Ed Koziol | Page 4

Had a great experience with sales consultant David Gerber and General Sales Manager Novell Todd. Working with them was easy and they were very fair. When it came time to purchase the new car a few days late and General Sales Manager Novell Todd. Working with them was easy and they were very fair. When it came time to purchase the new car a few days later, they even adjust the price and loan rate based on recent Hyundai offers. I did have a bad experience with financial manager Ed Koziol. He was very unprofessional and disrespectful to me during our interactions. He was even eating popcorn in front of me as he was explaining the various loan rates. Norvell came over and apologized profusely and then worked with me to complete the transaction. I sincerely appreciate Norvell’s help along with the professionalism of David Gerber. They more than made up for my bad experience and behavior of Ed from finance. More

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