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Dylan Yavorsky

Overview Reviews (434) Inventory (198)

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Dylan Yavorsky

Dylan Yavorsky | Page 42

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8

434 Reviews

Overview Reviews (434) Inventory (198)

Dealership Experience

1 yr, 9 mos

Industry Experience

8 yrs, 4 mos

Specialties & Trainings

Customer focused

4.8

434 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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434 Reviews of Dylan Yavorsky

February 11, 2025

Dealership Rating

Employee Rating

I’m very disappointed on how they conduct bussiness up there. I have been buying my cars there for years. there. I have been buying my cars there for years. More

by TIFFTAN26

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

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Feb 14, 2025 -

Ken Ganley Ford Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Dylan or our team can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Feb 16, 2025 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 11, 2025

Dealership Rating

Employee Rating

Everything was taken care of properly and very quickly and efficiently thanks for doing a good job and efficiently thanks for doing a good job More

by BILLM31748

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 11, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you, Bill. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

February 06, 2025

Dealership Rating

Employee Rating

Scheduling was easy and the waiting room comfortable. My car was serviced in a timely manner and returned washed. My car was serviced in a timely manner and returned washed. More

by Rich

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 06, 2025 -

Ken Ganley Ford Parma responded

Rich, Thanks for sharing about your experience with Ken Ganley Ford Parma. Dylan and our team appreciate your business and hope to see you again soon!

February 04, 2025

Dealership Rating

Employee Rating

tHEY CALLED ME AND DISCUSSED MY SUV ISSUES, FIXED THOSE ISSUES AND ALSO CLEARED UP SOME OTHER PROBLEMS THEY DISCOVERED. FIXED ON TIME. ISSUES AND ALSO CLEARED UP SOME OTHER PROBLEMS THEY DISCOVERED. FIXED ON TIME. More

by LSAMOKIESZYN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 05, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 04, 2025

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Employee Rating

Went in fir an oil change and to have the tire pressure sensor valve fixed, I was out in an hour. Fast, friendly service. sensor valve fixed, I was out in an hour. Fast, friendly service. More

by mmb4589

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 04, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that Dylan and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

February 02, 2025

Dealership Rating

Employee Rating

Was able to get an appointment in a timely manner, comfortable, waiting area, was informed as to progress and able to make decisions on items not urgent, but could be done. comfortable, waiting area, was informed as to progress and able to make decisions on items not urgent, but could be done. More

by Bonnie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 02, 2025 -

Ken Ganley Ford Parma responded

Bonnie, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

February 01, 2025

Dealership Rating

Employee Rating

Dylan was thorough, polite and helpful. He kept me informed of the progress and helped me change my code. He kept me informed of the progress and helped me change my code. More

by BARBARA.MOWRER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza

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Feb 02, 2025 -

Ken Ganley Ford Parma responded

Barbara, We are very happy to hear Dylan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Feb 04, 2025 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2025

Dealership Rating

Employee Rating

Very satisfied. Excellent workmanship and knowledge. Would recommend them to anyone. Will be using them again Excellent workmanship and knowledge. Would recommend them to anyone. Will be using them again More

by Crstelbasky

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Ruper, Matt Palffy, George Hadgigeorgiou, Jeremy Watson , Alicia Jeffery, Dave Moga, Matt Newman, Ken Stafford

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Feb 02, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 04, 2025 -

Ken Ganley Ford Parma responded

Hello Crstelbasky, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

January 31, 2025

Dealership Rating

Employee Rating

First time at dealership for service and found that the service was excellent. I will return again. service was excellent. I will return again. More

by Jeepdriver59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Feruito, Tracy Sapienza, George Hadgigeorgiou, Jeremy Watson , Alicia Jeffery, Dave Moga, Matt Newman

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Feb 02, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Feb 04, 2025 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 31, 2025

Dealership Rating

Employee Rating

Very professional and quick service. Scheduling appoint easy. Service technicians were very professional and informative. Scheduling appoint easy. Service technicians were very professional and informative. More

by dddkhargis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 02, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

Feb 04, 2025 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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