Dzevad Masinovic | Page 6

I have bought my last three vehicles here and I loved everything about this deal. Very easy to talk to and very fast service. Extremely satisfied with all aspects of this purchase. everything about this deal. Very easy to talk to and very fast service. Extremely satisfied with all aspects of this purchase. More

Helpful 0

Report | Print

Many thanks to Doug and Dzevad for their help in selling my Soul (not to the devil but to Suntrup Kia)! This dealership has been excellent from purchasing the car, to servicing the car, and now buying it ba my Soul (not to the devil but to Suntrup Kia)! This dealership has been excellent from purchasing the car, to servicing the car, and now buying it back. I'll definitely check them out next time I'm in the market for a car! More

Helpful 0

Report | Print

Very helpful and friendly. I had the best experience buying a car. Moe was the best when helping me get what I was looking for.. Thank you buying a car. Moe was the best when helping me get what I was looking for.. Thank you More

Helpful 0

Report | Print

Thank you for a seamless process to get me into my very first new vehicle. Mo in sales was a pleasure to work with and management did their best to get me the best price and finance package. Thank you all! first new vehicle. Mo in sales was a pleasure to work with and management did their best to get me the best price and finance package. Thank you all! More

Helpful 0

Report | Print

Every time we arrive at this dealership we are greeted with smiles and respect ! We loved working with Dan Mann and Walter Brown both sales men are very professional and easy to work with . Service depart with smiles and respect ! We loved working with Dan Mann and Walter Brown both sales men are very professional and easy to work with . Service department is always on top their game when I come in also . Thanks Sharon Parisi More

Helpful 0

Report | Print

Excellent, relatable service Moe really made the car-buying experience significantly better than I could have hoped for. Just purchased a 2020 Kia Soul, my first new car in over Moe really made the car-buying experience significantly better than I could have hoped for. Just purchased a 2020 Kia Soul, my first new car in over 10 years, and of course I was really worried about getting a good price and most importantly the best vehicle that fit me. You could tell Moe was really experienced and passionate about Kia cars and wanted to make sure I got a good value and all the safety features I wanted, without any pressure. Even though we were in a rush due to Memorial Day he and the rest of the sales team did everything they could to accommodate us. More

Helpful 0

Report | Print

Moe was great! He is easy to talk to, doesnt try to push the sale too hard, and is a good time! They listened to what I was looking for, the price range I was wanting to stick to, and gave me a very fair de the sale too hard, and is a good time! They listened to what I was looking for, the price range I was wanting to stick to, and gave me a very fair deal on my trade in. I will definitely be back to this dealer when it's time to purchase again. Thanks again Moe and everyone who made it possible for me to leave with the car I've always wanted!! More

Helpful 0

Report | Print

Suntrup Kia does not care about you or anything else. Suntrup Kia does not care about you, your money, or your business. Let me explain my ordeal: Kelly P. was my salesperson. She was kind and work Suntrup Kia does not care about you, your money, or your business. Let me explain my ordeal: Kelly P. was my salesperson. She was kind and worked hard to find the car I wanted. I am very picky and knew what I wanted. I knew getting what I wanted would take time, so I was patient. I intended to lease a new 2021 Kia Seltos. I had been waiting for these cars to come out for a long time, knowing my lease was coming to its maturity date. These cars were officially released Super Bowl weekend 2020. The very next day, I went to Suntrup and met Kelly. I went in knowing the EXACT car I wanted - a 2021 Seltos SX Turbo, white with black roof, grey interior, push-button entry and start, heated seats and steering wheel, and AWD. I waited for months. The SX Turbo wasn't released until mid-March and it seemed nobody was getting the color I wanted. She kept searching, I kept waiting. Eventually, she found me the EXACT car I wanted. I was so excited to finally get it! Suntrup Kia was supposed to trade another dealer for this car and was supposed to get it on a Wednesday and I was scheduled to pick it up on Friday. On Thursday, Kelly called and told me this car was sold by the other dealer right before they were supposed to get it. Okay...so fool me once, right? This isn't the first time Suntrup Kia has done this to me. When I was attempting to trade my 2015 Optima, I was looking to get a 2017 Sportage. Again, knowing what I wanted, they were going to trade another dealer for the car...three times the trade "fell through". So same story, different day. I went to Lou Fusz Kia and got the car I wanted (they also get one star for horrible customer service). So, long story short... Suntrup knew I was ready to sign for this car. Easily $30,000. But, they could care less about customer service which is a shame because their salespeople seem to be so nice. I guess their ownership and management is where the fallout occurs. More

Helpful 1

Report | Print

Jordan and Chris Irving in sales were excellent to work with. Management is another story. Unfortunate sales doesn’t get better support from their management. with. Management is another story. Unfortunate sales doesn’t get better support from their management. More

Helpful 1

Report | Print

Very good. Very knowledgable of the product. Made feel comfortable doing business with Suntrup. I feel got a good deal. I will refer friends and family. comfortable doing business with Suntrup. I feel got a good deal. I will refer friends and family. More

Helpful 0

Report | Print