
July 16, 2025
Too slow for oil change and tire rotation. They were the ones who changed before and couldn't find my tool to remove. They used someone else's. I think they need to replace y tool. They lost They were the ones who changed before and couldn't find my tool to remove. They used someone else's. I think they need to replace y tool. They lost it or didn't replace last tire rotation. More
July 13, 2025
I'm not sure. After this service I received a text stating that an inspection of my car showed it needed a tire rotation and other services done. I just had a tire After this service I received a text stating that an inspection of my car showed it needed a tire rotation and other services done. I just had a tire rotation done at this location in April, or at least I paid for it to be done. So, I'm wondering now which one was the lie, the text or the service I paid for? More
Other Employees Tagged: Dylan Iuculano
July 10, 2025
They listen to my concerns, easy access to appointments and great time selection all the time and great time selection all the time More
Other Employees Tagged: Ramon Mendoza, Nick Anaya, David Barrera, Joseph Ferraiz