Dylan Shay | Page 2

Las personas que atienden en especial Alan siempre es muy amable y explica bien cada paso en el mantenimiento, en General rodos..muy amables amable y explica bien cada paso en el mantenimiento, en General rodos..muy amables More

by GREGORIOGOMEZMARQUEZ Verified Customer Verified Customer

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Buyer Beware: Frustration. Deception. Purchased a CRV. We were lied to by sales and finance vehicle warranty. CPO was used a negotiating tool which is against Honda Corp Deception. Purchased a CRV. We were lied to by sales and finance vehicle warranty. CPO was used a negotiating tool which is against Honda Corporate policy. Will file complaint with corporate office and not return. Sales had very little knowledge on details and lied as opposed to putting in the work to find facts. Signage in lobby is from 2023 (or ealier). Finance (RJ) lied about coverage. All 3 sales members, 2 sales managers, and GM (Peter Nguyen) all provided inaccurate information and said "Yes, this is the covereage, you will get a print out from finance when you buy". That never happened and I later found out the provided information was incorrect. I stopped by to clarify items after sending a GM a question in response to his Thank You email and he stated "are you trying to get a job here". I would have expected "how can I help you, I hear we made a few mistakes and want to make this right". Hats off to Dylan Shay did confirm I was mislead. Proposed resolution was met with 'we still need to make money' or you can buy X at a minor discount. My counter to that is, I am asking for a tiny compensation to make things right. Ocean Honda will still have millions in profits. Do not trust them. More

by kpost.ag Verified Customer Verified Customer

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Many thanks to the Honda team their great attitude thank you and many blessings to you all you and many blessings to you all More

by CALOBAHA Verified Customer Verified Customer

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Get help and wonderful Service very friendly w s helpful, everything was explained clearly and finished in timely manner everything was explained clearly and finished in timely manner More

by ANAMURILLO88 Verified Customer Verified Customer

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If you want me to fill this out I will have to charge you $350.00 $350.00 More

by AT437RXZ Verified Customer Verified Customer

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Your Customer Service they did a good job. Excellent customer services wonderful company good job. I will recommend friends. Excellent customer services wonderful company good job. I will recommend friends. More

by JOSE0923 Verified Customer Verified Customer

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Everyone was very respected and professional job was great but I got disappointed after they said they check all fluids but my windshield fluid was empty Everything outs was great super friendly peop great but I got disappointed after they said they check all fluids but my windshield fluid was empty Everything outs was great super friendly people Thank you More

by pliego_israel Verified Customer Verified Customer

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I had an excellent experience with Ocean Honda buying a new vehicle. I was hesitant because of my experience 5 years ago, but it is clear they have new leadership and within the entire dealership. Derek w new vehicle. I was hesitant because of my experience 5 years ago, but it is clear they have new leadership and within the entire dealership. Derek was honest, never pushy and I couldn’t imagine a simpler time signing documentation. I would absolutely buy another car from Ocean Honda. More

by sally.camp Verified Customer Verified Customer

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Car servicing was excellent. 52 min wait to get checked in WITH an appointment was a little much. 52 min wait to get checked in WITH an appointment was a little much. More

by CHRIS@SHERMANANDBOONE.COM Verified Customer Verified Customer

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Good service! But I wait a while outside in the car. I hope that I can wait less time. But I wait a while outside in the car. I hope that I can wait less time. More

by zzhao99 Verified Customer Verified Customer

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