Ed Chen | Page 37

Pleasant Experience Mike Mazek made purchasing our first Subaru a very pleasant experience. He answered all our questions and concerns and explained every detail of the Mike Mazek made purchasing our first Subaru a very pleasant experience. He answered all our questions and concerns and explained every detail of the car, We felt no pressure and the process was quick and straight forward. Mike and Ed had everything ready and stayed late to ensure that we were comfortable with our new car and financing. This was the most pleasant experience we have ever had purchasing a car. More

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Excellent Fast and No Pressure We recently purchased a new Crosstrek here. Mark Soll came out to talk to us even though the dealership had already closed for the day. He stayed late We recently purchased a new Crosstrek here. Mark Soll came out to talk to us even though the dealership had already closed for the day. He stayed late, found out exactly what we were looking for, which didn't match anything in their current inventory. We returned a few days later and Mark had found the exact model we wanted and we were offered a great price right from the start. Ed Chen and Mark had everything ready and delivery went very smoothly, every option and accessory we wanted was installed and nothing was overlooked. A great experience overall. More

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a amazing great experience from the beginning till the end our experience with mark soll was an amazing one. mark made us feel like we knew him forever explain all the details a from the beginning till the end our experience with mark soll was an amazing one. mark made us feel like we knew him forever explain all the details about our outback subaru and you can really see how sincere he felt about the quarlity of the subaru cars and staff.would do it all over again.a million thanks mark . More

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great experience Requested the on-line quote from several dealerships. Only Quality Subaru provided the detailed out-of-door cost besides the price in the first email Requested the on-line quote from several dealerships. Only Quality Subaru provided the detailed out-of-door cost besides the price in the first email (from Kristen Ntoukiantzis). Finally, after shopping around I bought my first Subaru from Quality with the help of Mark Soll. He is very friendly, efficient and humorous. Ed is a good business manager, very knowledgeable. A great team! More

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excellent covered all bases correctly this is my first purchase of Subaru outback,explaining the the features it easier in making my selections of the wide ran covered all bases correctly this is my first purchase of Subaru outback,explaining the the features it easier in making my selections of the wide range offered in this model More

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Terrific Expeience I have bought four new cars in my life and for the most part, hated the experience. I always left the dealership thinking I either got taken, or could I have bought four new cars in my life and for the most part, hated the experience. I always left the dealership thinking I either got taken, or could have done better.. This month I bought my fifth new car, a fully loaded Subaru Legacy, from Quality Subaru. The experience was a pleasure! The presentation was low key, without pressure or gimmick. Using True Car Value as well as the BJ auto buying certificate program further took the anxiety out having to "negotiate" a price. In short, my wife and I love the car and thank Chad for a great experience. More

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"First Subaru - Pleasant Experience" Staff courteous & knowledgeable. Everyone was very friendly. Mike Schweikrt went over all the car features. Great deal! Love the Forester. When we Staff courteous & knowledgeable. Everyone was very friendly. Mike Schweikrt went over all the car features. Great deal! Love the Forester. When we buy another car in the future this dealership will be our first stop! More

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Friendly, knowledgeable salesperson; no-pressure purchase We began our car search last year (Spring 2014) looking at Honda, Toyota, Mazda and Subaru. As lifelong Honda and Toyota owners, we were initially ske We began our car search last year (Spring 2014) looking at Honda, Toyota, Mazda and Subaru. As lifelong Honda and Toyota owners, we were initially skeptical about considering a Subaru for our next purchase; however, that changed when we did the research, test drove the Forester and spoke with Ralph Aquino at Quality Subaru. Even though Ralph knew that we did not intend an immediate purchase, he still took the time to make sure that we were informed consumers. He was friendly, knowledgeable, no-pressure and willing to answer all our questions and concerns. We were so impressed with Ralph's knowledge and experience, that we returned to Quality Subaru one year later to do business with him. The professional, no-pressure environment of the Quality dealership extended to our dealings with Ed Chen in the business office as well. We are now proud owners of a 2015 Subaru Forester, and we look forward to many years of reliable performance. More

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Good bunch of sales people I just bought a 2015 Crosstrek and I have to say the sales process was one of the best I have had. This is NOT a no haggle dealership so if this is an I just bought a 2015 Crosstrek and I have to say the sales process was one of the best I have had. This is NOT a no haggle dealership so if this is an issue for you, im sorry. During the negotiation process I could tell these guys were honest. They weren't employing any of the typical dirty tricks and I could tell they genuinely wanted to exceed my expectations, which they did. They promised a delivery date, kept me informed and actually made good on the delivery! They scheduled my pickup so they could spend a lot of time with me explaining the car. Evan when the business office tried to sell me warranties and add on items they didn't use scare tactics to get me to buy, Its the little things such as honest salesmanship that I appreciate. In a world where companies will use scare tactics and shady business to get your money, these guys are different. You can tell the management tries to employ good sales people with a culture of good business. As most of us know, this is difficult to do in the car business. Thanks Quality Subaru More

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Outstanding The dealership and the staff were extremely helpful and pleasant in every way. Everything from the initial inquiry, to the delivery and explanation o The dealership and the staff were extremely helpful and pleasant in every way. Everything from the initial inquiry, to the delivery and explanation of the car features, to the financial terms were outstanding. Would recommend this dealership to anyone looking for a quality and friendly place to purchase your next car. More

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