
93 Reviews
Write a Review93 Reviews of Earl Ko
June 30, 2025
Great selection of vehicles. Our salesman, David Trolio did a terrific job taking us through the Lexus lineup and then quickly locating the vehicle we ultimately purchased. He ma Our salesman, David Trolio did a terrific job taking us through the Lexus lineup and then quickly locating the vehicle we ultimately purchased. He made the entire process easy and stress free. More
Other Employees Tagged: Dave Troilo
June 29, 2025
I’ve been a customer of Herb Chambers for 20 years. On Saturday we went back to Herb Chambers to look to see what was available. We were greeted by James he let us look around. He came back around and On Saturday we went back to Herb Chambers to look to see what was available. We were greeted by James he let us look around. He came back around and asked if we had any questions if there was anything he can help.us with. He was able to answer a lot questions. I liked that he wasn’t pushy and gave us time.I hate going to car dealers and being pressured. He was very knowledgeable . He made the whole process smooth and works for the customer.. It was great dealing with James. I highly recommend him. More
Other Employees Tagged: Andrew Tavares, James Golden
June 25, 2025
Best car buying experience! My second car from Herb Chambers in Sharon. They’re fantastic. My second car from Herb Chambers in Sharon. They’re fantastic. More
Other Employees Tagged: Mark Forcucci, Lenny Goldwasser, Dave Troilo
May 27, 2025
Very professional operation. Almost enjoyed it. Pleasant staff and my personal salesman was really excellent. Almost enjoyed it. Pleasant staff and my personal salesman was really excellent. More
Other Employees Tagged: Phuomarin Nuon, Dave Troilo
May 20, 2025
Rob W. was great in helping me to pick out and test drive a new Lexus. Every one at Herb Chambers was professional and I felt confident that I bought a beau was great in helping me to pick out and test drive a new Lexus. Every one at Herb Chambers was professional and I felt confident that I bought a beautiful new car at a good price. More
Other Employees Tagged: Robert Williams
April 27, 2025
Process was efficient without being high pressure sales. Came to agreement and processed paper work easily. Came to agreement and processed paper work easily. More
Other Employees Tagged: Dave Troilo
April 09, 2025
Our overall experience with Xavier was positive. He was friendly, engaged, and took the time to explain the different trims of the TX 500h. Most importantly, we never felt pressured to make a purcha He was friendly, engaged, and took the time to explain the different trims of the TX 500h. Most importantly, we never felt pressured to make a purchase, he never tried to hard-sell the vehicle, which we really appreciated. However, our experience took a turn when we sat down with the finance manager, Earl. We asked if he could match or beat the pre-approval rate we had from our bank, and his response was, “Why does it matter if you’re only taking out a small loan?” That comment caught us off guard, it felt dismissive and unprofessional, but we kept calm and just wanted to get through the process. Things only got worse when we declined the additional packages he offered, simply because we didn’t need them. After that, Earl’s body language and attitude noticeably shifted, it felt like we were no longer welcome. We were really disappointed with his behavior. If we had the option, we would have preferred to work with a different finance manager. Despite that, we’re happy with Xavier and the service he provided. More
Other Employees Tagged: Mark Forcucci, Andrew Tavares, Xavier Andrade
April 05, 2025
Fadia was very responsive, extremely persona able, knowledgeable. The whole purchase process was so easy with her. knowledgeable. The whole purchase process was so easy with her. More
Other Employees Tagged: Fadia Chamoun
March 31, 2025
My experience went perfectly. All the staff I encountered were very polite and helpful. My sales person Rob was excellent. All the staff I encountered were very polite and helpful. My sales person Rob was excellent. More
Other Employees Tagged: Robert Williams
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