Easton Howard | Page 4

My experience regarding the servicing of my vehicles needs and updates status was stellar. Easton was a huge advocate for expediting my vehicles service needs and didn't hesitate to call if there was a needs and updates status was stellar. Easton was a huge advocate for expediting my vehicles service needs and didn't hesitate to call if there was a change. I felt very well informed. Also the rental car option was a huge bonus. The only part of my experience that was not ideal was the transparency around the service being performed for one of my vehicles service needs. Originally, I was told the service being done was to replace a part, but it was just for the labor of cleaning and reinstalling. Then when the part needed to be replace due to a crack, it was an unexpected additional expense (+$200). Possibly the communication through the chain could have clearer to set my expectation from the beginning. Thanks for all your help with my service! I'd definitely come back to Bradshaw for future service needs, and future vehicle purchases. More

by ROSSMAIETTA Verified Customer Verified Customer

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Service department is awsome Fixed all problems and very happy Parts department is worst ever. Big guy with beard is rude and acts like he don’t have time to help you He should not be dealing with wit happy Parts department is worst ever. Big guy with beard is rude and acts like he don’t have time to help you He should not be dealing with with customers. He interrupts you before you finish talking and act like he is better than you. I won’t ever order anything else from your parts department More

by fbullingt Verified Customer Verified Customer

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Good professional service although they di fet very pricy. I though $116 for lube, oil, and filter plus tire rotation was excessive. pricy. I though $116 for lube, oil, and filter plus tire rotation was excessive. More

by RLTROIA Verified Customer Verified Customer

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Easton Howard was very helpful in accommodating our needs was appeal to get my vehicle serviced quick and painless was appeal to get my vehicle serviced quick and painless More

by lab052267 Verified Customer Verified Customer

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They do quality work in a timely manner. the service advisor was great an kept in touch with us the service advisor was great an kept in touch with us More

by Beth.howard Verified Customer Verified Customer

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Mr Easton has exemplary customer service and interpersonal relationships skills. He was attentive and quire respectful when we met and when on the phone. The vehicle was returned cleaned (vacuum interpersonal relationships skills. He was attentive and quire respectful when we met and when on the phone. The vehicle was returned cleaned (vacuumed on inside) which was unexpected. The car ran exceptionally well. Better than when bought.. We live in Williamston, Anderson SC and chose Bradshaw Cadillac instead of other dealerships because of people like Mr. Easton. See you guys in our next repair visit More

by jaedbn01 Verified Customer Verified Customer

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Bradshaw service department rip people off they don't put all people parts back on people cars when they call they self fixing it and expect for people to pay then again for the same thing they messed up all people parts back on people cars when they call they self fixing it and expect for people to pay then again for the same thing they messed up More

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I came in for my first oil change and vehicle check. I was courteously checked in, after which I was taken to the waiting area and offered refreshments and told about how long it would take to complete I was courteously checked in, after which I was taken to the waiting area and offered refreshments and told about how long it would take to complete my service appointment. Mr. Service Advisor was very cordial and listened to my concerns. He addressed and answered my questions in a sincere manner. More

by Dr.J. Verified Customer Verified Customer

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Great experience always! My car was completed in a timely manner with the work we discussed was needed and they made recommendations for future work that was needed. It is al My car was completed in a timely manner with the work we discussed was needed and they made recommendations for future work that was needed. It is always a pleasure and they are e honest and dependable! More

by HARRIS_DL Verified Customer Verified Customer

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They ordered some replacement tires for me…The tires arrived at the dealership. I set an appointment & my new tires were installed in (2) hours. arrived at the dealership. I set an appointment & my new tires were installed in (2) hours. More

by THOMASGlewis Verified Customer Verified Customer

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