ELIJAH BOBINGER

I am extremely impressed with Southern Ford. This was my first visit, and it was truly an outstanding experience from start to finish. A huge part of that is due to the exceptional technician wh This was my first visit, and it was truly an outstanding experience from start to finish. A huge part of that is due to the exceptional technician who handled my service appointment, Elijah Bolinger. Elijah is truly top-notch and best-in-class. He was highly professional, incredibly attentive, and genuinely customer-focused. He listened carefully to every concern I had and made sure each one was fully addressed. Throughout the process, he maintained clear and consistent communication, keeping me informed every step of the way. Because this is a brand-new vehicle for me, Elijah also took the time to share valuable insights and best-practice tips to help me care for my car properly—something I greatly appreciated. His expertise, patience, and dedication made all the difference in my experience. Elijah is the reason I will confidently return to Southern Ford for future service. More

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Elijah was very very helpful and very professional. It was a very pleasant experience. Excellent It was a very pleasant experience. Excellent More

by KIMISUEM Verified Customer Verified Customer

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Kevin is always courteous, attentive, and friendly. He is the main reason I come to Southern Ford Newport News. He is the main reason I come to Southern Ford Newport News. More

by SAMANTHALYNN4 Verified Customer Verified Customer

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Picked our car up, did oil change and state inspection. Notified me of any concerns with out being pushy to have them done there and returned my car. Couldn’t ask for anything more! Notified me of any concerns with out being pushy to have them done there and returned my car. Couldn’t ask for anything more! More

by ppotter1 Verified Customer Verified Customer

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I was taken on time. The service was completed in a timely manner. Great job! The service was completed in a timely manner. Great job! More

by Patrick1 Verified Customer Verified Customer

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great service! . one reason i bought my vehicle there. Elijah was very perfessional as with all there.. . one reason i bought my vehicle there. Elijah was very perfessional as with all there.. More

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We have had all of our Ford vehicles serviced at location since about the year 2000 always had excellent service! since about the year 2000 always had excellent service! More

by ABUECHLER1 Verified Customer Verified Customer

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Jake and Demetrius were super helpful and got me everything I wanted and needed in my new Ford Bronco! They also worked in all the maintenance costs for the next 9 years into the price of the car so everything I wanted and needed in my new Ford Bronco! They also worked in all the maintenance costs for the next 9 years into the price of the car so I don't have to worry about anything but driving for the next 9 years! That is amazing for a person like me who forgets everything! More

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I will say do not ever, I mean EVER take your vehicles to them because they will tell you it will be ready in 1 week but instead that one week turns into 6 months. It’s better to trash your vehicle than to them because they will tell you it will be ready in 1 week but instead that one week turns into 6 months. It’s better to trash your vehicle than to take it to them. They will also steal your money without any repairs then tell you we still need to repair more things and charge you more. I have paid 19 thousand dollars for my Ford 550 to get repaired and yet the truck still had the same issues, now they are telling me the turbo is leaking and I have to pay another $6000 for that. So please do not waste your time and money with them. More

by Qdurani Verified Customer Verified Customer

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I was disappointed with the lack of communication on the repair of my vehicle. I was not made aware that my vehicle would possibly need to stay at the dealership for three days to fix a leaky sunroof. I ha repair of my vehicle. I was not made aware that my vehicle would possibly need to stay at the dealership for three days to fix a leaky sunroof. I had an appointment at 7:45 in the morning and at 2 PM.and my car was never even brought back. The excuse was they had a lot of appointments and were down employee employees. I felt my 745 appointment should’ve been honored and my car should’ve been brought in first thing in the morning. I wound up picking up my car without getting service done and have chosen to go elsewhere. More

by Tmiears Verified Customer Verified Customer

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