Dylan Jones | Page 12
Mercedes-Benz Master Certified Sales and Leasing Consultant
Mercedes-Benz of Owings Mills
9727 Reisterstown Rd
Owings Mills, MD 21117
I am a Master Certified Mercedes Benz sales consultant. This requires three years of training and experience as a minimum. I also proudly served my country in the US Army. I am a graduate of ST. LEO UNIVERSITY with a degree in Finance. My personal client service moto is : "You First"
Read moreDealership Experience
18 yrs, 4 mos
Industry Experience
18 yrs, 4 mos
Specialties & Trainings
Product Delivery Concierge
Mercedes Benz Master Certified
AMG Specialist
European Delivery Specialist
Languages Spoken
English
Employee Video
157 Reviews
Write a Review157 Reviews of Dylan Jones
June 13, 2013
Great experience, very informative and Dylan was great at walking us thru the whole process. Highly recommend these guys for future purchases. We went to the dealership twice before purchasing and both tim walking us thru the whole process. Highly recommend these guys for future purchases. We went to the dealership twice before purchasing and both times Dylan was patient and informative. Did not push us in any direction and looked out for our best interest. More
Other Employees Tagged: Fran M King
June 11, 2013
Dylan is the same sales person that me and my husband has always had. He has excellent customer service, he follows up with you making sure you are always satisfied, he has a great personally and he goes ab always had. He has excellent customer service, he follows up with you making sure you are always satisfied, he has a great personally and he goes above and beyond. Dylan is very knowledgeable and I feel that I can trust in what he tells me; he has become a friend to me and my husband. More
May 23, 2013
Dylan was very informative and helpful. He knew the product well, and I'd gladly send family and friends directly to him for the future purchase of a Mercedes. product well, and I'd gladly send family and friends directly to him for the future purchase of a Mercedes. More
May 01, 2013
Was assisted by Dylan Jones who was terrific. Responsive, courteous, knowledgeable and a pleasure to deal with. I would definitely recommend Dylan and R&H Mercedes in the future. courteous, knowledgeable and a pleasure to deal with. I would definitely recommend Dylan and R&H Mercedes in the future. More
Other Employees Tagged: Fran M King
March 20, 2013
The sales team at R&H Mercedes Benz was courteous, professional and knowledgable. Much of the paperwork had been prepared before we arrived at the dealership so completing the sale was quick and painl professional and knowledgable. Much of the paperwork had been prepared before we arrived at the dealership so completing the sale was quick and painless. The certified used car we purchased is immaculate and well maintained. The vehicle was priced fairly and competitively and the no-haggle approach made the entire process easy. We will certainly consider R&H for our next purchase and will recommend the dealership to family and friends. More
Other Employees Tagged: Fran M King, Sam Master
February 27, 2013
I had been searching for a car for nearly 2 months. Every Mercedes Benz dealership that I attempted to work with to get a car had shady tactics. I was given the runaround, traveling hundreds of miles to only Mercedes Benz dealership that I attempted to work with to get a car had shady tactics. I was given the runaround, traveling hundreds of miles to only be told that the car is there but not available. One dealership actually told me I had to give them the funds for the car and come back (another 300 miles) to pick up the car days later. I found R&H, and honestly I thought that more shady tactics would be done. My experience with Dylan Jones proved to be a very pleasant surprise. Dylan was not only friendly and found ways to relate to my family, but was also very professional. I also felt as though I could trust him, which is a feeling I felt at no other dealership. I left the dealership with the car of my dreams, even though I did not expect for everything to go as smoothly as it did. I love my car so much that I cannot see myself driving anything else. So when I upgrade, I will patronize R&H ONLY. I would say that I want Dylan to be the only one who sells me my next car, but I truly hope he is a top manager by then. With his positive attitude, he is going places. It has been a long time since I have experienced top-notch, honest, customer service as I did from the staff at R&H. Keep up the good work! More
February 27, 2013
Polite, professional, prompt and still working on deal. Travel for business and need reliable and efficient Mercedes Benz expert who can answer all technical questions. Travel for business and need reliable and efficient Mercedes Benz expert who can answer all technical questions. More
Other Employees Tagged: Dylan Jones
February 16, 2013
My experience with Dylan Jones is definitely a pleasant one. Dylan answered all of my internet questions promptly, and even went above and beyond to meet me on his scheduled day off for a test drive. Com one. Dylan answered all of my internet questions promptly, and even went above and beyond to meet me on his scheduled day off for a test drive. Communication, professionalism, courtesy and respect are qualities he exhibited and is definitely what I got. Mercedes Benz has an outstanding reputation for it's products and service and working with Dylan throughout this sales process just reinforces that. Kudos to Dylan at R&H Motor Cars LTD for making my first time Mercedes Benz experience a memorable one. You definitely earned my future business….see you in a couple of years! More
February 04, 2013
The communication from beginning to end was great. Dylan was very interpersonal and genuinely concerned with what I as the costumer wanted. Great hospitality was shown towards my brother and me while we wai was very interpersonal and genuinely concerned with what I as the costumer wanted. Great hospitality was shown towards my brother and me while we waited for everything to be complete. The entire facility and staff were very warm and welcoming which made us feel right at home. It was my first time at a luxury dealership and they treated me as if I was right at home. During the time that my brother and I were there, we felt so good about our experience that we said that we wanted to give the dealership a great review. I am extremely satisfied with my purchase and the service that I received. Thank you R&H Motors! More
Other Employees Tagged: Dylan Jones

