Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 29

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.6
366 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

366 Reviews

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366 Reviews of Ed Barnes

December 20, 2022

Dealership Rating
Employee Rating

I know I will always get the best price for the best service. Thanks as always! More

by connie15
Recommend Dealer
Yes

Other Employees Tagged: Christie Ledbetter , Jorge Banos Jr, Kristin Buffington, Rina Centeno, Danielle Edwards, Tate Gardner, Sean Garrett, Ron Gay, David Gonzalez

December 08, 2022

Dealership Rating
Employee Rating

Service was exceptional! Great communication throughout the appointment. My service advisor clearly explained everything and kept me informed of the status of the job. More

by Carolinecole626@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

December 08, 2022

Dealership Rating
Employee Rating

We are very satisfied with the customer service and sales department. Couldn’t ask for any better service More

by kimb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

November 17, 2022

Dealership Rating
Employee Rating

The service was excelent The rent an uber sercice as a courtesy for me I am very happy with the service More

by Clara Picayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2022

Jim Ellis Buick GMC Mall of GA responded

Clara, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2022

Dealership Rating
Employee Rating

Sammy is the best don’t ever lose him And Service is always the best in on time More

by DAVID.NEBBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2022

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 13, 2022

Dealership Rating
Employee Rating

Appointment Started on time And service completed in timely manner and associates were very professional More

by denver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 18, 2022

Jim Ellis Buick GMC Mall of GA responded

Denver, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

October 02, 2022

Dealership Rating
Employee Rating

Very friendly and accommodating was happy to have no issues getting my car fixed under warranty. More

by farmer_ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2022

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2022

Dealership Rating
Employee Rating

Over $100 for an oil change. Did not even include a tire rotation. Are you out of your frickin minds?? Never again will I use any of your facilities for sales or service. What a More

by BUELLDENNIS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 15, 2022

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 31, 2022

Dealership Rating
Employee Rating

Always very professional and do great work. Appreciate the courteous way everything was explained to me. Love the way they. Always let me know what’s needed. More

by REBECCA_PERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2022

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 24, 2022

Dealership Rating
Employee Rating

Anna in the call center made a scheduling mistake and never bothered to apologize for her mistake. Instead she apologized for a miscommunication which is far from an apology of a mistake. That is the sho More

by TamG
Recommend Dealer
No
Sep 15, 2022

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par.

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