Dylan Iuculano

I purchased a truck from reliable Nissan and put $20,000 down. The sales price was $58,000. I trusted the process and was told that I would be given a copy of the sales contract via email. After fees and wa down. The sales price was $58,000. I trusted the process and was told that I would be given a copy of the sales contract via email. After fees and warranty, the final sales price was $63,755. I questioned the price due to my large down payment, and when I returned to the dealership to request a hard copy of my contract, they could not locate it, and the sales rep no longer worked there. No one could provide documentation for one of the biggest purchases of my life. Four months later, the truck needed service due to water in the fuel. It’s a diesel vehicle, and only diesel fuel was ever used. Yet the dealership claimed gasoline was in the system and voided my warranty-again, citing the missing contract. They have had the truck for four months and still have not fixed it. Instead, they suggested I file an insurance claim and quoted me $18,000 for repairs. This experience has been heartbreaking and financially devastating. I trusted Reliable Nissan with a major investment, and instead, I’ve faced lost paperwork, poor communication, and lack of accountability. I hope others ask for every document upfront and doublecheck everything before signing. Public transparency, and integrity matter-especially when people are spending their life savings. If you’re looking for a new vehicle, I do not recommend going to Reliable Nissan.. More

by Todd Shiver Verified Customer Verified Customer

Report | Print

I always have a good experience there. They got me out quickly To be honest I don't like the new layout of the service area They got me out quickly To be honest I don't like the new layout of the service area More

by Tim Verified Customer Verified Customer

Report | Print

It was okay Nothing remarkable. I need to pay to add features I requested. Okay I need to pay to add features I requested. Okay More

by ndgtlg Verified Customer Verified Customer

Report | Print

They were rude misleading. I put $20,000 down on my truck. It didn’t even go towards the truck. I don’t know where it went. Yeah thumbs down they suck. They screwed me I put $20,000 down on my truck. It didn’t even go towards the truck. I don’t know where it went. Yeah thumbs down they suck. They screwed me More

by Todd Shiver Verified Customer Verified Customer

Report | Print

Excellent customer service. Both the sales agent and the business office person were very very efficient Both the sales agent and the business office person were very very efficient More

by FRAFEJOED4 Verified Customer Verified Customer

Report | Print

The service was great and I was thankful they were able to take care of my vehicle on short notice. to take care of my vehicle on short notice. More

by Pete.jacquez Verified Customer Verified Customer

Report | Print

It was great! ! Had no issues with the team and the communication was great It was great!! Had no issues with the team and the communication was great. Reliable Nis ! Had no issues with the team and the communication was great It was great!! Had no issues with the team and the communication was great. Reliable Nissan are the best More

by ZULYG226 Verified Customer Verified Customer

Report | Print

It was great! ! Had no issues with the team and the communication was great It was great!! Had no issues with the team and the communication was great. Reliable Nis ! Had no issues with the team and the communication was great It was great!! Had no issues with the team and the communication was great. Reliable Nissan are the best More

by ZULYG226 Verified Customer Verified Customer

Report | Print

I Appreciate letting me know of other services that need to be completed. Quick service to be completed. Quick service More

by Jaijai79 Verified Customer Verified Customer

Report | Print

It was really disheartening that there is a known issue with my radio, and Nissan won't do anything about it. It's not the dealerships fault but to charge me 2600 for a radio is very upsetting when there's with my radio, and Nissan won't do anything about it. It's not the dealerships fault but to charge me 2600 for a radio is very upsetting when there's a known issue. More

by SIERRA.BURNS2006 Verified Customer Verified Customer

Report | Print