Earl Mosby | Page 12

Koons is always great to deal with there service department is always very good easy to deal with department is always very good easy to deal with More

by MARTY-SLAUGHTER Verified Customer Verified Customer

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excellent from start to finish, great communication and service! As always, very pleased with Koons service department! service! As always, very pleased with Koons service department! More

by PVERUHIS Verified Customer Verified Customer

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Disappointed no Lincoln loaner car is no longer offered , that is a part of the Lincoln promise.😞 that is a part of the Lincoln promise.😞 More

by WALKERJILL89 Verified Customer Verified Customer

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Always the best service! Both regular and handicapped service! Everyone is ao nice and welcoming. Both regular and handicapped service! Everyone is ao nice and welcoming. More

by CJRAKER41 Verified Customer Verified Customer

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Nice service. Quick and kind. Oil change and new tires. Recommended a tire that’s very nice and was on sale. Quick and kind. Oil change and new tires. Recommended a tire that’s very nice and was on sale. More

by DWATKINSRN Verified Customer Verified Customer

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They are very responsive and easy to work with. Management is awesome and the sales team goes above and beyond. The service department always takes care of us and always works to make sure we have Management is awesome and the sales team goes above and beyond. The service department always takes care of us and always works to make sure we have everything we need. More

by MBERG2 Verified Customer Verified Customer

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Very good customer service and the service was great team really take care of me and it was easy appointment really take care of me and it was easy appointment More

by Mamadou Verified Customer Verified Customer

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Earl and his technicians went above and beyond working with Ford to fix my vehicle properly. They jumped through every hoop that Ford required them to do in order to prove my engine was defective and that with Ford to fix my vehicle properly. They jumped through every hoop that Ford required them to do in order to prove my engine was defective and that it needed to be replaced. They did what was right for the customer and I am very grateful for all of their hard work. I feel so much safer in my vehicle now. More

by biello2222 Verified Customer Verified Customer

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I have always had great interactions with the Koons service team, Especially Earl Mosby and David Smith who are able to deal with my out of the ordinary service fleet service and warranty requests! service team, Especially Earl Mosby and David Smith who are able to deal with my out of the ordinary service fleet service and warranty requests! More

by Tom Provenza Verified Customer Verified Customer

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Earl in ten service department is amazing and truly customer focused. Koons Ford of Annapolis is the only place to take my truck. Thanks, Joe customer focused. Koons Ford of Annapolis is the only place to take my truck. Thanks, Joe More

by JOESME Verified Customer Verified Customer

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