Ed Chen | Page 36

Curteous, Straightforward, Accomodating & Professional Our dealer was Mark Soll, a sincere, helpful & willing to please professional who made our experience pleasant, fast & easy. Mark explained everything Our dealer was Mark Soll, a sincere, helpful & willing to please professional who made our experience pleasant, fast & easy. Mark explained everything in clear detail, not only in his presentation, but in the paper work and demonstration of our chosen vehicle. He was attentive and fully accommodating to our needs & questions. All of the employees, including the sales manager as well as the service and parts people were enthusiastic and knowledgeable. We would definitely return to Quality Subaru for future car purchases, and we will gladly recommend this dealership to others. More

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Wonderful Experience Chad Esposito was our salesperson and was polite, organized, well prepared to answer questions, and just a pleasure to deal with. He went out of his Chad Esposito was our salesperson and was polite, organized, well prepared to answer questions, and just a pleasure to deal with. He went out of his way to make us feel comfortable and get us exactly what we wanted as far as model and price. He did not pressure us once which was an unexpected delight. This helped make the decision easy for us. The Finance Manager Ed Chen was very thorough in presenting all the warranty/extra options in a way that was very informative. He was extremely knowledgable and also did not pressure us into anything we weren't comfortable with. We would highly recommend the Quality Subaru team to all our family and friends. Top notch service and great people to deal with. More

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Outstanding Dealership The entire staff at Quality Subaru goes far beyond "excellent" when dealing with customers. They are friendly, helpful, efficient, and we actually had The entire staff at Quality Subaru goes far beyond "excellent" when dealing with customers. They are friendly, helpful, efficient, and we actually had FUN buying our Subaru ! There was no pressure or haggling. Just an honest attempt to get us what we wanted for the price we wanted. Our salesperson Chad Esposito went out of his way to make sure we were happy. And the Finance Manager Ed Chen gave us great advice and worked closely with us to finalize our transaction. Even Warren Smith in the parts department joined in to make sure we were all set before we left ! Just seeing how well everybody who works at Suraru gets along, laughs a lot, and genuinely seems to like each other makes this an exceptional dealership! We would recommend Quality Subaru to anyone who wants a good deal and great service. As a matter of fact, we would say it is worth going out of your way to purchase from them because they will go out of their way to make you happy. More

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Outstanding! First time Subaru owner and will be a lifetime customer! The customer service is outstanding--no pressure, no rush. Chad treats you as if you were a f First time Subaru owner and will be a lifetime customer! The customer service is outstanding--no pressure, no rush. Chad treats you as if you were a family member. More

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Stress Free This is our fifth Subaru purchase at this dealership, need I say more? We were never rushed and our questions were answered completely. Our new car This is our fifth Subaru purchase at this dealership, need I say more? We were never rushed and our questions were answered completely. Our new car was ready as promised and we couldn't be happier. More

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Pleasant buying experience. Chad was helpful and informative. They were willing to negotiate a reasonable price on the car as well as let me test drive a model that not many deal Chad was helpful and informative. They were willing to negotiate a reasonable price on the car as well as let me test drive a model that not many dealers would. More

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Our Salesman Chad was very accommodating and personable. He even stayed late to close the deal with us and we didn't feel rushed at all. he was very knowledgeabl Chad was very accommodating and personable. He even stayed late to close the deal with us and we didn't feel rushed at all. he was very knowledgeable of all the makes and models that we looked at. More

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Such warmth and caring from this team of sales people! First of all, I always expect there to be something overbearing in a salesperson's approach. Here, I found none of that. From one of the sales manag First of all, I always expect there to be something overbearing in a salesperson's approach. Here, I found none of that. From one of the sales manager's, Mike, to my personal salesperson, Marislaw Mazek, I can give kudos in their way of answering questions and keeping the experience pleasant and even fun. Miroslaw was both extremely professional and kind. Just can't say enough about how he and Mike made a difference in the buying experience. And I'm excited about my new/ used Prius. More

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Really Happy!!! Had a fantastic experience when buying my brand new Subaru Forester! Wanted vehicle not on their lot. Went out of their way to find the vehicle I wa Had a fantastic experience when buying my brand new Subaru Forester! Wanted vehicle not on their lot. Went out of their way to find the vehicle I was looking for at another dealer. Immediately cleared up problem with first vehicle chosen before vehicle came to me. Brought in another comparable vehicle right away! Both myself and boyfriend felt that Chad Esposito was the best car salesperson we have dealt with - EVER! Both of us have had enough past experiences with car salespeople good and bad to have come to this conclusion. Extremely knowledgeable about vehicle, super polite, sense of humor, did not feel pressured from him at all which led to a very pleasant experience. Easiest car buying experience of all time! Ed Chen super nice as well - didn't try to sell me anything he didn't feel would be valuable to me. More

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Highly Recommend My first car buying experience made simple, efficient, and pleasant. Staff polite and willing to answer all questions. Extremely satisfied with my 201 My first car buying experience made simple, efficient, and pleasant. Staff polite and willing to answer all questions. Extremely satisfied with my 2015 WRX and with the services provided at Quality Subaru. More

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