Dylan Mascari | Page 18

Awesome customer service environment. Everyone from Mike the Manager, to Dylan and Thomas, was patient, and jovial. They even stayed way past their closing time to make me happy. I appreciate that a lot gu the Manager, to Dylan and Thomas, was patient, and jovial. They even stayed way past their closing time to make me happy. I appreciate that a lot guys. Keep being awesome! More

by Edem K. Djadou Verified Customer Verified Customer

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From start to finish everything went smoothly. There were no surprises. Circumstances changed but the staff made me aware right away. The staff was straight forward and professional. Would definitely recomme no surprises. Circumstances changed but the staff made me aware right away. The staff was straight forward and professional. Would definitely recommend this dealership. More

by Tim Verified Customer Verified Customer

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Nick, Luis, Emily,and Dylan all helped make the experience another awesome one...!!! I purchased vehicles # 11 & 12 from Fuccillo Hyundai...By far , the smoothest process I have ever received.....T experience another awesome one...!!! I purchased vehicles # 11 & 12 from Fuccillo Hyundai...By far , the smoothest process I have ever received.....Thank you everyone...!!! More

by Jim Dutcher Verified Customer Verified Customer

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I had a good experience purchasing my 2020 Tucson. I however was a little dissatisfied with the paperwork portion as I had to go back 4 different times to sign paperwork because it kept getting messed u however was a little dissatisfied with the paperwork portion as I had to go back 4 different times to sign paperwork because it kept getting messed up. Other then that I had a great experience and love my new Tucson. More

by CCHICHESTER1990 Verified Customer Verified Customer

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This is my 2nd vehicle that I bought from this dealership. The first 1 gave me great service for 18 yrs. I can only hope this new 1 will do the same. Totally satisfied with all aspects of service dealership. The first 1 gave me great service for 18 yrs. I can only hope this new 1 will do the same. Totally satisfied with all aspects of service here. More

by KAT21257 Verified Customer Verified Customer

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Bought the vehicle in August 2018. The first month is was brought back because the oil Shield was not screwed in and then brake out on wrong which cause my rotors to have a gouge. Brought vehicle 8 times ba brought back because the oil Shield was not screwed in and then brake out on wrong which cause my rotors to have a gouge. Brought vehicle 8 times back to the dealer. Since I bought the car i couldn’t hit the gas too hard or the car wouldn’t move. Just short of a year of owning the car my car wouldn’t go above 60 on the highway I called the service dept and advise I was coming back and dropping the vehicle off because I live 45 minutes away was half way there.-I was rudely told to tow it in, then advise nobody would be here when I got there as they closed at 6. I arrived at 5:59 and they lights were off and doors locked. After 2 days they told me nothing was wrong. I brought the car back 2xs before after that. In October 2019, my check engine light came on and it wouldn’t go above 60 mph dealer and was told it was a fuel injector they fixed it and held the car for 2 days then my engine blew. Replaced the engine. In February, had the same issue and paid $600 to replace the waste gate on the Turbo. Vehicle was given back with the problem still occurring. Then was told my turbo was defective and was blown. I took the vehicle off the lot and traded it in for a new car. Phil worked hard to try to fix all of the issues I had but was very understanding when i told him I would be getting rid of the car. Dylan worked very hard to try to get me into a new car and had amazing customer service skills. Not happy with Fuccillo and will never use them again. More

by mdlent21 Verified Customer Verified Customer

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Drove 2 Hours from Herkimer County NY to Electric City where Fuccilio Lincoln is located on Route 5. Steve, Dylan & the entire staff there served me well as i bought my 13 Charger there. I am very pleased where Fuccilio Lincoln is located on Route 5. Steve, Dylan & the entire staff there served me well as i bought my 13 Charger there. I am very pleased with the entire staff there. John More

by johnvancott932 Verified Customer Verified Customer

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Had a very easy and seamless experience at the Fucillo Hyundai Dealership. The person I worked with from the Sales Department, Dylan, was very helpful and I found a great deal. Hyundai Dealership. The person I worked with from the Sales Department, Dylan, was very helpful and I found a great deal. More

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I recently purchased a car from this dealership.Dylan and Olivia were extremely helpful. Everyone was friendly and helpful.Emily was great..Would highly recommend this establishment. Olivia were extremely helpful. Everyone was friendly and helpful.Emily was great..Would highly recommend this establishment. More

by MONAGALANTE1 Verified Customer Verified Customer

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Dylan was excellent from the first moment to the last! He was so kind and informative. The best experience ever buying a car! Thank you Dylan! was so kind and informative. The best experience ever buying a car! Thank you Dylan! More

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