Dylan Iuculano

I had an appointment scheduled for 1:15 PM, but no one assisted me until around 1:30 PM. When I inquired about my wait, they informed me that I would need to wait about an hour. After waiting an hour, I c assisted me until around 1:30 PM. When I inquired about my wait, they informed me that I would need to wait about an hour. After waiting an hour, I checked again and was told it would just be a few more minutes. I returned at 3:00 PM and explained that I had another appointment to attend. At that point, they informed me it would take another 45 minutes. They offered to get me a Lyft ride, but it wouldn't be available for another 20 minutes. When the Lyft finally dropped me off at my parents' house, I received a call saying that my car was ready. I felt like I wasted an entire day. If it was going to take longer than an hour, they should have communicated that to me from the beginning so I wouldn’t have to wait there all day. Overall, I was very unhappy with the experience. More

by Leslie Verified Customer Verified Customer

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Didn’t have to wait too long. Great staff ! Thanks for the fast service on my car. Great staff ! Thanks for the fast service on my car. More

by Spooks Verified Customer Verified Customer

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I didn’t like how the bill said I paid for rotar resurfacing when I was told in the beginning and the service I requested was to have my rotars replaced. I had to clarify with staff that the correct resurfacing when I was told in the beginning and the service I requested was to have my rotars replaced. I had to clarify with staff that the correct work was done and it felt sketchy More

by MANDADELAGARZA1 Verified Customer Verified Customer

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I received a coupon for an oil change in my email, scheduled online, and had it taken care without any hiccups, that’s how things should work! scheduled online, and had it taken care without any hiccups, that’s how things should work! More

by PartiallyThere Verified Customer Verified Customer

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Nick did an excellent job for me kept me informed and gave me good insights in terms of what the issue was and what we needed to do. I greatly appreciate his assistance and the technicians expertise. gave me good insights in terms of what the issue was and what we needed to do. I greatly appreciate his assistance and the technicians expertise. More

by jeffrey Verified Customer Verified Customer

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I appreciate the prompt service and all of the staffs attentiveness. The is the first new vehicle I have purchased in many years. attentiveness. The is the first new vehicle I have purchased in many years. More

by April D Garcia Verified Customer Verified Customer

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Good customer service. Took a little longer than I wanted. But over all friendly and helpful. Took a little longer than I wanted. But over all friendly and helpful. More

by u_r_everybody50 Verified Customer Verified Customer

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Too slow for oil change and tire rotation. They were the ones who changed before and couldn't find my tool to remove. They used someone else's. I think they need to replace y tool. They lost They were the ones who changed before and couldn't find my tool to remove. They used someone else's. I think they need to replace y tool. They lost it or didn't replace last tire rotation. More

by 505JKJOHNSON Verified Customer Verified Customer

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I'm not sure. After this service I received a text stating that an inspection of my car showed it needed a tire rotation and other services done. I just had a tire After this service I received a text stating that an inspection of my car showed it needed a tire rotation and other services done. I just had a tire rotation done at this location in April, or at least I paid for it to be done. So, I'm wondering now which one was the lie, the text or the service I paid for? More

by Lehighteresa Verified Customer Verified Customer

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They listen to my concerns, easy access to appointments and great time selection all the time and great time selection all the time More

by DARARMIJO Verified Customer Verified Customer

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