Ed Fiorvante | Page 6

Great experience, Zach was extremely helpful and courteous. He was very attentive and succeeded with keeping me within my budget on a new wrangler. courteous. He was very attentive and succeeded with keeping me within my budget on a new wrangler. More

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Nice and friendly people. Zach and both sales managers as well as the finance guy are good people. Fair pricing, I came here after visiting other dealers for same vehicle and this place was able to get me at well as the finance guy are good people. Fair pricing, I came here after visiting other dealers for same vehicle and this place was able to get me at the price I was looking for whereas other dealers were quoting double the price. I’d recommend these guys. More

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I can’t say enough about how great Zack made our car buying experience! I felt extremely defeated by after car shopping for over a month, when I finally went to Lester Glenn. Zack greeted me and after e buying experience! I felt extremely defeated by after car shopping for over a month, when I finally went to Lester Glenn. Zack greeted me and after expressing to him how upset I was about not being able to find a good payment on an SUV, he told me not to worry, that he would get me in a car.. and he did just that! He did not give up when the numbers were not where I needed them to be. He was persistent and worked every angle he could to finally get to a payment that my husband and I were comfortable with. When other dealerships were quoting us DOUBLE the price, Zack made it happen for us! I could go on and on about how great he made our experience. DO NOT HESITATE to visit Lester Glenn. And ask for ZACK!! =] More

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When I walked in I wasn’t expecting to have such an easy time. I sat with Zach and within an hour we had a vehicle, and a price, and one I could afford at that. He went above and beyond, not only to get me time. I sat with Zach and within an hour we had a vehicle, and a price, and one I could afford at that. He went above and beyond, not only to get me where I needed to be, and to get me in the vehicle I really wanted, but to make me feel comfortable. I had my two young children with me and I didn’t feel like a hassle. I am thrilled with the entire staff and how much honesty and how genuine all of them were. I will never go anywhere else again. More

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Tom goes above and beyond to help you in any situation. Honest and courteous . He gets it done ! That's a true Marine Vet. Thanks. Honest and courteous . He gets it done ! That's a true Marine Vet. Thanks. More

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Absolutely an amazing story. This dealership went all the way to VA to make good and beyond on their original promise. They are customer service! way to VA to make good and beyond on their original promise. They are customer service! More

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OK experience up to signing and delivery of new Jeep. Then all broken promises, screened calls, and more broken promises. Absolutely most deceitful sales/support effort I've experienced in 40 years of bu Then all broken promises, screened calls, and more broken promises. Absolutely most deceitful sales/support effort I've experienced in 40 years of buying new cars. When picking up and taking possession of new Jeep, $165 mud mats were missing and told another salesman took from Jeep for his customer. Was promised they were ordered and would be sent to us in about a week. 2 months and my numerous follow up calls, all put into voicemail, AND STILL NO MATS OR REFUND OF $165 from sales agreement. I tried over 10 times to resolve and escalate and always put into someones voicemail. Worst customer service ever!! Now its just principle that everyone knows and is warned about how unethically Lester Glenn Chrysler Jeep Dodge Ram does business. More

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I contacted Kim aboutMy situation....I leased a Jeep I contacted Kim about My situation....I leased a Jeep Compass and want To my options to buy Out. She was very nice And gave me info about Buying I contacted Kim about My situation....I leased a Jeep Compass and want To my options to buy Out. She was very nice And gave me info about Buying out my car.... I have decided to keep the lease and buy it out At end ...I will then finance thru Lester Glenn Even though I did NOT LEASE THERE ...THEY WERE STILL HELPING ME OUT!!!!👌SO IF YOUR LOOKING FOR A CAR THERE!!!👍 More

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Not mad, just disappointed. We visited Lester Glenn with hopes of purchasing our 2nd vehicle from them. Our salesman Anthony was very unorganized and he tried to juggle 2 sales a We visited Lester Glenn with hopes of purchasing our 2nd vehicle from them. Our salesman Anthony was very unorganized and he tried to juggle 2 sales at once. We didn't receive his undivided attention and he stopped us multiple times mid-conversation to handle another customer. At one point I apologized to the other customer because I thought it was extremely rude to make one another wait. In the end I was quoted on a car we didn't even want and both potential buyers including myself walked. A manager called the following day to try and save the sale. I was told I would receive a call back by the end of the day to discuss prices. I eventually received that call 3 days later. Overall I'm pretty disappointed with my car buying experience with Lester Glenn and plan to take my business elsewhere. More

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Thanks again for the incredible service today.   I truly appreciate it.   It's not often when you can walk into a car dealership and feel like family from the start.  Its usually intimidating, frustrating a appreciate it.   It's not often when you can walk into a car dealership and feel like family from the start.  Its usually intimidating, frustrating and always a problem.  But not with you and Eddie.   You guys were great and make the entire experience amazing.   So thank you very much.    More

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