Ed Barnes | Page 26

The service advisors are always professional and courteous. Very quick turnaround on Monday for my service and recall! courteous. Very quick turnaround on Monday for my service and recall! More

by Carolyn Edwards Verified Customer Verified Customer

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They have Good service but they are a little pricey on the labor charges there the labor charges there More

by RSSHELTONMD Verified Customer Verified Customer

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Great, service and fast That’s why I like to go there and get the oil change and anything that i need and get the oil change and anything that i need More

by JORGEBAHR Verified Customer Verified Customer

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Brake pads and rotors were not replaced properly on a Thursday. Bolts on calipers were not tightened correctly. Truck had to be towed back to dealership on Monday. Parts were ordered Monday afternoon t Thursday. Bolts on calipers were not tightened correctly. Truck had to be towed back to dealership on Monday. Parts were ordered Monday afternoon to arrive Tuesday morning. I had not received any communication by 2PM, so I called the dearlership to check on status. Service advisor said it was completed and working on the paperwork. About 30 minutes later, service advisor called back and said it was not finished. The wrong parts came in and he was not informed of the situation. They reordered the parts for delivery first thing Wednesday morning. By 12:15PM, I had not heard anything, so I left a message with the Service Manager. Ten minutes later, I received a call from the Service Advisor informing me everything was checked and completed properly. I asked why no one had called to inform me the truck was done and ready for pickup?? Why did the customer (me) had to call? No reply. At a minimum, at least they could have cleaned and vacuumed the truck. More

by galake Verified Customer Verified Customer

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Excellent customer service. This dealership have always met our needs without a hassle. Great Staff I would recommend to anyone. This dealership have always met our needs without a hassle. Great Staff I would recommend to anyone. More

by REBECCA_PERRY Verified Customer Verified Customer

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Vehicle was not fixed and poor communication. Long wait time every time and issue has not been resolved Long wait time every time and issue has not been resolved More

by DCG1550 Verified Customer Verified Customer

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I appreciate the courtesy of our service manager. And how fast the job was done. And how fast the job was done. More

by MRCANIPTION13 Verified Customer Verified Customer

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Service was great and everyone was professional . The work was done and everything was to order. The work was done and everything was to order. More

by MILL113 Verified Customer Verified Customer

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Very professional and courtesy work was. One in a timely manner the service manager did a great hob One in a timely manner the service manager did a great hob More

by CURTISWALTERS11 Verified Customer Verified Customer

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Why do I have to write fifteen words? Our last visit was a very good experience. Our last visit was a very good experience. More

by jonmark2217 Verified Customer Verified Customer

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