Dylan Jones | Page 13

Dylan was great to work with. Easiest car buy I ever did. The price was right on the new vehicle whereas other dealers would not give a set/known discount. The offer on my trade in was also good. He explain The price was right on the new vehicle whereas other dealers would not give a set/known discount. The offer on my trade in was also good. He explained the working of the vehicle very well and was very patient! More

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I've purchased 3 cars from Dylan and I always leave happy. I'm quite sure I'm not the easiest customer, but he makes me feel like I am :-)! happy. I'm quite sure I'm not the easiest customer, but he makes me feel like I am :-)! More

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i spent three months shopping for this car, also looked at infiniti, vw, audi, nissan, cadillac, even gmc and chevrolet, i was determined to try to buy american but the mercedes easily trumped anything i l at infiniti, vw, audi, nissan, cadillac, even gmc and chevrolet, i was determined to try to buy american but the mercedes easily trumped anything i looked at. i also recieved the best trade in offer for my vehicles, i liked dylan immediately and was so impressed with the vehicle when i test drove it that i forgot to haggle with dylan about the price. i was totally satisfied with my entire experience and i will be back. russ More

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Dylan was great, pleasant to work with. He was patient with me although i was difficult because i want a specific car and he made it happen in a smooth fashion. I would recommend Dylan to anyone looking t with me although i was difficult because i want a specific car and he made it happen in a smooth fashion. I would recommend Dylan to anyone looking to purchase a Mercedes Benz. More

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Dylan was very patient and great to work with. This was our second time buying a car from him and each time he makes the experience better than before. He's diligent about finding exactly what you want an our second time buying a car from him and each time he makes the experience better than before. He's diligent about finding exactly what you want and delivering it. We always enjoy working with him. More

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This is my second vehicle purchased from R&H Mercedes specifically from Dylan Jones. Dylan made the experience pleasant and enjoyable. He is knowledgeable and professional. Dylan addressed my needs and c specifically from Dylan Jones. Dylan made the experience pleasant and enjoyable. He is knowledgeable and professional. Dylan addressed my needs and concerns and made the buying experience worry-free. I must also mention Fran King. Fran handled the financing. She did a wonderful job and was a pleasure to work with. Good job to the leadership of R&H for putting together a first class team. More

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This was my 4th purchase from R & H and I will never buy anywhere else. They make the purchase "painless" and the service department is superb. buy anywhere else. They make the purchase "painless" and the service department is superb. More

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None of the sales employee explained to us that the car we are buying for my wife is Diesel! We were looking for bigger car to replace her E350 for the kids. We never thought to buy a Diesel car and we nev we are buying for my wife is Diesel! We were looking for bigger car to replace her E350 for the kids. We never thought to buy a Diesel car and we never had one. She tested drive the Honda minivan and was not comfrotable with it. The dealer at Merceds presented the R class and since I had one before my wife thought it is better. None of us knew it is Diesel and my wife has no clue about the difference with her previous car. None in the dealer went through with her regarding this R class features and in fact someone from the dealership just dropped the car to our house and left. It had no sticker and nothing on the outside to indicate it is Diesel. As a result for her first tank fill she used gas instead of Diesl (the cap indicates Diesel but she, again with her lack of knowledge, was not aware of the difference)which was a major problem. When the car was towed to the nearest dealer, they requested $1900. I called R&H and had the car towed to their location thinking they will do the repair for free. No, they asked for $12,000!! I towed the car back to initial authorized dealer and the repair was done for $1895. It is a month since we bought the car and the second car key has not been delivered. By the way, I also had another car lease for my self at the same dealer at the time (a month ago) So far, my plate sticker has not arrived despite paying for it twice (once to the MVA, once to the dealer) Bad experience! More

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I purchased a 2012 E Class on 7/3/12 and took delivery on 7/5/12.I have been a customer since 2008. This was my fist time having contact with Ms. Likisha Pearmon-Jones. She was simply outstanding and is very 7/5/12.I have been a customer since 2008. This was my fist time having contact with Ms. Likisha Pearmon-Jones. She was simply outstanding and is very knowledgeable. Her warm and friendly personality is outstanding. I first met Dylan Jones in 2010 when I purchased a 2011 CLS. On 6/30/12, I was on the new car lot looking at the E Class when Dylan ( Sales Mgr )approached me and I was amazed that he still remembered my full name after a two year gap. Both in 2010 and 2012, Dylan made it happen. As long as I am driving a Benz,THIS IS MY DEALERSHIP. My father has been a loyal customer since 1983 and he recommeded the dealership to me. So, my advise would be listen to your parents. More

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Working with Likisha,Dylan,& Sam has always been a great experience! I always feel like I am amongst friends at "Happy Hour"! They are a great team! Although, I dealt with all of them in one way or great experience! I always feel like I am amongst friends at "Happy Hour"! They are a great team! Although, I dealt with all of them in one way or another regarding my E350 Coupe, but I must admit, it is so wonderful to see a woman so knowledgeable & passionate about cars. She was excellent!! More

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