Dyson Ellis
Dyson Ellis at Five Star Subaru of Grapevine

Dyson Ellis | Page 2

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.6
75 Reviews
4.6

75 Reviews

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75 Reviews of Dyson Ellis

February 26, 2024

Dealership Rating
Employee Rating

Currently driving my 3rd vehicle from Five Star Subaru, they have remained good listeners and provide great personalized customer service! I am a very satisfied customer. More

by simplychinedu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Five Star Subaru of Grapevine responded

Simplychinedu, We appreciate your commitment to Five Star Subaru! Your complete satisfaction is always the focus. We look forward to scheduling future appointments at 817-438-1700. Safe travels! Take care, Jake Ritter, Service Director

January 30, 2024

Dealership Rating
Employee Rating

Always a pleasant visit at Subaru Grapevine. Everyone is so helpful and friendly. If you need a Subaru (which I think you do) you should come here! More

by Shani O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Cano

Jan 30, 2024

Five Star Subaru of Grapevine responded

Thank you, Shani, for your loyalty to Five Star Subaru. Our service team appreciates working with you. Helping you keep your car running well is the priority. Call Lauren, Dyson, or me at 817-438-1700 whenever you have maintenance concerns. Take care, Jake Ritter, Service Director

August 28, 2023

Dealership Rating
Employee Rating

Fast, courteous and informative. I was kept updated as my car was serviced. I highly recommend this dealership. More

by stvgg84
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor , Dion

Aug 29, 2023

Five Star Subaru of Grapevine responded

Hello stvgg84, It is our pleasure to help with your vehicle's care at Five Star Subaru. Thank you for endorsing our service team and please call on us any time at 817-438-1700. We look forward to addressing future needs. Safe travels, Jake Ritter, Service Director

August 25, 2023

Dealership Rating
Employee Rating

Excellent service. Answered my questions. Called to check on my experience. Have been using service dept for 4 years with my Outback and looking forward to taking my More

by MIKEPARKER6259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Mike Ohanesian, Jon Zablosky, Kenny Wilder , Jeff Davis, Frank Lara

Aug 26, 2023

Five Star Subaru of Grapevine responded

Congratulations MIKEPARKER6259 on your new Crosstrek! The entire Five Star Subaru team is excited to help you enjoy your car. Call on us at 817-438-1700. We value the chance to serve you. Thank you for your loyalty! Best regards, Doug Laymon, Sales Manager

August 20, 2023

Dealership Rating
Employee Rating

Fast and friendly Subaru services, even when they appeared to be overbooked. Waiting area is pretty spacious and they provide snacks and drinks while you wait. They also have a nice little children’s More

by whoopie_do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Reddish

Aug 21, 2023

Five Star Subaru of Grapevine responded

Thank you, whoopie_do, for choosing Five Star Subaru for your vehicle care. Don't hesitate to call 817-438-1700 with questions. Dyson, Jordan, and I are here to help you enjoy your car. Safe travels, Jake Ritter, Service Director

August 16, 2023

Dealership Rating
Employee Rating

Dealership & Service Continues To Be OUTSTANDING! ! Texas Friendly!! Very Accommodating Every Way. Very pleased Indeed. More

by gryfx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Five Star Subaru of Grapevine responded

Thank you, gryfx, for taking the time to rate your Five Star Subaru service experience. Helping you enjoy your Subaru is our goal. Call on Dyson and our techs at 817-438-1700 any time. Best regards, Jake Ritter, Service Director

August 09, 2023

Dealership Rating
Employee Rating

Very professional and courteous, friendly customer service that Dion made me comfortable. Didn’t wait long for oil change More

by macalley7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion

Aug 09, 2023

Five Star Subaru of Grapevine responded

Macalley7, We appreciate you and your business at Five Star Subaru. Thank you for rating our service department. We look forward to scheduling future appointments at 817-438-1700. Best regards, Jake Ritter, Service Director

July 29, 2023

Dealership Rating
Employee Rating

Derek went well above my expectations on what I expect from a dealership. Having purchased vehicles from a multitude of dealers this one tops them all. More

by gab757
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Five Star Subaru of Grapevine responded

Gab757, Thank you for recognizing Derek and Five Star Subaru. Customer experience is a priority at our dealership and we always welcome your questions at 817-438-1700. We value the opportunity to be your auto center. Safe travels, Jake Ritter, Service Director

July 21, 2023

Dealership Rating
Employee Rating

Great dealership! Their service department is thorough and efficient. Johnnie was excellent in handling my visit! More

by York
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor

Jul 22, 2023

Five Star Subaru of Grapevine responded

Thank you, York, for endorsing Five Star Subaru. We truly appreciate your business and the trust you placed in us. When you need future services, we are here for you at 817-438-1700. Safe travels! Best Regards, Jake Ritter, Service Director

June 10, 2023

Dealership Rating
Employee Rating

Good customer service. Friendly and clean break area . Staffs are good and professional. I am very happy More

by Thanh_lai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2023

Five Star Subaru of Grapevine responded

Hello Thanh_lai, We appreciate your trust and support at Five Star Subaru, and we'll continue to go above and beyond to make your automotive experience exceptional. Reach Dyson and our techs at 817-438-1700 with vehicle questions any time. Thank you for your review and business, Jake Ritter, Service Director

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