Ed Chen | Page 27

outstanding! Mark Soll,Mike Ward,and Ed Chen are valuable assets to quality subaru,they have unique, friendly personalities and are truly professional.This car pur Mark Soll,Mike Ward,and Ed Chen are valuable assets to quality subaru,they have unique, friendly personalities and are truly professional.This car purchase was an enjoyable experience. More

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GREAT ! Chris my Salesman was Awesome! He took so much time to show me all features with my new Car. This Dealership makes you feel like your with Family a Chris my Salesman was Awesome! He took so much time to show me all features with my new Car. This Dealership makes you feel like your with Family and it's peace of mind that you get a great deal with people who show they care! More

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Get Nick Hammond! I had picked out a Subaru Forester from Quality Subaru's web site and stopped by to check it out. I was greeted by Jack and introduced to Nick. A I had picked out a Subaru Forester from Quality Subaru's web site and stopped by to check it out. I was greeted by Jack and introduced to Nick. A few days before I went to another Subaru dealership and looked at this make and model which was priced higher. No thanks! Nick did a very good job explaining the Forester's mechanicals and features. He was pleasant and knowledgeable. I felt no pressure to buy the car. We closed the deal and I was able to come back later and pick up the car. When I returned to pick up the car, I then met with Ed the finance manager. He was pleasant but I was miffed that at that point in the sales process he brought up service plans which naturally added to the purchase price. This is in addition to negotiating on the Certified Owned Plan with Nick. I felt pressure to decide right there and then. I told Ed it would have been more appropriate for me to discuss this with Nick before I decided to purchase the car. He explained that he had seven salespeople and not all of them could explain it. I told him I felt Nick was very capable of explaining this. He's given me until Monday at noon to decide. Now I'm trying to figure out if I should get the extended service plan and at what level and exactly what is and is not covered. Grrr! Nick went over the operation of the vehicle, set up the radio and synched my phone. He again went over the lights, radio and controls. He was very helpful and I enjoyed dealing with him. I highly recommend Nick-he's a true car "guru"! Now I've got to research the service plans! Bottom line is I'd buy another car from Nick but do prior research so I understand service plans More

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New Forester today! Nick, our Sales person and Ed our Finance person were great and explained everything carefully about our deal and all options. Car is great - we are Nick, our Sales person and Ed our Finance person were great and explained everything carefully about our deal and all options. Car is great - we are excited to drive again! Thanks, Guys! More

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2010 Subaru Inpreza Got into a 2010 Subaru Impreza easy thanks to Chad Esposito and Nick Hammond. Im totally in love with this car and couldn't be happier! Thanks, guys Got into a 2010 Subaru Impreza easy thanks to Chad Esposito and Nick Hammond. Im totally in love with this car and couldn't be happier! Thanks, guys! More

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Search for Subaru My search started in June, Ralph Aquino was very knowledgeable about all the Subaru's on the lot. Ralph was never pushy and VERY patient. I started l My search started in June, Ralph Aquino was very knowledgeable about all the Subaru's on the lot. Ralph was never pushy and VERY patient. I started looking at new cars to lease but due to credit issues ended up with a used 2010 Outback with very low miles. Ed Chen in the finance office went the extra mile to find a lender willing to finance the car at a payment that worked for me. Rate was very reasonable too. I will definitely return to this dealership for cars in the future and refer friends and family too. More

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Awesome car buying experience Quality Subaru has won a customer for life not only because of the superb value and performance of Subaru vehicles but also due to Nick Hammond. I wou Quality Subaru has won a customer for life not only because of the superb value and performance of Subaru vehicles but also due to Nick Hammond. I would recommend all my friends and family to shop with Nick at Quality. This is my third Subaru and it won't be my last. More

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Excellent customer service. Not pushy or demanding. Wasn't' sure about buying or lease when i got to the dealership. After finding one i liked, it was explained to me the financing of leasing and buying Wasn't' sure about buying or lease when i got to the dealership. After finding one i liked, it was explained to me the financing of leasing and buying. I liked the leasing aspect. The buyer was able to choose a longer plan for example 36 or 42 months. Warranty's coverage for the time of the lease seam affordable and is an excellent option. The staff was helpful and courtesy throughout the whole process. (I.E. Ralph Aquino, Mark Soll and Ed Chen) I highly recommend this dealership. More

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Purchase of new Crosstrek I was very pleased with the dealership, and especially my salesperson, Nick Hammond. He was willing to negotiate the price and was able to set me up w I was very pleased with the dealership, and especially my salesperson, Nick Hammond. He was willing to negotiate the price and was able to set me up with affordable financing. As I am advancing in age, this may well be my last car, and the extra touches added by the dealership (They knew I was a former Marine, and gave me a key fob with the Marine Corps Logo.) More

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We had a fantastic experience at Quality Subaru!! I helped my 80 year mom trade in her 2007 car with over 140,000 miles on it. Jack, Chris and Ralph made the process easy by providing service that was I helped my 80 year mom trade in her 2007 car with over 140,000 miles on it. Jack, Chris and Ralph made the process easy by providing service that was fair, comprehensive and caring. Their patience and positive attitude made all interactions a pleasure. Kudos to Ed as well because he was truly fantastic. I can't say enough about the feeling of comfort I have letting my mom drive off in her new Subaru- knowing she has quality Subaru if she needs anything! Thank you! More

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