Dylan Iuculano
Dylan Iuculano at Reliable Nissan

Dylan Iuculano

Service

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.3
133 Reviews
4.3

133 Reviews

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133 Reviews of Dylan Iuculano

October 20, 2025

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Employee Rating

Ramon was very helpful, kind, prompt and he made sure I was taken care of when I waited for the vehicle to be finished being service. Great Guy!!! More

by wedabaca1
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Recommend Dealer
Yes

October 19, 2025

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They installed different tires than quoted without informing me suggesting this happens often so I will never use Reliable Nissan again More

by LARRYD881
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Recommend Dealer
No

October 15, 2025

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The good fine then and help each other to get you the good service that you can ask for I'll keep coming there. I enjoy working with the people More

by heathervariper660
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Recommend Dealer
Yes

October 15, 2025

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I was ignored when I got out of my car in the service bay. Some guy was too busy on his computer to help me. After a good 7 minutes he didn’t look at me but said “if you want help you should go in there” More

by PARKERSARAH720
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Recommend Dealer
No

Other Employees Tagged: Nick Anaya, David Barrera

Oct 17, 2025

Reliable Nissan responded

What you described—being left waiting without acknowledgment and receiving dismissive communication from our staff—is not reflective of the level of professionalism and care we strive to provide every customer. We’re truly sorry that you felt ignored and that it took so long before anyone offered assistance. We appreciate you recognizing our service manager for stepping in to help, and we understand how challenging it can be when our team is busy. Still, there’s no excuse for the lack of attention you received earlier in your visit. Our Service Director, Manny Garcia, would like the opportunity to personally discuss this with you and make things right. Please reach out to him directly at Mgarcia01@vtaig.com.

October 14, 2025

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They made this a great experience for me. Adrian Reynolds was awesome to work with . More

by abvillescas
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Recommend Dealer
Yes

October 14, 2025

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Hood latch replacement recall. Appointment Friday 10 am nobody ever called so called in the afternoon and nobody knew about this repair or where the car was told us they would call More

by Ctdesk
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Recommend Dealer
No

Other Employees Tagged: Nick Anaya

October 03, 2025

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We still show a tire service notification that was not dealt with. We live quite a ways out from the dealer and thought this would have been addressed with the oil service More

by mo356_40
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Recommend Dealer
Yes
Oct 15, 2025

Reliable Nissan responded

We are delighted to hear from you and appreciate your 5-star rating. We understand your concern about the tire service notification that continues to appear after your recent oil service visit. We recognize that living far from our location makes each trip important, and we want to ensure all your vehicle's needs are properly addressed during your visit. Your feedback helps us improve our service process to better coordinate multiple maintenance items for our customers. We appreciate your trust in Reliable Nissan and value your business.

October 02, 2025

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Service is excellent, everyone is very nice and friendly 😀. Awesome keep up the good work More

by geraldinewerito28
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Recommend Dealer
Yes
Oct 15, 2025

Reliable Nissan responded

We genuinely appreciate your wonderful feedback about our service quality and team. It means so much to us at Reliable Nissan when customers like you notice how our staff goes above and beyond to provide exceptional care with a welcoming approach. Your experience reflects exactly what we strive for every day - combining top-notch service with genuine friendliness. Thank you for recognizing our team's dedication and for encouraging us to maintain these high standards.

September 30, 2025

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The service on my vehicle was nightmare the next day. My car would not start. The abs light went on. The hood would not close. The red cap on my battery was off so I don't know if the battery went dead More

by Graearmijo
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Recommend Dealer
No
Oct 01, 2025

Reliable Nissan responded

From what you described with your battery, ABS light, hood, and dash malfunction, we understand how concerning and frustrating this must have been, especially right after your vehicle was in our service department. Please reach out to our Service Director, Manny Garcia, directly at Mgarcia01@vtaig.com

September 26, 2025

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They were really quick and did a great job. It only took them an hour I just wish I could've gotten a little more input on what my car might need to have had worked on instead of having to brin More

by sarenalb88
Service Price Transparency
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Recommend Dealer
Yes
Sep 30, 2025

Reliable Nissan responded

We are pleased to hear that our team provided quick and quality service for you. It's wonderful that we were able to complete your service efficiently within an hour. We understand your desire for more comprehensive guidance about potential future maintenance needs for your vehicle. Your feedback helps us recognize the importance of providing thorough consultations alongside our repair work. We truly value customers like you who take the time to share their experiences, as it helps us continue improving our service approach. Thank you for choosing Reliable Nissan and for taking the time to share your positive experience.

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