Earl Mosby | Page 21

The CS team at Koons Ford is top notch. I have taken my 2013 Edge to them for some pretty strange issues, they have confidently sorted and fixed them all. Earl is a ROCK STAR is my GO-TO I have taken my 2013 Edge to them for some pretty strange issues, they have confidently sorted and fixed them all. Earl is a ROCK STAR is my GO-TO guy for Ford repairs. More

by RUSS741 Verified Customer Verified Customer

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all parts of the process are great, from sales to service and competitively priced. i have been using them for years and competitively priced. i have been using them for years More

by PETE36 Verified Customer Verified Customer

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Earl and his team are respectful. Earl took the time to understand my service needs for my new vehicle and exceeded my expectations during this service. Earl took the time to understand my service needs for my new vehicle and exceeded my expectations during this service. More

by kellylove6 Verified Customer Verified Customer

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Great honest people. Mike is great would go back without a second thought. Finally a dealer you can trust! Mike is great would go back without a second thought. Finally a dealer you can trust! More

by ap6 Verified Customer Verified Customer

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Expeditious and prompt service. Paula was extremely helpful on the telephone. The service personnel were all courteous. Paula was extremely helpful on the telephone. The service personnel were all courteous. More

by CBEDINGTON Verified Customer Verified Customer

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A wonderful car buying experience! Each person was very helpful and knowledgeable. This is why I keep coming back. Each person was very helpful and knowledgeable. This is why I keep coming back. More

by TRICIA ABERNATHY Verified Customer Verified Customer

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I was not happy when I went in this time, as I had just had work done on the power steering and now I was back with the same issue, except this time I was hooked to my trailer and on my way out of town for had work done on the power steering and now I was back with the same issue, except this time I was hooked to my trailer and on my way out of town for a work weekend at the farm 3 hours away. Needless to say this changed my plans. I lost steering and brakes on my way out of town and had to limp it into the dealership. Mike and Earl were extremely apologetic and understanding. It could not be fixed that day and I would have to leave it over the weekend. It did get fixed on Monday and they took care of me, as usual. More

by MFICCA Verified Customer Verified Customer

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The ssrvicewriter was very helpful in resolving my issue with my Fusion which caused it to fail. Emission Testing with my Fusion which caused it to fail. Emission Testing More

by RPWELCH45 Verified Customer Verified Customer

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Good scheduling, good service good communication. I was totally satisfied with the work and sevice. I was totally satisfied with the work and sevice. More

by WJBOORD Verified Customer Verified Customer

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From drop off until pick up, and every step in between, communication was impeccable, service was quick and most excellent! communication was impeccable, service was quick and most excellent! More

by Tracey40.tr Verified Customer Verified Customer

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