Ed Chen | Page 35

Great People, Great Dealer. Ralph Aquino is the best. Peter Z made the deal easy and affordable. Ed Chen worked very hard to get the very best finance terms available. All were v Ralph Aquino is the best. Peter Z made the deal easy and affordable. Ed Chen worked very hard to get the very best finance terms available. All were very courteous, efficient. I Will highly recommend Quality Subaru. More

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Great value Gave me better quote and honored the quote. Sales people were courteous and helpful. Waited for few months for the vehicle. Met the expectations on th Gave me better quote and honored the quote. Sales people were courteous and helpful. Waited for few months for the vehicle. Met the expectations on the new vehicle and delivered it. More

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traded in old and bought a new car I have owned a Subaru since 2006; my old car was purchased at a different dealership as I was unaware of this dealership at the time. I routinely used I have owned a Subaru since 2006; my old car was purchased at a different dealership as I was unaware of this dealership at the time. I routinely used the service department for maintenance of my old car at this dealership. It was my prior relationship with the service department that brought me into their sales department when I was looking for a new car. The experience with my sales representative was pleasant and pressure-free. He listened carefully to what I wanted and explained the various options available to me. I got a fair value for my trade-in and he called to inquire how I was doing after my new purchase just as he said he would. The experience with financing was also hassle-free. I was informed of my options and the rationale behind add-ons but not pressured in one direction or the other which left me feeling empowered to make the decision that was right for me. I recommend both the sales and service departments at this dealership for their good humor, professionalism and integrity. More

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New Vehicle - 1st time purchasing a Subaru I purchased a 2016 Subaru Forester to replace my old SUV. My salesperson was Ralph who was a wonderful salesman to work with as he was not pushy like I purchased a 2016 Subaru Forester to replace my old SUV. My salesperson was Ralph who was a wonderful salesman to work with as he was not pushy like most salesman. He was very helpful and knowledgeable about the product. After viewing the accessories in the car and taking it for a drive, I knew it was a great fit. It came down to the price now. Peter was great to deal with on the price as he gave me the best available price so I did not have to dicker as I had expected. Ed was very patient is explaining the sales contract and other items that could be purchased. Overall, an excellent experience. More

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Fast and Professional This is my 2nd purchase thru Quality Subaru, Would not hesitate to buy or service thru this dealership in the future. Both deals were with Chad E (sa This is my 2nd purchase thru Quality Subaru, Would not hesitate to buy or service thru this dealership in the future. Both deals were with Chad E (sales) and Ed C (Finance) , Both are experienced and efficient at what they do. Would and Have recommended this dealership !!! More

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Great Experience Love our 2014 Legacy. It is a beautiful car. Ralph was very helpful and very knowledgable. Ed Chen was very helpful also. A great experience. Love our 2014 Legacy. It is a beautiful car. Ralph was very helpful and very knowledgable. Ed Chen was very helpful also. A great experience. More

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EXCELLENT DEALERSHIP ALL AROUND TO DO BUSINESS WITH! Wonderful, knowledgeable, and helpful staff. I purposely returned to Quality to purchase my second Subaru because of the staff in both sales and serv Wonderful, knowledgeable, and helpful staff. I purposely returned to Quality to purchase my second Subaru because of the staff in both sales and service. Mike Ward and Mark Soll were absolutely the best to work with - patient, courteous and very, very kind and in the past Paul Honious and Karen Prisco were a pleasure to work with in the Service department, as well, and I look forward to working with them again with my new car. I was particularly looking for a white Crosstrek with the Ivory leather interior and Mike wasted no time in locating one and obtained it immediately for me. However, timing is everything, I purchased this new vehicle during the DMV shutdown and Mark and Mike were both very patient and understanding in working with me to get through some of the hassles I had to deal with at DMV. Mark stayed very late on a Monday evening to ensure delivery of my car, he was very accommodating especially after a very long and busy day. Ed Chen made the finalization of the financial paperwork a breeze also staying very late and even going as far as providing me with a temporary dealer's plate to ensure delivery that night while he dealt with DMV the next day regarding a computer system glitch. They all definitely went above and beyond to satisfy me and ensure that I received my car quickly knowing that I was in a one-car household situation and really needed the car. I would also like to note, prior to dealing with Quality, I always dreaded purchasing a vehicle and that is no longer the case with this dealership and its staff. These gentlemen absolutely made this a very positive and pleasant experience for me and I highly recommend them to everyone. Kim P., Middletown, CT More

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Purchased a 2016 outback limited Very nice and knowledgable staff. I purchased this car over the phone. I test drove the outback at another dealership and was anxious to buy this ma Very nice and knowledgable staff. I purchased this car over the phone. I test drove the outback at another dealership and was anxious to buy this make and model. I called around to other dealers in ct and quality Subaru had a limited one coming in that was not sold already. Mark soll and Mike Ward were absolutely wonderful to deal with. Then when it was time to sign the financial papers Ed Chen was excellent They made my experience a positive one and pleasant one. I highly recommend this dealership and staff. Donna Chere Watertown Ct More

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vehicle service The service on my 2014 Outback was a 25,000 mi. service. Karen Prisco was the service rep. I dealt with. Service was performed perfectly.Karen is alw The service on my 2014 Outback was a 25,000 mi. service. Karen Prisco was the service rep. I dealt with. Service was performed perfectly.Karen is always very personable and helpful each and every time. I always recommend this dealership for all vehicle needs.Paul and Jonathan are always very helpful! More

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I highly recommend using Chad Esposito as your next dealer. Chad Esposito was a very helpful, knowledgeable, and friendly dealer. I never felt pressured by Chad and found the whole car buying experience to be Chad Esposito was a very helpful, knowledgeable, and friendly dealer. I never felt pressured by Chad and found the whole car buying experience to be enjoyable. Ed Chen, the business manager that also assisted me with my purchase, was also a pleasure to work with. Overall I am very satisfied with my experience with Quality Subaru in Wallingford and highly recommend working with Chad and Ed. More

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