Ebenezer Arthur
Ebenezer Arthur at Heritage Chevrolet Buick Owings Mills
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Ebenezer Arthur | Page 12

F&I Manager

Heritage Chevrolet Buick Owings Mills

11234 Reisterstown Road
Owings Mills, MD 21117

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4.9
149 Reviews

Dealership Experience

11 yrs, 4 mos

4.9

149 Reviews

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149 Reviews of Ebenezer Arthur

July 31, 2020

Dealership Rating
Employee Rating

Jacob Caldwell was very impressive. He made sure you were not sitting long waiting for someone. Sophiah Grant was very knowledgeable about the vehicle. I was really happy with her service. I was not More

by Rprylittleelep
Recommend Dealer
Yes

Other Employees Tagged: Calvin Woody , Sophiah Grant

Aug 04, 2020

Heritage Chevrolet Buick Owings Mills responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

July 29, 2020

Dealership Rating
Employee Rating

Other than it taking over an hour and a half to close a cash deal with no trade, it was a painless experience for us More

by arthebbeler
Recommend Dealer
Yes

Other Employees Tagged: Sophiah Grant

Jul 30, 2020

Heritage Chevrolet Buick Owings Mills responded

Hi, thank you so much for your positive comments about Heritage Chevrolet Buick Owings Mills! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chevrolet Buick Owings Mills!

July 15, 2020

Dealership Rating
Employee Rating

This was the best car buying experience for me. Everyone was helping me the best they could and got me in thr car i wanted. I love my new vehicle and i will be returning. Me and my child now have a safe veh More

by Ebby9415
Recommend Dealer
Yes

Other Employees Tagged: Jerome Brown, William Butler, Steve Gonzalez, Andrew Lesueur, Shaun Little

Jul 17, 2020

Heritage Chevrolet Buick Owings Mills responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Chevrolet Buick Owings Mills. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 03, 2020

Dealership Rating
Employee Rating

I loved how professional they were. I was greeted immediately when I walked in and placed with a sales representative who not only help me understand what I was trying to buy but worked with me to fi More

by Rog3s
Recommend Dealer
Yes

Other Employees Tagged: Calvin Woody , Sophiah Grant

Jul 05, 2020

Heritage Chevrolet Buick Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 02, 2020

Dealership Rating
Employee Rating

Sophia was great. I came in because she called about me trading my Colorado. However when I got there, she had to go to a meeting and could not help me. Another sales person helped me but did not put the e More

by everett.richardson
Recommend Dealer
Yes

Other Employees Tagged: Sophiah Grant

Jul 05, 2020

Heritage Chevrolet Buick Owings Mills responded

Everett, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chevrolet Buick Owings Mills! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 26, 2020

Dealership Rating
Employee Rating

Sophia and the team at Heritage Chevrolet are the greatest. The sale transaction was the fastest I’ve had in a long time. Thanks All More

by carlrollinssr
Recommend Dealer
Yes

Other Employees Tagged: Calvin Woody , William Butler, Dontae` Davis, Erick Douglas, Steve Gonzalez, Sophiah Grant

Jun 29, 2020

Heritage Chevrolet Buick Owings Mills responded

Carlrollinssr, we're happy you found our staff to be so supportive during your experience here at Heritage Chevrolet Buick Owings Mills. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 25, 2020

Dealership Rating
Employee Rating

The Staff was amazing especially Sofia, she made my buying experience great. She was so helpful and I’m so happy with the car I purchased. 😊 More

by Ambernash86
Recommend Dealer
Yes

Other Employees Tagged: Jerome Nelson , William Butler, Sophiah Grant

Jun 26, 2020

Heritage Chevrolet Buick Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chevrolet Buick Owings Mills! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 17, 2020

Dealership Rating
Employee Rating

I had such a horrible experience with the very unprofessional sales manager that I almost walked away. Thanks to Williams professionalism I purchased my first brand new car. Thanks you William for More

by mgoode1977
Recommend Dealer
No

Other Employees Tagged: William Butler

Jun 26, 2020

Heritage Chevrolet Buick Owings Mills responded

Thank you for taking the time to review Heritage Chevrolet Buick Owings Mills. Your input and the feedback from all our customers is important to us, as we strive to meet then exceed your expectations. We are very disappointed to hear about your less than positive experience, as this is not our way of doing business at any of our MileOne stores. When you walk into our dealership, you should feel welcomed and important; we sincerely apologize if you were not treated this way. Our Store Manager, Steve Gonzalez, has attempted to contact you to address any remaining concerns as soon as possible, but has been unsuccessful in reaching you. We work hard to maintain a high level of customer satisfaction and would appreciate the opportunity to rectify our missteps. At your earliest convenience, please contact Steve directly at sgonzalez@mileone.com or 443.352.6103 so we can ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and valued business. We look forward to speaking with you soon.

June 13, 2020

Dealership Rating
Employee Rating

Williams is a great man, his extremely patient, understanding, interactive and most importantly his customers ethics is 100%.🤗🤗❤️ I am happy you hooked me up with the car, looking forward to more More

by Damilola
Recommend Dealer
Yes

Other Employees Tagged: Calvin Woody , William Butler

Jun 16, 2020

Heritage Chevrolet Buick Owings Mills responded

Damilola, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 12, 2020

Dealership Rating
Employee Rating

William butler is an awesome man. He’s got a very humble William butler is an awesome man. He’s got a very humble and caring personality. He made myself and girlfriend feel relaxed, we spent almost all our More

by Chi Chi
Recommend Dealer
Yes

Other Employees Tagged: William Butler, Ryan

Jun 14, 2020

Heritage Chevrolet Buick Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Chevrolet Buick Owings Mills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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