Easton Howard | Page 12

Your service is always good! No trouble making an appt. Thank you for your service! No trouble making an appt. Thank you for your service! More

by nascar73jt Verified Customer Verified Customer

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Professional, proficient, punctual. Great facility and exceptionally clean. Customer service staff very friendly and courteous. Great facility and exceptionally clean. Customer service staff very friendly and courteous. More

by edandersson Verified Customer Verified Customer

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Best service and always in contact with use throughout the process. Top quality! I would highly recommend Bradshaw! the process. Top quality! I would highly recommend Bradshaw! More

by Hokie1964 Verified Customer Verified Customer

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Awesome place and great people. Wouldn’t take my vehicles anywhere else. Outstanding just wonderful all around. Wouldn’t take my vehicles anywhere else. Outstanding just wonderful all around. More

by shellycoppernoll Verified Customer Verified Customer

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My service advisor kept me up to date through the whole time. Priceless these days. time. Priceless these days. More

by MICHAELFULTON30 Verified Customer Verified Customer

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Very good service and people very nice. My auto is beautiful land body shop very professional. My auto is beautiful land body shop very professional. More

by Jaraya248 Verified Customer Verified Customer

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Always do a good job. Excellent employees and usually get appointment when aI need it Excellent employees and usually get appointment when aI need it More

by wlanf85556 Verified Customer Verified Customer

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Friendly staff. Clean establishment. In and out in a timely manner. Appointments fit my schedule. Clean establishment. In and out in a timely manner. Appointments fit my schedule. More

by CORINTHIA.EDWARDS Verified Customer Verified Customer

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Update to review 7-10-22. After writing my original review, the assistant service manager David contacted me. He explained how the original diagnosis of my car’s issue was mad After writing my original review, the assistant service manager David contacted me. He explained how the original diagnosis of my car’s issue was made. After some discussion, we came to an amicable agreement (honestly, much more generous than I expected) to get my car’s navigation system repaired. I was contacted a few days before the appointment date to confirm. I dropped off my car and a day later the navigation system, and the other features tied to it, are working as intended. I was very pleased with the timelines of the repair. I also want to add that everyone I dealt with at Bradshaw, including during the events of the first review, were friendly, polite and professional (even after I let my frustration show during the first repair). David and Bradshaw Automotive went above what was expected to retain me as a customer and it is greatly appreciated. I would return to them in the future. ———————————————————— My navigation system wasn’t working correctly on my 2013 Cadillac XTS. It shows the car in the wrong location and there is a “no gps” symbol on the Cue screen. I took it to Bradshaw Chevrolet Buick GMC Cadillac in Greer, SC mistakingly thinking that Cadillac mechanics would know how to fix a Cadillac specific problem. Bradshaw’s use of the “guess and hope” method of diagnosing and fixing my car did nothing but cost me $1032 for replacing a part I suspect didn’t need replacing. After that failed attempt, they decided another part must be faulty and wanted to charge me another $1000 for that part. Incompetence is expensive, so I declined. I paid the bill and took back my car. A day or so later I received a canned email from the service manager, Zach Moran, telling me thank you for using the service department and to email him directly with any questions or concerns. I did that, explaining my displeasure and requesting to speak with him. That was over a week ago. There has been no reply. I held off writing this review in the hope that he would contact me and that we could come to a resolution to this issue of me paying over $1000 for a repair on a car that works exactly the same as it did before I brought my car to them. More

by jlspan Verified Customer Verified Customer

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It did not go well. I needed transmission help with my Suburban (don't we all *eye roll*) and they made the situation more of a headache than I ever expected. Long story I needed transmission help with my Suburban (don't we all *eye roll*) and they made the situation more of a headache than I ever expected. Long story short, I took my vehicle elsewhere. The fact that the GM transmission is completely BACKORDERED with hundreds (possibly thousands) of customers waiting for new transmissions should tell them their part is crap, but they choose to avoid the issue altogether. Overall this dealership was a waste of my time. More

by leck0506 Verified Customer Verified Customer

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