Ed Barnes | Page 27

Absolutely terrible. Had all 4rotors and pads replaced last Thursday. Had to have it told back to Jim Ellis GMC because one of them locked up over the weekend. Now wron Had all 4rotors and pads replaced last Thursday. Had to have it told back to Jim Ellis GMC because one of them locked up over the weekend. Now wrong parts were ordered and have to reorder. Truck will now b there another day. More

by galake Verified Customer Verified Customer

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The new $7k+ transmission is slipping. Doesn’t take a brain scientist or tech to feel it - everyone that rides in the Yukon feels it. Tech says he can’t find anything. BS! Doesn’t take a brain scientist or tech to feel it - everyone that rides in the Yukon feels it. Tech says he can’t find anything. BS! More

by Walt Ungerer Verified Customer Verified Customer

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On arrival I advised the sign in person that I needed the routine maintenance but that I did not need the tires rotated. I also told him specifically that I needed him to check the tire pressure sensors. Whe routine maintenance but that I did not need the tires rotated. I also told him specifically that I needed him to check the tire pressure sensors. When I got the car back the tires had been rotated and they had not checked the tire pressure sensors. It was written down on the form but completely ignored. More

by CARROLLJA Verified Customer Verified Customer

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Service was great and would recommend your services to anyone who needs their cars serviced. anyone who needs their cars serviced. More

by MADGRN Verified Customer Verified Customer

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Great service, great staff, reasonable price, very nice amenities. I have had my vehicle serviced at this location many times for routine and specialized repairs. I have not been disappointed yet. amenities. I have had my vehicle serviced at this location many times for routine and specialized repairs. I have not been disappointed yet. More

by EHJR79 Verified Customer Verified Customer

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I was a little disappointed in the customer service, it took 10 days to complete the work and the only communication was the communication I initiated, no courtesy vehicle offered, now my oil change indica took 10 days to complete the work and the only communication was the communication I initiated, no courtesy vehicle offered, now my oil change indicator is on after I requested an oil change...they forgot to reset ..now I hVe to take it back to the dealership for them to reset. More

by ANGELADOZIER221 Verified Customer Verified Customer

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It took from 1:39 to 7:00 to replace a battery and change the oil. The excuse was they couldn’t get a code for the battery. I think after 2 hours management should have stepped up and allowed me to be on my the oil. The excuse was they couldn’t get a code for the battery. I think after 2 hours management should have stepped up and allowed me to be on my way. In June, it took over 3 hours for simple oil change with an appointment. This time it took over 5 hours. My suggestion is that you need to update your equipment and train or hire more capable technicians. I dread my next oil change, and it is highly unlikely that I will purchase another vehicle from this dealership. More

by SUSAN_GRINDLE Verified Customer Verified Customer

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I was taking my car in to get a recall fixed they were very quick about getting the parts and then getting me in and out the same day within about 2 hours. They were very informative and polite the entire very quick about getting the parts and then getting me in and out the same day within about 2 hours. They were very informative and polite the entire time look forward to going back again More

by crazygirl18768 Verified Customer Verified Customer

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They were professional and helpful. They even did a courtesy mat vacuum cleaning in my car. They even did a courtesy mat vacuum cleaning in my car. More

by Tierra Verified Customer Verified Customer

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Best in Class would include car wash with $4000 spend & reset guage alerts including clock reset guage alerts including clock More

by MSWEAR2 Verified Customer Verified Customer

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